VeriFone Carbon 8, Installation Manual

Page: 38 / 48

S
ERVICE AND
S
UPPORT
Service Returns
36
C
ARBON
8 I
NSTALLATION
G
UIDE
V
E R
I F
O
N E
C
O
N F
I D
E N
T I
A
L
R
EVIS
IO
N
A
.1
•
Serial number (S/N 40x-xxx-xxx).
Figure 20 Information Labels on Carbon 8 and Stand
2
Within the United States, call Verifone toll-free at 1-800-834-4366.
3
Select the MRA option from the automated message. The MRA department is
open Monday to Friday, 8 A.M.–8 P.M., eastern time.
4
Give the MRA representative the information gathered in Step 1 .
If the list of serial numbers is long, you can fax the list, along with the
information gathered in
Step 1 , to the MRA department at 1-727-953-4172
(U.S.).
•
Please address the fax clearly to the attention of the “Verifone MRA Dept.”
•
Include a telephone number where you can be reached and your fax
number.
SERIAL NUMBERS
CARBON 8
SERIAL NUMBERS
STAND
MODEL AND
MODEL AND