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Owner's manual*

Owner's manual

Owner's manual

Supplement (05.2017)

Supplement (07.2017)

Composition Media, Discover Media (Generation 2 GP)

Edition: 05.2017
PartNr.: 5NA012720AD

Edition 05.2017

Fig. 1

 1: Vehicle identification number; 2: Vehicle type, engine power, gearbox type; 3: Engine 

code, gearbox code, paint number, interior equipment; 4: Optional extras, PR numbers

Pre-delivery inspection carried out 
on:

Date of delivery to customer/initial 
registration:

Volkswagen dealership stamp

Volkswagen dealership stamp

 Whichever comes first.

Thank you for choosing Volkswagen

By purchasing this Volkswagen, you have become the owner of a vehicle fitted with the most up-to-
date technology and a multitude of convenience functions for your use and enjoyment.

Tiguan

Vehicle data sticker

a)

a)

Vehicle data sticker 

Thank you for choosing Volkswagen 

About this owner's manual 

Description of symbols 

Owner's manual 

Abbreviations 

Index 

Epilog 

Summary of Contents for Tiguan 2015

Page 1: ...delivery inspection carried out on Date of delivery to customer initial registration Volkswagen dealership stamp Volkswagen dealership stamp Whichever comes first Thank you for choosing Volkswagen By...

Page 2: ...ay be made to the vehicle after publication of this booklet are contained in a supplement that is included with the vehicle wallet All equipment and models are described without indicating whether the...

Page 3: ...nsor Caring for and cleaning the vehicle exterior Bonnet opening lever In the engine compartment Behind the Volkswagen badge radar sensor for assist systems Caring for and cleaning the vehicle exterio...

Page 4: ...ew of the vehicle Key to Fig 3 Roof aerial Radio reception and aerials Tank flap Fuel and emission control Roof railing Roof carrier Door release lever Doors Exterior mirrors Exterior mirrors With dis...

Page 5: ...Caring for and cleaning the vehicle exterior Towing bracket Trailer towing Behind a cover mounting for towing eye Tow starting or towing Luggage compartment Fig 5 Overview of the luggage compartment...

Page 6: ...sockets Bag hook Bag hook Luggage compartment light Driver door Fig 7 Overview of the controls in the driver door left hand drive vehicles The controls are mirrored for right hand drive vehicles Key...

Page 7: ...ndicator lamps Warning and indicator lamp overview Stowage compartment Stowage areas Lever for wipers and washers Wipers With buttons for menu operation Instrument cluster Controls on the multifunctio...

Page 8: ...n the Infotainment system Buttons for seat heating Seat heating Controls for the air conditioning system heating and fresh air system Heating ventilation and cooling With auxiliary heater Auxiliary he...

Page 9: ...icles Key for Fig 12 and Fig 13 Control lever for the stowage compartment Stowage areas Location of front passenger front airbag in the dash panel Airbag system Vents Heating and air conditioning syst...

Page 10: ...vehicle battery Front brake pads worn Go to a qualified workshop immediately All brake pads should be checked and renewed as necessary Information on the brakes Central warning lamp Observe the addit...

Page 11: ...ight flasher is being operated Lights Manual gearbox clutch is not transmitting the full engine torque Manual gearbox selecting a gear ACC is active No vehicle has been detected ahead Adaptive Cruise...

Page 12: ...splay multifunction display Warning and information messages Driver Alert System recommendation for rest breaks Dynamic Road Sign Display Sign Assist Time Fuel gauge Coolant temperature display Servic...

Page 13: ...gh resolution TFT colour display To complement the standard dials such as the rev counter and speedometer users can choose from various information profiles to view additional data Fig 15 Dash panel A...

Page 14: ...steering angle and compass display in the speedometer With active Hill Descent Control graphic display of the Hill Descent Control with speed display in the speedometer Navigation map in the Active In...

Page 15: ...ting Operation and display in the Infotainment system Select the desired colour scheme You can choose between a standard colour scheme and an alternative colour scheme Select the content of the Head u...

Page 16: ...ay If the outside temperature falls below approximately 4 C 39 F the temperature display also shows a snowflake symbol This symbol remains lit up until the outside temperature rises above 6 C 43 F Hea...

Page 17: ...scribed or the information display may appear differently If this is the case take the vehicle to a qualified workshop to have the malfunction rectified Instrument cluster menus First read and observe...

Page 18: ...e of these maximum values is exceeded Clearing a driving data recorder Select the memory that you wish to delete Press and hold the button on the wiper lever or the button on the multifunction steerin...

Page 19: ...g on the vehicle equipment level some settings and displays may also appear in the Infotainment system If several warning reports are detected the symbols will appear for several seconds one after ano...

Page 20: ...trictions with accompanying additional signs First read and observe the introductoryinformation and safety warnings Introduction Dynamic Road Sign Display uses a camera in the base of the interior mir...

Page 21: ...ay is not supported in the country in which you are currently travelling Switching Dynamic Road Sign Display on and off in the instrument cluster display The continuous display of road signs in the in...

Page 22: ...ccount is changed Personalisation Time First read and observe the introductoryinformation and safety warnings Introduction To set the time on all vehicle clocks press and hold the button in the instru...

Page 23: ...k switch off the engine and seek expert assistance When the indicator lamp lights up the auxiliary heater and the fuel powered supplementary heater switch off automatically Auxiliary heater and ventil...

Page 24: ...k expert assistance Cold area The engine has not yet reached operating temperature Avoid high engine speeds and high engine loads until the engine is warm Service interval display Fig 22 In the instru...

Page 25: ...lkswagen dealership the display can be reset as follows Switch off the ignition Press and hold the button in the instrument cluster Instrument cluster Restart the ignition Release button if one of the...

Page 26: ...ton or wait until the menu or information display opens automatically after a few seconds Making settings in menus In the displayed menu press the rocker switch Fig 24 up or down until the desired men...

Page 27: ...ave the malfunction rectified Button for driver assist systems Fig 26 On the turn signal and main beam lever on the left of the steering column button for driver assist systems First read and observe...

Page 28: ...on button in the Vehicle status menu queries the current status of the systems and displays system faults Vehicle settings setup Vehicle settings menu Think Blue Trainer Think Blue Trainer Performance...

Page 29: ...Front Assist Pedestrian Monitoring Pedestrian Monitoring Advance warning Pedestrian Monitoring Lane Assist lane keeping system Lane keeping system Adaptive lane guidance Lane keeping system Lane Assis...

Page 30: ...king Activation and deactivation of the Easy Open function Luggage compartment cover Activation or deactivation of automatic opening of the luggage compartment cover vehicle dependent Luggage compartm...

Page 31: ...ar The further to the right the needle on the scale the higher the engine power output Accelerometer G meter The accelerometer G meter Fig 27 centre shows the acceleration value in the centre in the u...

Page 32: ...mparing them with previously measured best times Fig 28 On the Infotainment system display lap timer with stopwatch function button and lap times Fig 29 Function button on the Infotainment system disp...

Page 33: ...utton to end measurement Fig 29 Pause time measurement Touch the function button to pause measurement Fig 29 Start new lap Touch the function button to add a new lap Fig 29 The last lap time is stored...

Page 34: ...switched on Menu Submenu Settings Personalisation Active Switch personalisation on and off Driver selection Driver 1 Select a user account Rename a user account except Guest user account Copy the set...

Page 35: ...ed limits Take regular breaks when travelling long distances at least every two hours Secure animals in the vehicle using a system that is suitable for their weight and size Does the vehicle need any...

Page 36: ...out vehicle maintenance it also ensures that your vehicle remains roadworthy and in perfect working order You should therefore have your vehicle serviced according to Volkswagen guidelines Some work m...

Page 37: ...vel on a seat without wearing the seat belt Never travel in the luggage compartment Correct sitting position Assuming an incorrect sitting position in the vehicle can increase the risk of severe or fa...

Page 38: ...wheel and your breastbone is at least 25 cm Fig 30 and the circumference of the steering wheel can be held at the sides with both hands and your arms slightly bent Steering wheel The steering wheel m...

Page 39: ...stened seat belts Safe transport of children Only start driving when all passengers have correctly fastened their seat belts Only ever insert the latch plate into the buckle of the associated seat and...

Page 40: ...of the vehicle the greater the amount of energy that will have to be released in the event of an accident However the most significant factor is the speed of the vehicle For example if the speed doubl...

Page 41: ...riggered Any vehicle occupants not wearing a seat belt can be thrown out of the vehicle and sustain more severe or even fatal injuries as a result It is also important for the rear seat occupants to w...

Page 42: ...frontal collisions minor side collisions rear collisions rolls or accidents in which the airbag trigger threshold in the control unit is not exceeded Therefore always wear your seat belt and ensure t...

Page 43: ...ard as the seat belt is being rolled up the vehicle is equipped with lockable seat belts The seat belt locking function should be used only for fitting certain child restraint systems Safe transport o...

Page 44: ...d to adjust the position of the seat belt on the shoulder so that it can be fastened properly Push the shoulder belt guide together in the direction of the arrows and hold Fig 42 Push the shoulder bel...

Page 45: ...reduce the passenger s movement forwards or in the direction of the impact The belt tensioner works together with the airbag system If the vehicle rolls over the belt tensioners will not be activated...

Page 46: ...ngs in the Infotainment system The full range of functions of the proactive occupant protection system can be activated and deactivated in the Infotainment system Operation and display in the Infotain...

Page 47: ...ctions only within the limits of the system Never let the extra convenience afforded by the proactive occupant protection system tempt you into taking any risks when driving The system cannot prevent...

Page 48: ...this rule WARNING The airbag system can only be triggered once The system will have to be replaced if the airbags have been triggered Airbags that have been triggered and any affected system parts mu...

Page 49: ...re console Fig 43 Fault in the airbag system Go to a qualified workshop to have the system checked immediately Front passenger front airbag switched off Check whether the airbag should stay switched o...

Page 50: ...the vehicle hits the angle of impact and the vehicle speed Airbags only serve as a supplement to the three point seat belt in some accident situations when the vehicle braking is sufficient to trigge...

Page 51: ...front passenger front airbags are deployed Once triggered the airbag inflates at high speed Always leave the deployment zones of the front airbags clear Never attach any objects such as drink or telep...

Page 52: ...es not light up when the ignition is switched on Indicator lamp Disabling the front passenger front airbag Switch off the ignition Open the door on the front passenger side Fold the key bit of the veh...

Page 53: ...side collision the side airbags will be deployed on the side of the vehicle which is impacted thus reducing the risk of injury to the areas of the occupants bodies facing the impact The front passeng...

Page 54: ...ective covers over the seats unless they have been expressly approved for use in the vehicle Otherwise the side airbag may not be able to inflate once triggered WARNING Incorrect use of the driver and...

Page 55: ...y to the child if there is an accident Always use child seats when driving with children Note the following Child seats are classified into groups depending on the size age and weight of child for whi...

Page 56: ...50 cm tall must not be carried in the vehicle if they are not secured in a suitable child seat while the vehicle is in motion Regulations in some countries may differ and must be complied with Always...

Page 57: ...ional testing in addition to the standard requirements for universal approval Child seats with semi universal approval come with a type list The seats should only be used in vehicles that are included...

Page 58: ...he front passenger front airbag can cause critical or potentially fatal injuries when it inflates Rear facing child seat may only be used on the front passenger seat if the front passenger front airba...

Page 59: ...ld seats are propped up with a support foot resting on the floor of the vehicle This support foot helps prevent the child seat tipping forward in a crash Child seats with a support foot can be used on...

Page 60: ...r securing an ISOFIX or i Size child seat in this group IL SU seat suitable for installing an ISOFIX child seat with semi universal approval Refer to the vehicle list supplied by the child seat manufa...

Page 61: ...seat backrest Securing child seats with a seat belt First read and observe the introductoryinformation and safety warnings Introduction If you want to fit a child seat from the universal u approval c...

Page 62: ...porarily Examples of when to switch on the hazard warning lights When traffic ahead suddenly starts moving more slowly or you reach the tail end of a traffic jam to will warn vehicles behind you When...

Page 63: ...tment Stowage areas In a foam rubber holder under the luggage compartment floor Transporting The first aid kit must comply with legal requirements Please observe the use by date of the contents After...

Page 64: ...is necessary to go directly to a qualified workshop The system must be repaired by the qualified workshop It is permitted to continue driving only when the vehicle is roadworthy It is not permitted t...

Page 65: ...enience afforded by the active bonnet pedestrian protection system tempt you into taking any safety risks Always adapt your speed and driving style to suit visibility weather road and traffic conditio...

Page 66: ...call service In some cases the Emergency call service may be restricted or unavailable so the general emergency call number 112 is used to conduct an emergency call In this case only a voice based co...

Page 67: ...mm out of the reach of children Call for medical help immediately you suspect that someone has swallowed a battery DANGER Careless or unsupervised use of the vehicle key can lead to accidents or injur...

Page 68: ...isation process is complete Indicator lamp does not flash If the indicator lamp in the vehicle key does not flash the button cell battery in the vehicle key needs to be changed Changing the button cel...

Page 69: ...entral locking system First read and observe the introductoryinformation and safety warnings Introduction The central locking system enables you to lock or unlock all the doors the boot lid and the ta...

Page 70: ...old for convenience opening Lock press the button Press and hold for convenience closing Vehicles with the keyless access locking and starting system touch the sensors Locking and unlocking the vehicl...

Page 71: ...l doors and the boot lid if one of the following conditions applies Operation and display in the Infotainment system The button was pressed The vehicle is at a standstill and the vehicle key has been...

Page 72: ...ly deactivating Keyless Access Lock the vehicle with the button on the vehicle key Also lock the vehicle using the door sensor within five seconds The keyless locking and starting system Keyless Acces...

Page 73: ...and unlocking the vehicle with keyless access Press the central locking button in the driver door once Central locking system Depending on the vehicle equipment level there may be an indication of the...

Page 74: ...ting around one second may sound In vehicles with keyless access the alarm can also be switched off by gripping the door handle Locking and unlocking the vehicle with keyless access The alarm will be...

Page 75: ...hicle is to be parked in a car wash Risk of false interior monitoring alarms The interior monitoring system functions only when the vehicle is completely closed Comply with legal regulations A false a...

Page 76: ...is obstructed by another radio signal or is covered by another item e g a mobile telephone accessory or an aluminium suitcase Starting and stopping the engine The sensors may have limited functionali...

Page 77: ...are potential danger areas where injury can occur The doors and boot lid should therefore be opened or closed only when you are sure that nobody is in their path WARNING Careless manual opening and cl...

Page 78: ...ll not be triggered Central locking system The alarm will be triggered when the driver door is opened Central locking system The vehicle must be started manually once unlocked Starting and stopping th...

Page 79: ...after closing it The closed boot lid must be flush with the surrounding body panels Always keep the boot lid closed while the vehicle is in motion Never open the boot lid when loads e g bicycles are a...

Page 80: ...he vehicle is moving If the boot lid is not opened within the next few minutes after unlocking it automatically locks again Electrically opening and closing the boot lid First read and observe the int...

Page 81: ...anged Stop the opening procedure at the desired open position at least half open In the opened boot lid press and hold the button until the hazard warning lights flash The changed opening angle will b...

Page 82: ...he button flashes Easy Close is activated for 20 seconds The boot lid will be closed as soon as all valid vehicle keys have been removed from the operating range of the boot lid Easy Close allows a ma...

Page 83: ...r contains information on the followingsubjects Opening and closing windows Electric window roll back function Troubleshooting Opening and closing windows First read and observe the introductoryinform...

Page 84: ...o a qualified workshop Convenience opening and closing works only when one touch opening and closing is activated for all electric windows Electric window roll back function First read and observe the...

Page 85: ...The roll back function will be deactivated for a small section of the path of the closing window If the closing procedure takes longer than several seconds the roll back function will be reactivated...

Page 86: ...ning or closing procedure Push button or again Glass roof roll back function First read and observe the introductoryinformation and safety warnings Introduction The roll back function reduces the risk...

Page 87: ...the steering wheel position Fig 77 Below the steering wheel in the steering column trim lever for mechanical adjustment of the steering wheel position Fig 78 On the steering wheel 9 o clock and 3 o c...

Page 88: ...lumn from moving spontaneously while the vehicle is in motion Never adjust the steering wheel when the vehicle is in motion If you determine that a readjustment is necessary stop the vehicle safely an...

Page 89: ...es Only adjust the seats when the vehicle is stationary The seats could change position unexpectedly if you attempt to reposition them while the vehicle is in motion leading to a loss of control of th...

Page 90: ...several times if necessary to adjust the seat height Pull the lever to push the front seat forwards or backwards The front seat must engage after the lever has been released Adjusting the seat positi...

Page 91: ...eat adjustment procedure Folding the front passenger seat backrest forwards Fig 83 Front passenger seat folding backrest forwards First read and observe the introductoryinformation and safety warnings...

Page 92: ...nger seat backrest forwards and backwards only when the vehicle is stationary While folding the front passenger seat backrest forwards always ensure that there are no people animals or objects in its...

Page 93: ...be adjusted only when the vehicle is stationary as the rear seat could otherwise move unexpectedly while the vehicle is in motion Furthermore an incorrect seating position is adopted while adjusting t...

Page 94: ...y Pull the loop Fig 86 forwards in the direction of the arrow while simultaneously supporting and folding the rear seat backrest forwards Fold the rear seat backrest completely forward by hand until i...

Page 95: ...e caused if the rear backrests are folded forwards and backwards carelessly While folding the rear backrest always make sure that no people animals or items are in the path Never fold the rear seat ba...

Page 96: ...ng head restraints Driving without head restraints or with incorrectly adjusted head restraints increases the risk of severe or fatal injuries in the event of an accident or sudden driving or braking...

Page 97: ...head restraints Release the rear seat backrest and fold the backrest forwards slightly Rear seats Position the head restraint correctly over the head restraint guides and then insert into the guides...

Page 98: ...sing driver seat and exterior mirror settings While the vehicle is stationary and the ignition is switched on briefly touch the required memory button OR while the ignition is switched off press and h...

Page 99: ...sation function is activated Personalisation Centre armrest Fig 93 Front centre armrest Fig 94 Rear fold out centre armrest First read and observe the introductoryinformation and safety warnings Intro...

Page 100: ...and main beam lever from the centre position to the following position Right turn signal Left turn signal Return the turn signal and main beam lever to the basic position in order to switch off the t...

Page 101: ...p green The dipped beam headlights are switched on Switching off the lights Switch off the ignition Turn the light switch to the appropriate position The lights are switched off Leaving Home function...

Page 102: ...he instrument and switch lighting will switch on and off automatically depending on the light conditions When the lights are switched on the indicator lamp in the light switch lights up yellow The aut...

Page 103: ...al and main beam lever from the centre position to the following position Main beam switched on Operate the headlight flasher or switch off the main beam The headlight flasher comes on for as long as...

Page 104: ...pedestrians cyclists In tight bends brows of hills or depressions in the land or half hidden oncoming traffic With oncoming traffic on streets with a central barrier where the driver can see clearly o...

Page 105: ...ff takes place at the earliest after the side and parking lights have been switched on for two hours The side lights and parking lights will not switch off automatically if there is insufficient batte...

Page 106: ...ain light sensor detects that it is dark Switching off the Leaving home function Automatically after the switch off delay OR lock the vehicle OR turn light switch to position OR switch on the ignition...

Page 107: ...flash twice as fast if one of the turn signals on the vehicle is not working Check the exterior lighting Does not apply in China and Japan trailer turn signal The indicator lamp goes out if a trailer...

Page 108: ...s Interior lights reading lights background lighting Press the corresponding button Switches the front interior lights on or off Switches the rear interior lights on or off The interior lights are swi...

Page 109: ...when the vehicle is stationary Some settings can be stored in the user accounts of the personalisation function and therefore change automatically when the user account changes Personalisation Withou...

Page 110: ...from the headlight washer system covers in the bumper prior to use to keep the system in working order Remove any ice with a de icer spray Rain light sensor Fig 103 On the right of the steering colum...

Page 111: ...to remove wax and polish The wipers will try to wipe away any obstacles that are on the windscreen The wipers will stop moving if the obstacle blocks their path Remove the obstacle and switch the wipe...

Page 112: ...ain an electrolyte fluid which could leak if the mirror is broken The leaking electrolyte fluid can cause irritation to the skin eyes and respiratory organs especially in people who suffer from asthma...

Page 113: ...the rotary knob to position Adjust the left hand exterior mirror The right hand exterior mirror will be adjusted at the same time synchronised If necessary correct the settings for the right hand ext...

Page 114: ...creen Pulled out of the bracket and swung over towards the door Fig 107 Illuminated vanity mirror There is a vanity mirror behind a cover on the inside of the sun visor When you open the cover Fig 107...

Page 115: ...r obstructed Check to see why the sun blind has not closed Try to close the sun blind again The sun blind will open again immediately if it is still unable to close because it is stiff or obstructed A...

Page 116: ...all windows free of ice snow and misting to ensure good visibility Set the heating air conditioning and rear window heating controls to prevent the windows from misting up Only set off once all door...

Page 117: ...g 109 Air recirculation mode is switched on automatically m k a995MK Climatronic press the button Fig 110 Air recirculation mode is switched on automatically and the Climatronic air distribution is au...

Page 118: ...eed Windscreen heating Press the button Touch the function button in the air conditioning menu to switch the windscreen heating on and off when the engine is running Windscreen heating The windscreen...

Page 119: ...m on and off Air distribution to the upper body via the vents in the dash panel Air distribution to footwell Air distribution to the windscreen Switches air recirculation mode on and off Presettings s...

Page 120: ...is automatically regulated and features continuous adjustment in order to prevent fatigue of the vehicle occupants When is the air recirculation mode deactivated Air recirculation mode is deactivated...

Page 121: ...e Vehicle and function buttons m k a995MK Climatronic press the button on the control panel Touch the function button to switch the steering wheel heating on and off Switching the steering wheel heati...

Page 122: ...system press the button on the Infotainment system and touch the Vehicle and Settings function buttons m k a995MK Climatronic press the button on the control panel Touch the function button to switch...

Page 123: ...Set the temperature to 22 C 72 F Open and position the vents on the dash panel Air Care Climatronic The allergen filter of Air Care Climatronic can additionally reduce the amount of pollutants and al...

Page 124: ...The auxiliary heater will not switch on if the 12 volt vehicle battery has a low charge level or the fuel tank is empty Switching off the auxiliary heater manually Press the immediate heat button on...

Page 125: ...system Touch the Vehicle and function buttons m k a997MK Climatronic Press the button on the control panel Touch the function button Changing the operating mode Open the Auxiliary heater menu Touch t...

Page 126: ...ong time in order to charge the 12 volt vehicle battery or go to a qualified workshop Flashes regularly Red or greenSwitch on or switch off signal not received Reduce your distance from the vehicle Li...

Page 127: ...s within a very short period of time Always keep the remote control key key ring with batteries spare batteries round cells and other batteries that are larger than 20 mm out of the reach of children...

Page 128: ...trument cluster display may depending on the vehicle s equipment level indicate which gear should be selected to reduce fuel consumption while the vehicle is in motion Objects in the driver footwell c...

Page 129: ...at two different outside temperatures Think ahead when driving The fuel consumption will increase if you do not adopt a steady driving style Keeping a close eye on the traffic can help to avoid freque...

Page 130: ...ial prerequisite for economical driving and increases the service life of the vehicle Observe the correct tyre pressures An inadequate tyre pressure does not just mean greater wear but also increases...

Page 131: ...ing style is indicated by the blue bars The white bar stores a blue bar approximately every 5 seconds The larger the bar the more efficient the driving style has been Driving tips Think ahead when dri...

Page 132: ...only function when the engine is running and reinforces the pressure applied by the driver on the brake pedal If the brake servo is not functioning or the vehicle is being towed the brake pedal will...

Page 133: ...articularly dangerous All objects and the open boot lid must be secured properly Take the appropriate measures to reduce the amount of poisonous exhaust fumes that could enter into the vehicle Wet bra...

Page 134: ...is could cause the open boot lid to move unpredictably Any objects protruding from the luggage compartment must be marked to ensure that they are visible to other road users Comply with legal regulati...

Page 135: ...Safety If the vehicle is going to be sold in another country or used in another country for an extended period the legal requirements applicable in that country must be observed In some cases certain...

Page 136: ...ing and steering support systems the airbag system the belt tensioners and other items of safety equipment in the vehicle are only active when the engine is running Never switch the engine or ignition...

Page 137: ...a valid vehicle key in the vehicle When leaving the vehicle the electronic steering column lock will be activated when the ignition is switched off and the driver door is opened Steering Switching the...

Page 138: ...itch off the ignition manually and observe any information shown in the instrument cluster display Leaving the vehicle stationary for long periods with the ignition switched on can discharge the 12 vo...

Page 139: ...ide temperatures of less than 5 C 41 F fumes may be detected under a vehicle with a diesel engine if the fuel powered supplementary heater is switched on Stopping the engine First read and observe the...

Page 140: ...unauthorised vehicle key There is a chip in the key This is used to automatically deactivate the immobiliser when a valid vehicle key is inserted into the ignition lock The electronic immobiliser is a...

Page 141: ...arest qualified workshop Have the engine checked Unauthorised vehicle keys If a non authorised vehicle key has been inserted in the ignition lock it can be removed as follows m k a995MK Vehicles with...

Page 142: ...ehicles with DSG dual clutch gearbox To stop press and hold the brake pedal The engine switches off shortly before the vehicle reaches a complete standstill or when the vehicle is stationary Take your...

Page 143: ...has resumed speed and automatic distance control If the vehicle ahead has moved on If the Adaptive Cruise Control ACC is deactivated and the vehicle driving in front moved away Troubleshooting The en...

Page 144: ...imiter regulator is temporarily switched off when the vehicle exceeds the stored speed Once the vehicle returns to a speed below the stored speed and the accelerator is no longer fully depressed speed...

Page 145: ...ystem the DSG dual clutch system usually enables fuel consumption equal to or lower than a manual gearbox However just like the manual gearbox the clutch in the DSG dual clutch gearbox is subject to w...

Page 146: ...engine load your individual driving style and the speed of the vehicle Changing driving modes The change between positions D and S is carried out by tapping the selector lever once to the rear out of...

Page 147: ...e engine is running the vehicle starts moving as soon as a selector lever position is engaged and the brake pedal is released Never switch to reverse or selector lever position P while the vehicle is...

Page 148: ...from rolling by depressing the brake pedal or by applying the electronic parking brake The brake pedal or the electronic parking brake should not be released until you pull away Coasting with DSG dua...

Page 149: ...and traffic conditions permit and other road users are not put at risk due to the acceleration and the driving style Please note that the driven wheels could start to spin and the vehicle could skid...

Page 150: ...the selector lever lock manually If the power fails in the vehicle e g if the 12 volt battery is flat and the vehicle has to be pushed or towed the selector lever lock must be released manually Seek...

Page 151: ...travelling downhill This system uses the braking power of the engine rather than the brakes directly The DSG dual clutch gearbox selects the best gear for the circumstances depending on the steepness...

Page 152: ...s soon as the driver takes their foot off the accelerator or brake pedal However this can work only if the tyres have sufficient grip on the road Hill Descent Control cannot work on an icy or slippery...

Page 153: ...lock Turn the steering wheel slightly to take the load off the steering lock mechanism Hold the steering wheel in this position and turn the ignition on Electromechanical steering The power steering...

Page 154: ...ion and 4MOTION Active Control Introduction This chapter contains information on the followingsubjects Selecting a driving profile ONROAD Selecting a driving profile 4MOTION Action Control Adjusting t...

Page 155: ...n selected The driving profiles Sport and Eco will also remain selected after the ignition has been switched off However settings for the engine or DSG dual clutch gearbox may switch to the Normal dri...

Page 156: ...gs will remain selected If one of the driving profiles Snow Off road or Off road Individual was the last active profile the most recently active On road driving profile is activated if the ignition re...

Page 157: ...ndividual driving profile Fig 129 lights up If the Off road Individual driving profile is already selected press the MODE button on the control Fig 129 Touch the Change function button to open the Ind...

Page 158: ...to the driving situation The displayed instruments can be selected depending on the driving situation the ambient conditions and the off road conditions Sandy terrain oil steering angle and coolant te...

Page 159: ...difficulties It is preferable to walk over the terrain before driving over it You should drive particularly carefully and think ahead when driving off road If you drive too fast or if a driving manoe...

Page 160: ...ntrol system has been designed for use on surfaced roads only The cruise control system is not suitable for use off road and may even be hazardous If you use the cruise control system while driving of...

Page 161: ...of 100 m will be given as a percentage or degree Fig 131 Indication of gradient that the vehicle can drive up under its own power This depends on aspects such as the road surface and engine power Til...

Page 162: ...useful for off road driving If you have an instruction manual or fitting instructions for these accessories you should always take them with you and consult them as necessary when driving off road Che...

Page 163: ...rive over such obstacles with one side of the vehicle Obstacles which require more ground clearance than is available could damage vehicle components when you drive over them and thus cause the vehicl...

Page 164: ...on Driving up and down hills Get out of the vehicle and assess the situation before you attempt to drive up or down a hill Walk along the section and check the firmness of the ground Look out for obst...

Page 165: ...teep inclines in first gear Use the foot brake sparingly in order not to lose control of the vehicle If it is possible and not dangerous drive straight down the slope on the maximum gradient in the fa...

Page 166: ...dient entry exit angles are small enough to drive through the ditch with the vehicle If possible drive through the ditch at an acute angle The tilt angle may not get too large when driving through the...

Page 167: ...loor mats or sacking directly in front of the wheels to increase grip Rocking the vehicle Never allow the wheels to spin for long periods as this will cause the vehicle to sink deeper Switch off TCS B...

Page 168: ...ehicle underbody are a danger The vehicle underbody must always be examined for trapped objects after every journey off road Never drive if objects are trapped in the underbody brake system wheels run...

Page 169: ...ored and controlled The green indicator lamp also lights up Setting the speed 1 km h 1 mph tip the lever Fig 135 to position 10 km h 5 mph push the lever briefly towards Fig 135 1 km h 1 mph press the...

Page 170: ...trol Press the button while driving The current speed is stored and controlled The green indicator lamp Setting the speed You can adjust the stored speed during speed control by the cruise control sys...

Page 171: ...iter function is activated again automatically as soon as the speed drops below the stored speed Driving downhill Driving downhill may cause the set speed to be exceeded The green warning and indicato...

Page 172: ...You can adjust the stored speed by means of the button Fig 139 short 1 km h 1 mph short 1 km h 1 mph Press and hold button Fig 139 to continuously change the stored speed Resuming control Press button...

Page 173: ...nds using a Volkswagen dealership for this purpose For safety reasons the speed limiter switches itself off completely only when you release the accelerator once or switch off the system manually Adap...

Page 174: ...cluster display shows ACC ready for a few seconds During this time the vehicle will move off again automatically as soon as the vehicle in front moves off depending on the vehicle equipment level and...

Page 175: ...to use ACC Driving in heavy rain snow or heavy spray Driving through tunnels Driving through road works Driving on twisting roads e g mountain roads Driving off road Driving in multi storey car parks...

Page 176: ...s up grey ACC does not regulate Starting control Press the button while driving forwards ACC stores the current speed and maintains the set distance If the current speed is outside the defined speed r...

Page 177: ...control behaviour m k a995MK Vehicles with driving profile selection set the desired driving profile Driving profile selection and 4MOTION Active Control m k a995MK Vehicles without driving profile s...

Page 178: ...ted manual gearbox or the selector lever is in selector lever position D or the Tiptronic gate The speed is at least 25 km h 16 mph in the case of vehicles with manual gearbox The brake lights on the...

Page 179: ...f the system detects that the driver is braking insufficiently when there is a risk of collision the system can increase the braking force and help prevent a collision The braking intervention takes p...

Page 180: ...cator lamp m k n998MK Setting the distance and advance warnings Switch the desired function on or off in the vehicle settings of the Infotainment system Vehicle settings menu Depending on the vehicle...

Page 181: ...rear or above the normal dimensions of the vehicle Switching off Front Assist If the vehicle is being towed If the vehicle is on a rolling road test bed If the vehicle is driven in areas other than p...

Page 182: ...ty of the radar sensor is impaired due to the weather conditions e g snow or due to detergent deposits or coatings Clean the radar sensor Vehicle care The system limits are not met System limits Lane...

Page 183: ...ystem in the following situations Very sporty driving In poor weather conditions and when driving on poor roads In roadworks and before crests in the road Driver intervention prompt Your hands must al...

Page 184: ...cles in congestion or slow moving traffic Traffic Jam Assist is an extension of the lane keeping system Lane Assist Lane keeping system Lane Assist for vehicles with a DSG dual clutch gearbox and comb...

Page 185: ...gency Assist prompts the driver to take control of the vehicle again by visual and acoustic warnings and by braking jolts If the driver remains inactive the system automatically controls the accelerat...

Page 186: ...ide Assist incl Rear Traffic Alert Introduction This chapter contains information on the followingsubjects Driving with the lane change system Rear Traffic Alert Troubleshooting The lane change system...

Page 187: ...housing lights up once briefly Fig 148 This most recent system setting is retained even after the ignition has been switched off and on Function When switched on the lane change system is active from...

Page 188: ...can be caused by a layer of ice or snow in front of the radar sensor for example A text message will be shown on the instrument cluster display If the lane change system sensor has been automatically...

Page 189: ...tivate another automatic braking intervention The automatic braking intervention can be interrupted by pressing the accelerator or brake pedal sharply and taking control of the vehicle Troubleshooting...

Page 190: ...ts and serious injuries Before leaving the vehicle make sure that the electronic parking brake is switched on and that the indicator light lights up red on the instrument cluster display when the igni...

Page 191: ...arbox engage or change a position In vehicles with a manual gearbox fully depress the clutch before pulling off Moving off on steep uphill gradients or with increased vehicle weight You can prevent th...

Page 192: ...e away If any of the conditions for the Auto Hold function change while the vehicle is stationary the Auto Hold function will switch off automatically The green indicator lamp in the instrument cluste...

Page 193: ...or the driver door is open the vehicle cannot be secured against rolling away with the Auto Hold function or the electronic parking brake in certain circumstances After switching off the ignition or o...

Page 194: ...he button or The intelligent technology used in the parking systems cannot overcome the laws of physics and functions only within the limits of the system Never let the extra convenience afforded by t...

Page 195: ...or Park Distance Control Manoeuvre braking is not active if Park Distance Control was activated automatically Touch the function button to switch manoeuvre braking on and off Display representation Fi...

Page 196: ...ust be met System limits The sensors are covered by water The factory fitted towing bracket is electrically connected with the trailer Trailer towing The vehicle is damaged in the area of the sensors...

Page 197: ...cle equipment and may differ from each other The rear view camera system hides all orientation lines and guiding functions when the factory fitted towing bracket is electrically connected to the trail...

Page 198: ...parking space Do not exceed a speed of approximately 15 km h 9 mph Width of the parking space vehicle width 0 2 m Distance position the vehicle approximately one metre from the parking space mode 2 o...

Page 199: ...ered Leave the steering wheel in the set position while reversing Make necessary changes to the steering angle when a steering instruction is displayed next to the steering wheel symbol Reverse until...

Page 200: ...lids This can result in damage to your vehicle In some cases dirt and ice on the sensors could be registered as an obstacle Prerequisites First read and observe the introductoryinformation and safety...

Page 201: ...les paying attention to the traffic Press the button Park Assist automatically searches for a suitable parking space on the front passenger side Stop when Park Assist displays a recommended parking mo...

Page 202: ...lection must be met Prerequisites and the vehicle must be stationary Release the steering wheel Select reverse gear when a reverse arrow appears on the instrument cluster display Carefully press the a...

Page 203: ...cessories from the sensors and cameras Caring for and cleaning the vehicle exterior Check whether any damage is visible The system is not responding as expected The sensors are dirty Caring for and cl...

Page 204: ...introductoryinformation and safety warnings Introduction The following conditions must be met in order to display a correct image The doors and boot lid must be closed The area around the vehicle must...

Page 205: ...era system mode 1 Rear view camera system Rear View Parallel parking The coloured auxiliary boxes and lines are provided for orientation See rear view camera system mode 2 Rear view camera system Rear...

Page 206: ...warnings Introduction The following prerequisites must be met for the trailer manoeuvring system to function Engine running ESC is switched on Driver door and boot lid are closed Exterior mirrors are...

Page 207: ...purposes Fig 161 Reverse slowly by pressing the accelerator Check area around vehicle Correct the angle with the rotary knob if necessary Press the rotary knob to the left and right the vehicle combi...

Page 208: ...ehicle is fitted with brake support systems The systems can support the driver in critical driving or braking situations Brake support systems cannot overcome the limits of physics and cannot always k...

Page 209: ...ing If you reduce the pressure on the brake pedal the brake assist system will switch off the brake servo Electronic differential lock EDL and XDS EDL brakes the wheel that has lost traction and distr...

Page 210: ...nce it has lost contact with the road surface Brake support systems cannot prevent an accident if e g you are driving too close to the vehicle in front or are driving too fast for the specific driving...

Page 211: ...ter contains information on the followingsubjects Stowage compartment on the driver side Stowage compartment on the front passenger side Stowage compartment in the dash panel Stowage compartment in th...

Page 212: ...n always be operated without any hindrance The floor mats must always be properly secured in the footwell No additional floor mats or other floor coverings should be placed over the fitted floor mat E...

Page 213: ...n the air conditioning system is switched on cold air can be fed into the compartment Turn the vent to open and close it Stowage compartment in the dash panel If the stowage compartment on the front p...

Page 214: ...Introduction To open lift the centre armrest Fig 167 To close guide the centre armrest down Stowage compartment in the roof console glasses compartment Fig 168 In the roof console glasses compartment...

Page 215: ...wn the folding table or adjusting the table angle The angle of the folding table can be adjusted in increments Press and hold the locking lever on the underside of the folding table Fig 171 in an upwa...

Page 216: ...e holders in the stowage compartments of the driver and front passenger doors There are also drink holders in the folding tables on the front seats Folding table If the drawer is left open it can hind...

Page 217: ...use of the drink holders can cause injury Do not place any hot drinks in a drink holder Hot drinks in a drink holder could be spilled and cause scalding in any sudden braking manoeuvre or accident En...

Page 218: ...er to the ashtray Fig 175 To close push the ashtray cover down Emptying the removable ashtray Lift the removable ashtray out of the drink holder Open the removable ashtray and empty the cooled ashes i...

Page 219: ...en the ignition is switched on WARNING Improper use of the sockets and electrical accessories can cause fires and severe injuries Never leave children in the vehicle unattended Sockets and the devices...

Page 220: ...ld lock Electricity will not flow until the child lock has been unlocked LEDs on the socket Constant green light The child lock is disengaged The socket is ready for use Flashing green light The ignit...

Page 221: ...ckly help you to become familiar with the services and make you aware of potential risks to yourself and others and how to avoid them High voltage in the electrical system Never spill any liquids over...

Page 222: ...You can access the current data protection policy on the Volkswagen homepage The following conditions can make it impossible to make a telephone call run a Volkswagen Car Net service or transfer data...

Page 223: ...n when the above mentioned requirements for using the services are met the functionality of the Car Net services can be impaired or interrupted due to factors that lie outside the control of Volkswage...

Page 224: ...flat rate For more information contact your mobile telephone provider Data transfer via the factory fitted SIM card reader if possible Apps First read and observe the introductoryinformation and safe...

Page 225: ...itting position If an item is being stowed on a seat this seat must not be used by any passengers Do not stow any hard heavy or sharp objects loose in any of the vehicle s open stowage areas on the su...

Page 226: ...artment raising the luggage compartment floor Fig 183 In the luggage compartment adjusting the height of the luggage compartment floor Opening the luggage compartment floor Lift the recessed handle in...

Page 227: ...ng out the net partition Fig 185 Folding in the net partition The net partition must be folded out before being fitted in the vehicle Folding out the net partition Remove the net partition from the ba...

Page 228: ...necessary Luggage compartment cover Loosen the net partition straps Unhook the securing hooks of the net partition from the fastening rings Fig 186 Detach the net partition from the right hand holder...

Page 229: ...noeuvre or accident This could cause objects to be flung through the vehicle interior and lead to severe or fatal injuries Always use suitable and undamaged securing straps Pull lashing retaining and...

Page 230: ...should no longer be visible Removeable lights Never use the bag hook for lashing down items of luggage or other objects The bag hook could break off during a sudden braking manoeuvre or in the event...

Page 231: ...e is running You should change the batteries if the removeable light no longer provides the desired level of brightness Remove the light from the holder Lever off the battery cover with a thin object...

Page 232: ...le to suit visibility weather road and traffic conditions WARNING A roof carrier that has not been approved for the vehicle or a roof carrier that is fitted to a vehicle that is not approved for use w...

Page 233: ...tion Retrofitting a towing bracket Troubleshooting The vehicle can be used to tow a trailer if it has the required technical equipment for this The additional trailer load will affect the amount of we...

Page 234: ...tall a weight distributing or load balancing towing bracket to the vehicle The vehicle is not constructed for these kinds of towing brackets The towing bracket can fail causing the trailer to tear loo...

Page 235: ...wer consumption of the trailer s electrical consumers Never exceed the specified values Europe Asia Africa South and Central America All brake lights 84 watts Turn signal per side 42 watts All side li...

Page 236: ...head under the bumper until you hear and feel it click into place and the indicator lamp in the button lights up continuously Close the boot lid Meaning of indicator lamp in the button If the indicato...

Page 237: ...es for example bicycle bags and baskets child seats or batteries This helps improve the carrier system s wind load and centre of gravity Notes on towing a trailer Fig 193 Pin assignment for the traile...

Page 238: ...h the vehicle key and the anti theft alarm is active When the vehicle is locked the alarm will be triggered as soon as the electrical connection to the trailer is interrupted Connection to the anti th...

Page 239: ...s too small The drawbar load increases the weight on the rear axle and reduces the maximum load level as a result Gross combination weight rating The combination weight is made up of the actual weight...

Page 240: ...dal Press button once to switch off the electronic parking brake Electronic parking brake Manual gearbox depress the clutch fully Select first gear Manual gearbox selecting a gear or selector lever po...

Page 241: ...safety warnings Introduction Do not let the extra safety afforded by the trailer stabilisation function tempt you into taking any risks when driving this can cause accidents Always adapt your speed a...

Page 242: ...pe Troubleshooting First read and observe the introductoryinformation and safety warnings Introduction The ball head on the towing bracket is not locked Check towing bracket lock Electrically adjustab...

Page 243: ...octane number than the engine requires However this does not provide any advantage in terms of fuel consumption or engine output The fuel quality affects the running properties performance and servic...

Page 244: ...vehicle in a heated garage or workshop for a while At cold temperatures louder noises may occur in the diesel engine and the exhaust gas may be tinged blue Refuelling Fig 195 Behind the tank flap tank...

Page 245: ...remains closed proceed to a qualified workshop to have the system checked If it is necessary to refuel the vehicle using a spare fuel canister in the event of an emergency the misfuelling prevention d...

Page 246: ...ely 2 400 km the instrument cluster display will indicate that the AdBlue must be refilled Troubleshooting Preparing to refill Stop vehicle on a level surface Switch off the ignition Only use AdBlue t...

Page 247: ...and AdBlue at the same time The procedure for refilling with an AdBlue filler nozzle is the same as for refilling the fuel tank with fuel The handle of the filler nozzle must point downwards in order...

Page 248: ...structions for use when using AdBlue If containers are used according to the instructions it is unlikely that a user will come into contact with AdBlue AdBlue must be kept in the closed original conta...

Page 249: ...ff the vehicle and refill the AdBlue minimum quantity according to Emission control with AdBlue Lights up together with the yellow warning lamp the selective catalytic reduction system is faulty or no...

Page 250: ...may contain a loose box with a vehicle tool kit This supplied vehicle tool kit is intended for a possible switch of winter tyres and does not need to be carried in the vehicle at all times After using...

Page 251: ...bolt caps Vehicle jack Before you return the jack to the foam rubber holder you must wind the claw in fully Box spanner for wheel bolts Crank Collapsible chock Collapsible chock Vehicle jack maintenan...

Page 252: ...ndscreen wiper arms back to the original position Cleaning and replacing the wiper blades Fig 202 Changing the windscreen wiper blades Fig 203 Changing the rear window wiper blade The factory fitted w...

Page 253: ...ould cause the wiper blades to rub Remove wax residue using a special cleaning product or cleaning cloths Changing bulbs Introduction This chapter contains information on the followingsubjects Checkli...

Page 254: ...ves If some LEDs fail this may be an indication that more elements are on the point of failure If this happens have the bulbs checked and replaced if necessary at a qualified workshop Checklist Inform...

Page 255: ...fied order Fig 204 Dipped beam headlights Side lights daytime running lights Turn signal Main beam headlights 1 Observe and follow the instructions on the checklist Checklist Information on changing b...

Page 256: ...ied order 1 Observe and follow the instructions on the checklist Checklist Information on changing bulbs 2 Take the wire hook from the tool kit and insert it in the opening in the cover Fig 205 Pull t...

Page 257: ...m the outside into the openings and insert into the bumper 14 Tighten the two securing screws in the fog light close up with the screwdriver 15 Insert the trim panel into the bumper in the opposite di...

Page 258: ...eparate display appears in the instrument cluster if there is a cornering light fault A trailer turn signal or all trailer lights have stopped working Check the exterior lighting and change the approp...

Page 259: ...causing short circuits in the electrical system WARNING Using unsuitable or repaired fuses and bridging an electrical circuit without fuses can cause a fire and serious injuries Never fit fuses that...

Page 260: ...mpartment cover of fuse box with plastic pliers First read and observe the introductoryinformation and safety warnings Introduction Opening the fuse box in the engine compartment Open the bonnet In th...

Page 261: ...I 10 Light switch dipped headlights rain light sensor electronic parking brake F10 MINI 7 5 Display Infotainment controls F11 ATO 40 Exterior lights left F12 ATO 20 Infotainment services F14 ATO 40 Bl...

Page 262: ...9 ATO 30 Windscreen wipers F37 ATO 20 Auxiliary heater Depending on the version and specification of your vehicle the fuse numbers and positions may differ to those given in the table If necessary ask...

Page 263: ...use box cover Push the plastic pliers suitable to the fuse design Fig 214 or Fig 214 onto the fuse from the side Remove the fuse If the fuse has blown replace it with a new fuse of the same amp rating...

Page 264: ...battery 12 volt vehicle battery The vehicle battery providing assistance must have the same voltage as the flat vehicle battery 12 volts and approximately the same capacity see label on battery Never...

Page 265: ...ly bolted onto the cylinder block or the cylinder block itself The discharged 12 volt vehicle battery must be properly connected to the vehicle s electrical system The vehicles must not touch Otherwis...

Page 266: ...ad connection point earth connection or otherwise to a solid metal part that is securely bolted onto the cylinder block or to the cylinder block itself On the vehicle with the flat 12 volt battery con...

Page 267: ...attery exploding All work on the 12 volt vehicle battery and the electrical system can cause serious chemical burns fire or electric shocks Always read the warnings and safety information before carry...

Page 268: ...onic steering column lock if applied cannot be released The distance to be towed is further than 50 km Never tow a vehicle that has no power supply Never remove the vehicle key from the ignition or sw...

Page 269: ...elease the electronic parking brake and the electronic steering column lock Fitting the rear towing eye Fig 219 On the right hand side of the rear bumper screwed in towing eye First read and observe t...

Page 270: ...e towing eye by unscrewing it in the opposite direction to the arrow using a suitable object Insert the outer tab of the cover into the opening in the bumper and push on the upper area of the cover un...

Page 271: ...the towing vehicle and take care to avoid jerking movements When towing on an unpaved road there is always a risk of overloading and damaging the anchorage points It is still possible to activate the...

Page 272: ...e carried out by a qualified workshop Serious injuries can result from work that has not been carried out properly Never open the bonnet if you see steam or coolant escaping from the engine compartmen...

Page 273: ...body parts jewellery ties loose items of clothing or long hair can be caught up in rotating engine components Before starting work remove any jewellery and ties tie up long hair and pull clothes in t...

Page 274: ...by a spring mechanism Lift the bonnet at the opening lever Fig 224 arrow and open fully The bonnet is held in the open position by the gas strut Closing the bonnet To close the bonnet pull it down to...

Page 275: ...p to date on all innovations If the bonnet is not closed properly it can open suddenly while you are driving and completely obscure your view of the road This can lead to accidents and serious injurie...

Page 276: ...reeze Capacities The washer fluid reservoir has a capacity of between 3 and 5 litres depending on the vehicle equipment level Unsuitable service fluids and consumables and the incorrect use of these f...

Page 277: ...which has a knock on effect on the ageing process of the oil The quality of fuels can vary greatly between individual markets and this must be taken into account when selecting the correct engine oil...

Page 278: ...504 00 instead of VW 508 00 may cause the vehicle s emissions values to increase slightly You can also check with a qualified workshop if you are unsure whether your vehicle is equipped with a diesel...

Page 279: ...d motorway journeys in summer when towing a trailer Trailer towing or when climbing mountain passes Checking the engine oil level and refilling the engine oil Fig 227 Engine oil level markings on the...

Page 280: ...e is a marking on the upper end of the oil dipstick this marking must fit in the corresponding groove at the top end of the guide tube when inserting Close the bonnet In the engine compartment Do not...

Page 281: ...pared water and at least 40 coolant additive G 13 TL VW 774 J The coolant additive is dyed purple This mixture of water and coolant additive gives the necessary frost protection down to 25 C 13 F and...

Page 282: ...um MAX mark Refilling coolant Always protect your face hands and arms from hot coolant or steam by placing a suitable cloth on the cap of the coolant expansion tank Unscrew the cap carefully Refill on...

Page 283: ...of the coolant expansion tank when the engine is hot Coolant may spray out and cause serious burns and other injuries Turn the cap slowly and very carefully anti clockwise while exerting gentle downw...

Page 284: ...uid instead brake fluid that is compliant with DIN ISO 4925 CLASS 4 or US standard FMVSS 116 DOT 4 can be used Not all brake fluids that are compliant with DIN ISO 4925 CLASS 4 or US standard FMVSS 11...

Page 285: ...ng m k n945MK Always keep children away from battery acid and the 12 volt vehicle battery m k n949MK Always observe the owner s manual Brake failure or reduced braking effect can be caused by the brak...

Page 286: ...le battery and also disconnect the negative cable from the 12 volt vehicle battery Children should always be kept away from electrolyte and the 12 volt vehicle battery Always wear eye protection and p...

Page 287: ...in factory fitted 12 volt vehicle batteries requires voltage limited charging Volkswagen recommends using a Volkswagen dealership for this purpose Replacing the 12 volt vehicle battery The 12 volt ve...

Page 288: ...e switched on Automatic switch off for electrical consumers The intelligent vehicle electrical system management automatically implements a range of measures to prevent the 12 volt battery from discha...

Page 289: ...itted 12 volt vehicle battery In vehicles with the 12 volt vehicle battery in the luggage compartment ensure that the breather hose is connected properly to the 12 volt vehicle battery Make sure that...

Page 290: ...of the individual wheels The rolling circumference can change If the tyre pressure has been changed If the tyre pressure is too low If the tyre has structural damage If the vehicle is loaded more heav...

Page 291: ...tem warns the driver in the event of a pressure loss Display of tyre pressures on the instrument cluster Open the menu Vehicle status in the instrument cluster display Instrument cluster The vehicle i...

Page 292: ...e factory specified sizes the corresponding target tyre pressures can be entered by a Volkswagen dealer Spare wheel or temporary spare wheel The tyre pressure of the spare wheel or the temporary spare...

Page 293: ...ful information about wheels and tyres Different tyre pressures or tyre pressures that are too low can increase wear on the tyres reduce vehicle stability and increase the braking distance Differing t...

Page 294: ...sures or tyre pressures that are too low can cause sudden tyre failure and lead to a tyre bursting and the loss of control over the vehicle The driver is responsible for the correct tyre pressure of a...

Page 295: ...the same type size rolling circumference and the same tread New tyres will have to be run in as they will initially have reduced grip and braking effect Drive particularly carefully for the first 600...

Page 296: ...tor The Tyre Pressure Loss Indicator must be recalibrated each time one or more wheels are replaced This also applies for changing the wheels round e g from the front to the rear Tyre monitoring syste...

Page 297: ...el rims with bolted on rings or trim elements consist of several components These components are joined together using special bolts Damaged wheel rims must be replaced and must always be repaired by...

Page 298: ...ype The wrong tyre pressure will have a negative effect on the vehicle s response and leads to high levels of wear or even a burst tyre The correct tyre pressure is particularly important at high spee...

Page 299: ...es Winter tyres Tread wear indicator in tyres The tread wear indicators show if a tyre is worn down The tyre must be replaced at the latest when the tread depth is just down to the tread wear indicato...

Page 300: ...eels should be balanced again Incorrect wheel alignment causes excessive tyre wear impairing the safety of the vehicle The wheel alignment should be checked by a qualified workshop if tyres show exces...

Page 301: ...eel can lead to a loss of control of the vehicle to collisions or other accidents and cause serious injuries Never use a spare wheel or temporary spare wheel if it is damaged or worn down to the tread...

Page 302: ...low traction performance The traction value assigned to the tyres is based on linear traction tests and does not include acceleration and lateral stability or aquaplaning and traction under maximum l...

Page 303: ...Tyres with directional tread pattern An arrow on the tyre sidewall indicates the direction of rotation on tyres with directional tread The direction of rotation must be observed in all cases This gua...

Page 304: ...type size and the same tread pattern Observe the maximum speed permitted by the speed index Speed limitation Winter tyres have a speed limit depending on the speed index Tyre lettering and tyre type S...

Page 305: ...the removed rear wheel Note the direction of rotation Volkswagen recommends fitting the snow chains before mounting the wheel on the car In vehicles with a Tyre Pressure Loss Indicator the system may...

Page 306: ...covers First read and observe the introductoryinformation and safety warnings Introduction The wheel cover protects the wheel bolts and must be fitted again after changing the wheel Removing the whee...

Page 307: ...has to be replaced If both tyres on one side of the vehicle both tyres on one axle or all tyres are damaged seek expert assistance Preparations for changing a wheel First read and observe the introduc...

Page 308: ...down the end of the spanner carefully with your foot Hold on to the car for support and take care not to slip Loosening the wheel bolts Fit the box spanner over the wheel bolt as far as it will go Fi...

Page 309: ...jack at the rear left hand side of the vehicle First read and observe the introductoryinformation and safety warnings Introduction The jack may be positioned only at the reinforcements on the underbod...

Page 310: ...off the jack which can lead to severe injuries Please note the following to help reduce the risk of injuries Only use vehicle jacks that have been approved by Volkswagen for your vehicle type Other ve...

Page 311: ...ecked and adjusted again after approximately ten minutes of driving Seek expert assistance if more than one of the vehicle s tyres is damaged The breakdown set is designed to fill only one tyre Use th...

Page 312: ...s and children in particular must be at a safe distance and away from your area of work Switch on the hazard warning lights to warn other road users The breakdown set should only be used if you feel c...

Page 313: ...nd fitting the tyre valve This also applies to the spare valve core Could also be integrated in the tyre filler hose Preparation First read and observe the introductoryinformation and safety warnings...

Page 314: ...lay 1 3 bar 19 psi 130 kPa and lower Do not drive on The tyre cannot be sealed adequately with the breakdown set Seek expert assistance 1 4 bar 20 psi 140 kPa and higher Adjust the tyre pressure back...

Page 315: ...Which components or service fluids were changed When your next service is scheduled for The LongLife mobility guarantee is valid until the next inspection is due Documentation takes place at every du...

Page 316: ...trument cluster Service interval display or in the Vehicle settings menu in the Infotainment system Operation and display in the Infotainment system The service interval display informs you about the...

Page 317: ...heck Gas system check Poly V belt check Cooling system check Engine and components in engine compartment check Engine oil level check Running gear Swivel joints track rods check Tyres check Brake syst...

Page 318: ...the vehicle Leaving stains dirt and other deposits on the surface of vehicle components and cloth seat covers for a long time can make it difficult to clean and treat them Stains dirt and deposits ma...

Page 319: ...decorative and protective films should be sprayed directly only for brief periods of time Washing the car by hand Washing the car by hand is always the more gentle way to clean it However there are al...

Page 320: ...re of individual vehicle components Windows glass surfaces remove wax residue e g from care products using the Volkswagen Genuine cleaning cloth 000 096 166 A or a suitable glass cleaner Use a hand br...

Page 321: ...the camera window on the windscreen in the same way as windows and glass surfaces depending on vehicle equipment Remove snow with a brush Do not use warm or hot water Use the Volkswagen Genuine de ic...

Page 322: ...having finished cleaning apply care cream with light protection and impregnating properties Use a special coloured leather cream if necessary If the vehicle is parked outdoors for long periods you sho...

Page 323: ...sing accessories replacement parts or service fluids for example if the vehicle is to be retrofitted with accessories or if parts have to be renewed Volkswagen dealerships can recommend accessories pa...

Page 324: ...nmental laws and regulations particularly the EU directive 2000 53 EC concerning end of life vehicles and EU directive 2003 11 EC concerning the restriction on the marketing and use of certain dangero...

Page 325: ...roperly during a collision For example using tyre rim combinations that have not been approved by Volkswagen lowering the vehicle making modifications to the suspension rate including work on the spri...

Page 326: ...serious or even fatal injuries Repairs and modifications to your vehicle should only be carried out by a qualified workshop Airbag modules cannot be repaired They must be replaced Never use recycled...

Page 327: ...cations If the body is repaired or painted your Volkswagen dealership will confirm your warranty against corrosion perforation for the repaired area LongLife mobility guarantee With the delivery of yo...

Page 328: ...equirements To make sure it complies with these requirements the manufacturer requires technical data from the vehicles Event memories in the vehicle can be reset by a service workshop as part of repa...

Page 329: ...tem settings Personalised settings such as mirror adjustment or background lighting Integration of mobile devices If your vehicle contains the necessary equipment you can connect your mobile device or...

Page 330: ...uthorities of the particular country were met at the time of production The month and year of production and the chassis number may also be listed Observe notes in the owner s manual Fluids in the air...

Page 331: ...ion or exchange of parts and control units by a professional in the case of service Where What appears Remedy Instrument cluster display SAFE CP Go to a qualified workshop Infotainment system display...

Page 332: ...countries will take back your vehicle at the end of its useful life Once the vehicle has been recycled a certificate of destruction will be issued to show that the vehicle has been disposed of correct...

Page 333: ...pply to the road ready vehicle with driver 75 kg service fluids including fuel tank carrying 90 of its capacity and if applicable tool kit and spare tyre Additional equipment and retrofitted accessori...

Page 334: ...ver of the owner s manual and in the spare wheel well in the luggage compartment It contains the following data Vehicle identification number chassis number Vehicle type engine power gearbox type Exce...

Page 335: ...the bonnet In the engine compartment to gain access to the vehicle identification number Dimensions Fig 255 Dimensions The data in the table apply to the most basic German model The specified values...

Page 336: ...angle Front with standard front Maximum of 18 degrees Front with off road front Maximum of 25 degrees Rear Maximum of 24 degrees Figures were not available at time of publication Fuel tank capacity Fu...

Page 337: ...weight unbraked kg 750 Maximum permitted gross combination weight kg 4 110 4 205 1 4 l 4 cylinder TSI 110 kW Power output 110 kW at 5 000 6 000 rpm Engine code EC CZEA Maximum torque 250 Nm at 1 500...

Page 338: ...radients up to 12 kg 2 100 2 500 Maximum trailer weight braked gradients up to 8 kg Maximum trailer weight unbraked kg 750 Maximum permitted gross combination weight kg 4 430 4 780 Diesel engines 1 6...

Page 339: ...rear kg 970 1 130 1 080 1 190 970 1 130 1 080 1 190 Maximum trailer weight braked gradients up to 12 kg 2 000 2 000 2 500 2 000 2 200 2 500 Maximum trailer weight braked gradients up to 8 kg 2 100 2...

Page 340: ...t indication of engine power LED Light emitting diode MFD Multifunction display EC Engine code Nm Newton metres unit of engine torque OBD On board diagnosis hp The approximate equivalent of brake hors...

Page 341: ...n and amendment No legal commitment may be inferred from the information illustrations or descriptions in this manual No part of this manual may be reprinted reproduced or translated without the writt...

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