Videotec MAXIMUS MVX, Instruction Manual

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nstruc
tion manual
32 MNVCMVXCAM_1645_EN
11 Troubleshooting
Contact an authorized support centre if the
problems listed below persist or you have
any other issues that are not described
here.
Read the product HANDBOOK before
performing any operation.
PROBLEM After turning the device on, the
following is displayed on the screen
(analog version):
Address : 1
DE-ICE PROCEDURE
IN PROGRESS…
CAUSE The environment temperature is too
low.
SOLUTION Wait until the end of the pre-heating
procedure. If the air temperature is
too low the unit will remain blocked.
PROBLEM Video streaming is not visible (IP-
based version).
CAUSE Incorrect IP address settings.
SOLUTION Check the device IP address and
the configuration of the computer
network card.
CAUSE Automatic preheating procedure (De-
Ice) in progress.
SOLUTION Wait until the end of the pre-heating
procedure. If the air temperature is
too low the unit will remain blocked.
PROBLEM The wash system is blocked and
does not respond to commands.
CAUSE The wash system is not enabled.
SOLUTION Check the configuration of the
settings.
PROBLEM The wash system settings are
incorrect.
CAUSE Wrong settings in the configuration.
SOLUTION Check the configuration of the
settings.