94
PROBLEM SOLVING
En
gli
sh
Other problems
If your TV’s problem is not addressed in this Questions and Answers section or the recommended solution has not
worked, do one of the following:
1
Turn off your TV. After 30 seconds, turn it on.
2
Turn off the TV and unplug the power cord. After 1 minute, plug the power cord in and turn on the TV.
3
Perform the
Reset TV
function in the
Installation
menu.
Gen
er
al
Why don’t the networked devices
work?
The LAN cables are not connected properly or at all. Connect all cables
(see page 13).
Make sure your network address is set up correctly (see page 50).
Why doesn’t the wireless network
work?
Check that the AP is powered on.
Why doesn’t the Media Player feature
operate?
Make sure that devices are connected correctly.
Incorrect behaviour may occur with a USB Hub connection.
Check your network setup if using a network media server.
For 58L9363: Why are not 3D images
displayed?
Ensure that there is no object blocking the infrared signals in the
infrared reception part of television and 3D glasses. If the infrared data
communication between the television and 3D glasses is lost for 5
minutes, the power of 3D glasses is turned off.
Why doesn’t the USB HDD work?
Your country/area may not support the USB HDD function.
Why isn't Skype launched?
Check that the recommended video camera (page 62) is connected to
the TV.
Ensure the network cable connection (page 13).
Check the Network setting of TV.
Turn off the TV and unplug the power cord. After 1 minute, plug the
power cord in and turn on the TV.
Why can't the Skype account be
signed in?
If you have no Skype Name, create a Skype Name in
Create an
account
.
If you forgot password, visit www.skype.com and confirm the password.
What do the LEDs on the front of the
television indicate?
Check the table below.
Question
Answer
Remote sensor
Power LED
On = Green
Standby = Red
Light sensor
LED indication
Condition
Green
Power ON
Red
Power OFF
(Standby or Active Standby)
