Vigilant
MX1-Au
Operator Manual
Document: LT0439
Page
23 October 2018
Issue 1.73
10-2
Troubleshooting LCD Messages
LCD Message
Meaning/Cause(s)
Action
“Aborted”
CONTEXT: Battery Test menu
Last battery test status is not
known; previous test was
aborted before test
completion.
“Alarm Devices cannot
re-sound due to network
silencing”
CONTEXT: Silence/Resound
Alarms keypress
Alarm devices cannot be un-
silenced locally because a
remote panel is sending a
silence state on the network.
Find the remote panel that
has its Alarm Devices
disabled and enable them.
“Alarm test is not
allowed on this zone”
CONTEXT: Zone command
The configuration data file
specifies that the zone cannot
be tested.
“Alarm test not allowed”
CONTEXT: Point Alarm Test
Point is configured
to be “not
testable”.
If the point needs to be
tested, change the
configuration data file and
use a different profile for the
point.
“All points in zone are
disabled. Enable at
least one point first.”
CONTEXT: Zone enable menu
Fire alarm standards require
that a zone cannot be
enabled if all points on that
zone are disabled.
Enable at least one point.
“Command is not allowed
at this time”
CONTEXT: Zone command
The command cannot be
applied because the zone is
currently in alarm or is
currently being reset.
Try again in a few seconds.
“Command is not allowed
because all points in
the zone are disabled”
CONTEXT: Zone command
Fire alarm standards require
that a zone cannot be
enabled if all points on that
zone are disabled.
Enable at least one point.
“Command is not valid
for this zone”
CONTEXT: Zone command
This can happen if an operate
command was applied to a
zone.
“Command not sent. Queue
is full”
CONTEXT: Point or zone
command to a remote panel.
There may be a problem with
the network connection.
Check the network
connection is working.
Re-starting the local
MX1
panel might help.
“Command not accepted.
Not supported”
CONTEXT: Command to remote
point or zone.
The remote panel does not
support the command that
was sent to it and doesn’t
know how to execute it.
Check that the point or zone
number has been entered
correctly.
“Command not accepted.
Not allowed”
CONTEXT: Command to remote
point or zone.
The remote panel does not
allow commands to be sent to
it from this panel. This is
determined by the
configuration data file in the
remote panel.
Check that the point or zone
number has been entered
correctly.
“Command failed. All
points are disabled.
CONTEXT: Command to remote
zone
Fire alarm standards require
that a zone cannot be
enabled if all points on that
zone are disabled.
Enable at least one point on
the zone.
