Vertical SUMMIT IP, User Manual

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Release 1.0 SUMMIT
IP Station User Guide April 2014
Using Answering Machine Emulation (AME) 2-10
Chapter 2: BASIC CALL HANDLING
Using Answering Machine Emulation (AME)
When a call is connected to your voice mail, you can screen the call as with a normal Answering
Machine. The caller's voice is played over your speaker while the message is being recorded.
There are two methods of notification and call screening provided, LED blink mode or
Speaker hearing mode.
•
LED Blink Mode - the Answering Machine Emulation (AME) Flex button will flash to
notify you of a call. You may press the Flex button to hear the caller as the voice
message is stored.
•
Speaker Hearing Mode - when the call is sent to the voice mailbox, the caller's voice
is automatically broadcast over the speaker of your SUMMIT IP Phone.
You may terminate screening, leaving the caller in voice mail to record a message, talk with
the caller and record the conversation in the mailbox, or answer the call and disconnect the
Voicemail.
The AME feature is only available when using the SUMMIT IP VMIB Voice Mail; a MUTE and
AME button should be programmed (refer to Appendix A User Program Codes).
To screen a call in LED blink mode:
Press the flashing AME button, the caller's voice is broadcast over the station speaker
and stored in the voice mailbox (in the Speaker hearing mode, broadcast is automatic).
To stop the voice broadcast and leave the caller in Voice Mail:
Press the illuminated SPEAKER button.
To talk with the caller and record the conversation in Voice Mail:
Press the MUTE button.
To answer the call and cancel the voice message recording:
Press the illuminated AME button, the caller is connected and the Voice
Mail disconnected.