Toshiba e-STUDIO3511, Service Handbook, Page: 329 / 552

November 2003 © TOSHIBA TEC 5 - 15 e-STUDIO3511/4511 TROUBLESHOOTING
[EB60] Paper remaining on the transport path due to multiple feeding
Open the jam access cover. Is there any paper in front of the registration sensor?
YES Remove the paper.
NO
Is the registration sensor working? (Perform the input check: 03-[FAX]ON/[9]/[E])
NO 1. Check if the connector of the registration sensor is disconnected.
2. Check if the connector CN345 on the LGC board is disconnected.
3. Check if the connector pins are disconnected or the harnesses are open circuited.
4. Check if the conductor pattern on the LGC board is short circuited or open
circuited.
5. Replace the registration sensor.
6. Replace the LGC board.
YES
Check the rollers. Replace them if they are worn out.
When the paper is fed from any of the lower drawer, PFP or LCF:
Open the jam access cover. Is there any paper in front of the upper drawer feed sensor?
YES Remove the paper.
NO
Are the upper/lower drawer feed sensors working?
(Perform the input check: 03-[FAX]ON/[3]/[H], /[3]/[G])
NO 1. Check if the connectors of the upper/lower drawer feed sensors are disconnected.
2. Check if the connector CN345 on the LGC board is disconnected.
3. Check if the connector pins are disconnected or the harnesses are open circuited.
4. Check if the conductor pattern on the LGC board is short circuited or open
circuited.
5. Replace the upper/lower drawer feed sensors.
6. Replace the LGC board.
YES
Check the rollers. Replace them if they are worn out.