Returning Parts for Service
Obtaining RMA Number and Returning Parts
1. Contact Service Center.
2. Request Return Material Authorization (RMA) number.
3. Do not remove glass color discs from luminaire subassemblies.
4. Package all parts being shipped. Please take great care in packing your items.
Wrap all subassemblies and loose parts in bubble wrap or specialty packing
material (if required) before shipping.
5. Fill in the form below and pack in box with parts.
6. Return parts and form to the following address:
Vari-Lite
RMA# _________
10911 Petal St.
Dallas, TX 75238
RMA Number: _________________________________________________________________
Customer Name: _______________________________________________________________
Fixture Serial Number:___________________________________________________________
Equipment Type: _______________________________________________________________
Assembly: ____________________________________________________________________
Project: ______________________________________________________________________
Symptoms:____________________________________________________________________
_______________________________________________________________________
Suspected Fault: _______________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
Comments: ___________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
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For Office Use Only