Troubleshooting Guide
69
Before contacting service personnel, please check possible causes according to the following instructions.
Symptom
Possible Cause
Remedy
No power
1. Power supply not connected
1. Connect to the power supply
2. Bad contact between the power plug and
2. Plug again or replace a receeptacle
the receptacle
3. Switch on the receptacle
3. The power of the receptacle is off
No sound
1. Incorrect signal connection
1. Connect the signals properly
2. The disc is deformed or get dirty
2. Clean or fix the disc
3. The system is in the mute status
3. Press the «Mute» button again
No picture
1. Incorrect signal connection
1. Connect the signals properly
2. Incorrect TV status
2. Adjust the TV/AV status
No color
1. Wrong selection of TV system
1. Set up the system by pressing the «System»
2. Improper color adjustment
button of the remote control
3. Incorrect video output settings
2. Readjust the color
3. Check if the video output settings are correct
Disc cannot be
1. No disc in the drive
1. Insert a disc
played
2. Disc placed wrongly
2. Put the disc on the disc tray properly with the
3. Moisture has condensed in the unit
label side up
4. Not in a playing status
3. Leave the unit on for about an hour (without
5. Wrong disc format
disc) and before using it again
6. Disc is dirty
4. Press the «Play» button to switch to Playing
status
5. Replace it with a supported disc
6. Clean the disc with a soft cloth from the
centre to the edge
Remote controller 1. The remote controller is not directed
1. Direct the remote controller at the sensor
mailfunction
at the sensor
2. Reduce the receiving distance
2. The receiving distance is more than
3. Replace the batteries
8 meters
4. Remove the obstacle
3. Low voltage of the RC batteries
4. There is an obstacle between the unit
and the remote controller
Sudden
1. Bad disc quality
1. Wait for 5-10 seconds and the playing will
mailfunction
2. Press other buttons by mistake
be restored
3. Static from the outside
2. Operate again
3. Shut off the unit for 1-2 minutes and open
it again
Picture dividing
1. The selected system is incompatible
1. Set up the correct system
with the disc
External signals
1. Incorrect system connection
1. Connect properly
cannot be
2. No disc or non-recordable disc
2. Insert a recordable disc
recorded
3. The disc has been finished
3. Replace a disc
4. There is no free space in the disc
4. Replace a disc
No monitoring
1. Input source not prepared
1. Prepare the input source
signal
2. Wrong video output system
2. Switch the video output system
3. The actual input source is not
3. Select a proper input source
correspondence with the selected one
Timer recording
1. The disc does not meet the requirement
1. Replace it with a DVD+R or DVD+RW disc
cannot be done
2. Wrong time settings (system clock or
2. Set up the time again
recording time)
3. Ensure the input source work properly at the
3. The input source doesn´t work properly
recording time
at the recording time
4. Set the system to standby status
4. System power failure
Recording
1. There is no free space in the disc
1. Replace it with a blank disc
aborted halfway
2. Bad disc quality
2. Replace it with a high quality disc
