Vertical SUMMIT IP, User Manual

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Release 1.0 SUMMIT
IP Station User Guide April 2014
External Calls 2-3
Chapter 2: BASIC CALL HANDLING
Your external calls may be subject to Call Time Restrictions , you will receive a Call
Warning Tone prior to disconnect.
NOTE
: In the event of an emergency, assigned Emergency numbers (ex., a 911 call) may be dialed
from any station in the System, regardless of a Station's dialing restrictions (COS).
To place an external call:
1. Lift the handset,
2. Dial the CO/IP line/group,
3. Dial the desired number.
Waiting for the next available CO/IP line
If all the lines connected to your system are busy, you will receive an All Trunks Busy
signal. You may request to be notified when a line becomes free.
To activate a queue if the selected/dialed line is busy:
1. Select the desired CO/IP line button; when the busy notification is returned, press
the MSG button,
2. Return to an idle state by going on-hook; when the line is available, the Station will
be notified (ringing).
Account Codes: Tracking External calls for billing
In some cases, you or your company may desire to track calls for billing or other purposes. You
may enter an Account Code, which is output from the system to a printer in the SMDR report. You
may have an Account Code Flex button (refer to Assigning features to Flex buttons).
To enter an Account Code before the call:
1. Lift the handset,
2. Press the assigned ACCOUNT CODE button,
3. Dial the Account Code (1-12 digits),
4. Press *, Intercom dial tone is heard,
5. Place the CO/IP call as normal.
To enter an Account Code during a call:
1. Press the assigned ACCOUNT CODE button,
2. Dial the Account Code (1-12 digits),
3. Press *.