Vertical SUMMIT IP, User Manual

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Release 1.0 SUMMIT
IP Station User Guide April 2014
Receiving Calls 2-8
Chapter 2: BASIC CALL HANDLING
Receiving Calls
Answering a Call while Idle
There are 3 basic types of incoming calls: internal/external ringing calls, Intercom
Voice Announce calls, and Hold recalls.
Your phone may be assigned Ringing Line Preference; in this case, calls that ring are
answered by lifting the handset. Otherwise, you must press the flashing Flex button.
•
External calls to an SUMMIT IP Phone will appear under the CO/IP line or a LOOP
button.
•
External calls are from CO lines or VoIP channels that are programmed to ring at
your phone. For external calls, Delay Ring may be assigned allowing others to
answer the call before the call rings at your phone.
•
Calls can be forwarded in some manner from another user; if providing call
coverage for other users, you may also receive Station Call Coverage calls.
•
Calls placed on Hold, including Transfers, parked calls, etc. will recall if left on hold
for too long.
•
ICM Voice Announce calls are answered based on the ICM Signaling mode at the
receiving phone; in Hands-free (HF) mode, after the splash tone and announcement,
speak normally into the microphone. In the Privacy (PV) mode, lift the handset to
respond. The ICM Signaling mode can be assigned in Station Programming.
•
The LCD will display the calling number or, if available, the name of the station
or CO/VoIP line, CO Line Name Display.
To answer a call ringing at your phone:
Lift the handset or press the flashing Flex button (as needed), the call will be connected.
To respond to an Intercom Voice Announce call:
In HF mode, simply speak as normal into the microphone,
OR
In PV mode, lift the handset to respond.