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TROUBLESHOOTING
Check Point
• Did you wait for the bell to ring before you picked up the handset?
• Did you replace the handset before you pressed the START key?
When you answer a call on the handset to receive a FAX, do not re-
place the handset until you press the START key.
• Is the modular cord disconnected?
• Is the power plug unplugged from the power outlet?
• Is there a problem at the remote FAX? Check this with the party trying
to send the original.
• Is the copier out of paper?
• Is the original being sent a dirty copy? Check this with the party trying
to send the original.
• Is the trouble due to a problem or operation error at the remote FAX?
Check this with the party trying to send the original.
• Is there enough toner?
• Is the original placed correctly on the remote FAX? Check this with the
party trying to send the original.
• Is the paper cassette size setting correct?
• Is the paper cassette properly inserted?
• Is the specified paper type being use?
Trouble
Originals cannot be sent even
if the MONITOR/PAUSE key
is pressed, “RECEIVE” is dis-
played and the START
key is pressed.
Paper is not output.
The received original is
printed dark and is illegible or
black stripes are printed on
the original.
Paper is output but not printed.
Paper often jams.
RECEPTION TROUBLE
Check the following points if you are having trouble receiving originals.
If you cannot rectify the trouble by checking these points, or trouble not listed below occurs, call service
for assistance.
#06-01_Troubleshooting.p65
9/26/00, 7:22 PM
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Summary of Contents for e-STUDIO35
Page 1: ......
Page 17: ...1 2 3 4 5 6 7 8 9 10 11 12 1 8 DESCRIPTION OF THE DIGITAL COPIER ...
Page 47: ...1 2 3 4 5 6 7 8 9 10 11 12 2 30 SENDING A FAX BASIC ...
Page 73: ...1 2 3 4 5 6 7 8 9 10 11 12 4 8 RECEIVING A FAX ...
Page 117: ...1 2 3 4 5 6 7 8 9 10 11 12 5 44 ENTERING AND SETTING ITEMS ...