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2. Gate 1 or Gate 2 will
not operate. Dual gate
Installation
1. These instructions are for the failure of one gate to operate in
a dual gate installation.
2. Identify the gate that will not work and check the control
switch for that gate and verify that it is turned “ON”.
3. Swap the Gate 1 and Gate 2 linear actuator connectors on
the control board. If problem moves to other gate then the
control board is bad.
4. If problem remains in the same gate then the problem is
either a wire problem or linear actuator problem. Since it is a
possible wire problem we need to check the following:
A. Wire harness for cuts, nicks or bad splices if splice exist.
B. If gate with problem is the gate located on the other side
of drive from control box (Gate 2) the cable under the drive
needs to be verified good. This is done by using a voltmeter
and going to the junction box located below the Gate 2 linear
actuator. Locate the red wire with white stripe and the black
wire with white stripe and then operate the gate and check
voltage on these two wires (expect 12 VDC).
C. If voltage is present when gate should be operating then
the problem is most likely the linear actuator.
D. If voltage is not present when gate should be operating
then move back to the control box side and check voltage on
same two wires located in the wire compartment.
E. If voltage is present on the control box side of drive then
the cable in the ground must be damaged.
F. If voltage is not present in the control box then we have
missed something in steps 2 or 3, recheck.
3. Gate 1 and Gate 2 will
not operate. Dual gate
installation
This assumes that the
inline 15 AMP fuse in the
Plug N Go Harness has
been checked.
1. These instructions are for the failure of both gates to operate
in a dual gate installation.
2. Verify that control switches 3 and 4 are turned “ON”.
3. Verify the red and black wires on the Plug N Go harness are
connected to the battery correctly. Red connects to positive
and black connects to negative post on the battery.
4. Verify that the battery is charged, press the “Open/Close
Command” push button, if a clicking sound is heard from the
control board then most likely the battery is dead. Have the
battery load tested to verify it is bad.
5. If battery checks good (passed the load test) then the control
board is most likely the problem. To think that 2 motors have
gone bad would not make sense but is also a possibility.
