Toshiba Satellite P20-25 Series, Maintenance Manual

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2 Troubleshooting Procedures 2.11 Speaker Troubleshooting
2-28 Satellite P20-25 Series Maintenance Manual
To determine if the computer’s built-in speakers are functioning properly, perform the following
procedures. Figure 2-10 outlines the process. First adjust the speaker volume to an appropriate
level. Start with Procedure 1 and continue as instructed.
Procedure 1: Audio source test
Procedure 2: Earphone test
Procedure 3: Connection check
Procedure 4: Replacement check
Procedure 1 Audio source test
Try different audio sources (e.g. an audio CD and digital music file) to determine whether the
fault is in the speaker system or not. If not all sources have sound problem, the problem is in the
source devices. If all have the same problem, continue with Procedure 2.
Procedure 2 Earphone test
Connect a set if earphones or external speakers. If these function correctly, go to Procedure 3. If
they do not function correctly, the system board may be defective or damaged. Replace it with a
new one.
Procedure 3 Connection check
Disassemble the computer following the steps described in Chapter 4, Replacement Procedures
and make sure the speaker cable is firmly connected to the audio board. If the stereo speakers are
still not functioning properly, go to Procedure 4.
Procedure 4 Replacement check
If the stereo speakers don't sound properly, the stereo speakers may be defective or damaged.
Replace them with new ones. If the stereo speakers still do not work properly, try replacing in
turn the audio board and system board.