VeriFone Carbon 8, Installation Manual

Page: 39 / 48

S
ERVICE AND
S
UPPORT
Accessories and Documentation
C
ARBON
8 I
NSTALLATION
G
UIDE
37
V
E R
I F
O
N E
C
O
N F
I D
E N
T I
A
L
R
EVIS
IO
N
A
.1
•
You will be issued MRA number(s) and the fax will be returned to you.
5
Describe the problem(s) and provide the shipping address where the repaired
or replacement unit must be returned.
6
Keep a record of the following items:
•
Assigned MRA number(s).
•
Verifone serial number assigned to the unit you are returning for service or
repair (serial numbers are located on the top of the unit,
(see
Figure • ).
•
Shipping documentation, such as air bill numbers used to trace the
shipment.
•
Model(s) returned (model numbers are located on the Verifone label on the
top of the unit).
Accessories and
Documentation
Verifone produces accessories and documentation for the card reader. When
ordering, please refer to the part number in the left column.
Verifone Online Store at www.store.verifone.com
•
USA – Verifone Customer Development Center, 1-800-834-4366,
Monday - Friday, 7 A.M. - 8 P.M., eastern time
•
International – Contact your Verifone representative
Connection Cables
Power Cables
Peripherals
Cleaning Kit
Documentation
NOTE
One MRA number must be issued for each unit you return to Verifone, even if
you are returning several of the same model.
CBL159-312-01-A LAN cable for Ethernet connections.
PWR179-003-01-A 5 V, 2.2 A, 11 W Power Pack.
MSC179-029-01-A Cash Drawer
02746 Verifone Cleaning Kit.
VPN DOC179-121-EN-x Carbon 8 Certifications and Regulations Sheet
VPN DOC179-122-EN-x Carbon 8 Quick Installation Guide
VPN DOC179-132-EN-x Carbon 8 Printer Module Quick Installation Guide
VPN DOC179-125-EN-x Carbon 8 Printer Module Certs and Regs Sheet