4
Disc Static and Sticky Media Issues
The most common problems when using an autoloader are the disc static and sticky media issues. These
static charge problems cause multiple discs to stick together, resulting in improper operation and more
severely, can shock the robotic arm while loading a disc causing the system to freeze. Even though the
autoloader has a sticky media separator function to help prevent media from sticking, you should still follow
these steps to prevent sticky media from disrupting your operation and protect your system from disc static
charge.
This issue is most commonly seen when you buy a 100 pack of blank discs and insert them into the
autoloader without any treatment. If you have experienced this kind of problem, please do the following to
remove the adhesive static between the discs:
Separate the blank discs before you place them into the autoloader's spindle(s). Separating them
will greatly reduce the static between discs.
If this doesn't achieve the desired outcome, use an air duster (canned air) to blow air around the
circular edge of the blank discs as shown in Figure 1-1. This process reduces the static between
the discs up to 90%. The amount of air to use depends on factors specific to your environment.
Figure 1-1 Using Canned Air to Reduce Static
If you are still having problems, put your media into the refrigerator (NOT in the freezer) for three
hours. Afterwards, store it at room temperature for one hour prior to use. Studies show that cold
temperature (with no condensation) will also reduce the static charges between objects
dramatically.
