ULTRAFRYER Systems PAR-3-HE, Operating Instructions Manual, Page: 53 / 65

30A135
A. TECHNICAL ASSISTANCE - Contact an authorized service agent or the Customer Service Department, Ultrafryer
Systems at 1-800-525-8130 for technical assistance.
B. ORDERING INFORMATION:
1. REPLACEMENT PARTS - Provide the following information when ordering replacement parts by phone, fax or
mail:
Your company name and phone number
Your company purchase order number
Bill-to address
Ship-to address
Quantity desired
Part number and description of the desired-item
Your name or signature of authorized-buyer
Phone in order to: 1-800-545-9189 Ext 5029
FAX order to: 1-210-731-5099
Mail order to: Ultrafryer Systems
Order Entry Office
P.O. Box 5369
San Antonio, TX 78201
E-Mail your order to: Ultafryerservice@ultrafryer.com
2. TERMS - Net 30 days for customers on approved accounts. Past due balances will be charged 1% per month
(12% per annum) until full balance is paid.
3. DAMAGES - Ultrafiyer Systems is not responsible for damage occurring in transit. All deliveries must be
inspected for damage to shipping containers prior to departure of the delivering carrier. Any damage must be
notated on the receiving document to facilitate filing of freight claims. Carriers must be notified immediately and
freight inspections must be requested from the carrier. Ultrafryer Systems can and will gladly assist you in prepar-
ing and processing of the necessary claims only if proper notification has been accomplished on the carrier deliv-
ery document. Damaged equipment and or containers must be available for the claims inspector to inspect.
4. RETURNS - Ultrafyer Systems cannot guarantee credit for items returned without proper authorization. All
returns must have prior Ultafryer Systems Customer Service or Warranty department approval. An assigned
number will be issued by the approval authority. Please print the assigned number on all returned packages and
corresponding paperwork. Returned goods are subject to a l5% restocking charge. Ultrafryer Systems is not
responsible for freight charges on returned goods unless authorized by Customer Service and or Warranty per-
sonnel. Ultrafryer Systems does not receive freight collect or C.O.D. shipments.
C. PARTS IDENTIFICATION - Locate the part on the following sketches and note the index number i.e, 3, 6, etc;
then obtain the part number and description for that index number on the page facing the sketches. Use that part
number when ordering a replacement part.
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