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10
I do not know if my assigned IP Address is Static or Dynamic.
Possible Solution:
If you have cable or DSL service, you most likely have a Dynamic IP
address. You should always check with your service provider to verify this
information, since some providers will assign Static IP addresses. If you
have a Dynamic IP address, select
Dynamic IP Address
in the WAN Setup
area of the Configuration Utility, and the Wireless Cable/DSL Router will
automatically obtain the information it needs from your service provider.
If you have a Static IP address, select
Static IP Address
in the WAN Setup
area of the Configuration Utility. You will need to refer to Appendix A or
Appendix B in this guide to collect the necessary configuration information.
I can’t connect to the Configuration Utility of the Wireless Cable/DSL Router.
Possible Solution:
The Web-based Configuration Utility is where you can go to make any
changes to the settings of the Wireless Cable/DSL Router. Make sure all
of the Ethernet cables are properly and securely connected and that the
power cord is plugged in.
Possible Solution:
If you have a Static IP address, make sure that you correctly performed all
of the steps in Appendix A or Appendix B of this guide. If you have a Static
IP address and did not select the
Obtain an IP address automatically
option for your computer, you will not be able to connect to the Wireless
Cable/DSL Router.
Possible Solution:
You need to verify the connection setting of your Web browser and that
the HTTP Proxy feature of your Web browser is disabled. You need to do
this so that your Web browser can read the configuration pages inside
your Wireless Cable/DSL Router. Launch your Web browser.
Internet Explorer users:
Click
Tools
,
Internet Options
, and then the
Connections
tab. Select
Never dial a connection
, click
Apply
, and then
click
OK
. Click
Tools
again, then click
Internet Options
. Click the
Connections
tab, and click the
LAN Settings
button. Clear all of the
check boxes, and click
OK
. Click
OK
.
Netscape Navigator users:
Click
Edit
,
Preferences
, and then double-click
Advanced
in the Category window. Click
Proxies
, select
Direct connec-
tion to the Internet
, and then click
OK
. Click
Edit
again, then click
Preferences
. Under Category, double-click
Advanced
, then click
Proxies
.
Select
Direct
connection to the Internet, and click
OK
.
My Configuration Utility is not responding, but I can still access
the Internet.
Possible Solution:
If your Configuration utility stops responding, unplug and then plug back
in the power supply of the Wireless Cable/DSL Router. This will reboot the
Wireless Cable/DSL Router. If you are still unable to communicate with the
Configuration Utility, press in and hold the RESET button for five seconds.
This will reset the Wireless Cable/DSL Router to the factory default set-
tings. If you applied any personal configuration settings, you will need to
make the changes again.
My Cable or DSL service is not working, but I need to access the Internet.
Possible Solution:
If you have an external analog modem and dial-up Internet service, you
can still access the Internet. Connect the external analog modem according
to the procedure described in this Guide. Open a Web browser and type
http://192.168.123.254
to access the Configuration Utility. Click
Setup
,
WAN
, and then select
Dial-up Modem
. Enter the appropriate information
for your dial-up Internet Service Provider settings.
While trying to check my network configuration settings in Windows Me
or XP, I can’t find the Network icon.
Possible Solution:
The default setting in Windows Me and XP is to not show all of the icons
within the Control Panel. Click
Windows Start
,
Settings
, and then
Control
Panel
. Within Control Panel, click
View all Control Panel options
on the
left side of the screen. All the Control Panel icons should now be visible.
My computer does not recognize the Access Point function of the
Wireless Cable/DSL Router after I changed the settings.
Possible Solution:
Ensure that you are contacting the correct Access Point and using the
correct MAC address. Ensure that the correct passphrase and encryption
option are being used. If you changed the settings in the configuration of
the Access Point, you must also change the settings of every PC Card or
PCI Adapter attached to this network. The settings of the PC Cards or PCI
Adapters must match the new settings of the Wireless Cabl/DSL Router.
I am unable to connect to the Access Point function of the Wireless
Cable/DSL Router.
Possible Solution:
Be certain that you have each Wireless PC Card or PCI Adapter set to
Infrastructure
mode. If your PC Cards or PCI Adapters are set to
802.11b
AdHoc
mode, you will not be able to use the Access Point function. Refer
to the User Guide for your Wireless PC Card or PCI ADapter to determine
how to change this setting.
Note:
Each Wireless Access PC Card or PCI Adapter in the wireless network
must have the
Infrastructure
mode selected within the Configuration Utility.
Refer to your Wireless Access PC Card or PCI Adapter documentation for
information on selecting
Infrastructure
mode.
My Wireless Cable/DSL Router is not appearing in the list when
I scan for it.
Possible Solution:
You may be on a computer that is too far away from the Wireless
Cable/DSL Router. Try moving closer to the Wireless Cable/DSL Router
and repeating the scan procedure.
Note:
It is important that you have your serial number written down for future
reference. If you ever need to call our Technical Support department, you will
need this number, plus your model number, which is 8011, to receive assistance.
