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Phoenix Pro User Manual

Fig. 8-6

Input the Serial Number and Activation Code, and then tap “Activate” to activate
it.

For details on how to obtain Activation Code, tap the link below to get help.

8.6 Firmware Fix

Use this item to upgrade and fix diagnostic firmware. During fixing, please do not
cut power or switch to other interfaces.

8.7 My Order

This item allows you to check the status of all your orders.

8.8 Subscription Renewal Card

This item is used to check the status of the subscription renewal card.

1. Input the 12-digit subscription renewal card number.

2. Tap “Search” to get the search result.

8.9 Profile

Use this item to view and configure personal information.

Summary of Contents for Phoenix Pro

Page 1: ...Version V1 00 000 Revised date Mar 31 2020 ...

Page 2: ... electromagnetic field y Keep Phoenix Pro far away from magnetic devices because its radiations can damage the screen and erase the data stored on Phoenix Pro y DANGER Do not attempt to replace the internal rechargeable lithium battery Contact the dealer for factory replacement y CAUTION Please use the included battery and charger Risk of explosion if the battery is replaced with an incorrect type...

Page 3: ...t the same time Any distraction may cause an accident y Keep clothing hair hands tools test equipment etc away from all moving or hot engine parts y Before starting the engine put the gear lever in the Neutral position for manual transmission or in the Park for automatic transmission position to avoid injury y To avoid damaging the test equipment or generating false data please make sure the vehic...

Page 4: ...ns near the ECU or sensors Ground yourself when you disassemble PROM otherwise ECU and sensors can be damaged by static electricity y When reconnecting the ECU harness connector be sure it is attached firmly otherwise electronic elements such as ICs inside the ECU can be damaged ...

Page 5: ...ARS 7 2 3 PACKAGE LIST 8 3 PREPARATIONS 10 3 1 CHARGING PHOENIX PRO 10 3 2 USING BATTERY 10 3 3 POWER ON OFF 10 3 3 1 Power on 10 3 3 2 Power off 10 3 4 TIPS ON FINGER OPERATIONS 11 3 5 SCREEN LAYOUT 11 3 6 ADJUST BRIGHTNESS 12 3 7 SET STANDBY TIME 12 3 8 NETWORK SETTING 12 3 8 1 Wired Connection 12 3 8 2 Connect to a Wi Fi network 12 4 INITIAL USE 14 4 1 GETTING STARTED 14 4 2 REGISTER DOWNLOAD D...

Page 6: ...System Scan 39 5 2 3 System Selection 39 5 3 REMOTE DIAGNOSE 47 5 3 1 Interface Layout 48 5 3 2 Add Friends 48 5 3 3 Start Instant Messaging 49 5 3 4 Launch Remote Diagnosis Device To Device 51 5 3 5 Launch Remote Diagnosis Device To PC 54 5 4 HOW TO VIEW DIAGNOSTIC HISTORY 56 5 5 HOW TO FEEDBACK DIAGNOSTIC LOGS 57 6 RESET PROCEDURES 59 6 1 OIL RESET SERVICE 60 6 2 ELECTRONIC PARKING BRAKE RESET 6...

Page 7: ...LIBRATION 65 6 16 EGR ADAPTION 65 7 SOFTWARE UPGRADE 66 7 1 UPDATE DIAGNOSTIC SOFTWARE APP 66 7 2 SET FREQUENTLY USED SOFTWARE 67 7 3 RENEW SUBSCRIPTION 68 8 PERSONAL CENTER MORE 69 8 1 MY REPORT 69 8 2 VCI 71 8 3 VCI MANAGEMENT 71 8 4 IMMOBILIZER PROGRAMMER 72 8 5 ACTIVATE VCI 72 8 6 FIRMWARE FIX 73 8 7 MY ORDER 73 8 8 SUBSCRIPTION RENEWAL CARD 73 8 9 PROFILE 73 8 10 CHANGE PASSWORD 74 8 11 SETTI...

Page 8: ...ER MORE 88 10 1 MAIN MENU 88 10 2 TEST SAMPLE 89 11 BATTERY TESTER MORE 91 11 1 PRODUCT SUMMARY 91 11 2 TEST ENVIRONMENT 92 11 2 1 Test environment 92 11 2 2 Battery status and description 92 11 3 BATTERYBOX STRUCTURE ACCESSORIES 93 11 3 1 Batterybox structure 93 11 3 2 Test accessories 93 11 4 CONNECTIONS OPERATIONS 93 11 4 1 Connection 93 11 4 2 Inside the vehicle test 94 11 4 3 Outside the vehi...

Page 9: ...s 108 12 4 4 Measure 110 12 4 5 File management 111 12 4 6 Expert reference 113 13 IGNITION SCOPE MORE 115 13 1 SECONDARY DISTRIBUTOR IGNITION ANALYSIS 115 13 2 SECONDARY SIMULTANEOUS IGNITION ANALYSIS 117 13 3 SECONDARY DIRECT IGNITION ANALYSIS 119 13 4 WAVEFORM ANALYSIS MODE 120 14 OTHERS 126 14 1 EMAIL 126 14 1 1 Configure an email account 126 14 1 2 Add an email account 126 14 2 SYNCHRONIZATIO...

Page 10: ...rong practicability and high performance price ratio which is a powerful assistant for vehicle repair and maintenance 1 2 Features 1 Diagnose y Intelligent Diagnostics This module allows you to use the VIN information of the currently identified vehicle to access its data including vehicle information historical diagnostic records from the cloud server to perform quick test y Local Diagnostics VIN...

Page 11: ...site 1 3 Technical Specifications A Phoenix Pro Tablet Item Description Operating system Android 5 1 CPU 8 core Processor 2 0GHz Display 12 inch touch screen with a resolution of 1920 x 1200P Memory 2GB Hard disk 64GB Expandable to 128GB via memory card Connectivity y Ethernet Wi Fi 802 11 b g n y USB y Bluetooth Camera 2 0MP front facing camera 8 0MP rear facing camera with AF Sensor Gravity Acce...

Page 12: ...anual 3 Storage Temp 20 70 4 158 B VCI Connector Item Descriptions Working Voltage DC 9V 18V Working Current About 85mh Standby Current About 55mh Working Temp 0 50 32 122 Storage Temp 20 70 4 158 Relative Humidity 20 90 ...

Page 13: ...re are two main components to the Phoenix Pro system y Phoenix Pro tablet the central processor and monitor for the system See Chapter 2 1 Fig 2 1 Phoenix Pro tablet y VCI connector the device for accessing vehicle data See Chapter 2 2 Fig 2 2 VCI connector ...

Page 14: ...nix Pro tablet 2 1 1 Front Rear Views Fig 2 3 Front Rear Views 1 Touch Screen 2 Microphone 3 Front Camera 4 Ambient Light Sensor 5 Camera Flash 6 Speaker 7 Rear Camera 8 Adjustable kickstand Flip out it to any angle and work comfortable ...

Page 15: ...ed power adaptor 4 Reset Switch 5 VOLUME Key To adjust the volume 6 Ethernet port To connect the Crossover cable for wired network 7 Earphone Jack 8 POWER Screen Lock Key In Off mode press it for 3 seconds to turn the handset on In On mode Press it to activate the LCD if the LCD is off Press it to turn off the LCD if the LCD lights up Press it for 3 seconds to turn it off Press it for 8 seconds to...

Page 16: ...d to read the vehicle data and then send it to the handset via Bluetooth communication or USB connection When the 2 communication methods are applied at the same time Phoenix Pro will use the USB communication as the default priority Fig 2 5 VCI Connector 1 OBD 16 diagnostic connector To connect on vehicle s OBD II DLC 2 Mini USB port For connecting it to the tablet via the USB cable 3 Mode Indica...

Page 17: ...lyzing the vehicle data and indicating the test results 1 2 VCI connector For connecting to vehicle s OBD II DLC to access vehicle s live data 1 3 OBD II extension cable For connecting the VCI connector for extension purpose 1 4 OBD I adaptor For connecting the non 16pin connector to the VCI connector 1 5 Cigarette lighter cable Optional To supply power to the non 16pin connector through connectio...

Page 18: ...ser Manual 9 9 Password envelope A piece of paper bearing Product S N and Activation Code which is needed for product registration 1 10 Non 16pin adaptor cable kit Optional For connecting to Non OBD II vehicle DLC 1 ...

Page 19: ...r a period of 5 minutes and then turn it on Please use the included power adaptor to charge your tool No responsibility can be assumed for any damage or loss caused as a result of using power adaptors other than the one supplied While Phoenix Pro has low battery a beep will sound If it is very low Phoenix Pro will be switched off automatically 3 3 Power On Off 3 3 1 Power on Press POWER to turn th...

Page 20: ...d apart pinch together To zoom in manually place two fingers on the screen and then spread them apart To zoom out place two fingers apart on the screen and then pinch them together 3 5 Screen Layout On screen keys and status bar are as follows 1 Tap to visit the official website 2 Tap to capture the current screen and all captured screenshots are stored in the Screenshots folder 3 shows whether th...

Page 21: ...er 1 On the home screen tap Settings Display Sleep 2 Choose the desired sleep time 3 8 Network Setting There are 2 kinds of network connection available on Phoenix Pro 3 8 1 Wired Connection 1 Connect the Ethernet cable to Phoenix Pro directly 2 On the home screen tap Settings Ethernet and slide the switch to On 3 8 2 Connect to a Wi Fi network Phoenix Pro has built in Wi Fi that can be used to ge...

Page 22: ...able wireless LANs 3 Choose the desired Wi Fi access point network y If the network you chose is open you can connect directly y If the selected network is encrypted you have to enter the right security key network password When this tool is in range it will connect to the previously linked network automatically ...

Page 23: ... the operation chart shown in the following figure to start using Phoenix Pro Note If VIN Scan or Intelligent Diagnostics function is performed this step shall not apply 4 2 Register Download Diagnostic Software 4 2 1 User registration On the home screen tap the application icon to run it ...

Page 24: ... window will pop up on the screen Fig 4 2 If you are a new user follow A to proceed If you have registered to be a member go to B to login the system directly In case you forgot password refer to C to reset a new password A If you are a new user tap New Registration to enter registration page See Fig 4 3 ...

Page 25: ... fill in the information in each field Items with must be filled After inputting tap Register a screen similar to the following will appear Fig 4 4 In Fig 4 4 input the Serial Number and Activation Code which can be found in the password envelope ...

Page 26: ... Fig 4 6 To download the diagnostic software tap Yes to enter the download page Tap No to download and install it later On download page tap Update to start downloading To pause downloading tap Stop To resume it tap Continue Once download is complete the system will install the software package automatically Notes y In process of download please make sure the tablet has a strong Wi Fi signal It ma...

Page 27: ...l not be asked to input the account manually C If you forgot the password tap Retrieve password and then follow on screen instructions to set a new password 4 2 2 Job menu It mainly includes the following modules Fig 4 7 Name Description Intelligent Diagnostics This module allows you to obtain vehicle data from the cloud server to perform quick test via reading VIN which provides a perfect solutio...

Page 28: ...m scratch See Chapter 5 4 Feedback To feed back the recent 20 diagnostic logs to us for issue analysis See Chapter 5 5 Software Upgrade To update vehicle diagnostic software and APK If new software is detected a numeric indicator will appear on the logo See Chapter 7 More It includes the following items Personal Center Remote Diagnose Vehicle Coverage Repair Info Product Manual Oscilloscope Sensor...

Page 29: ...quency etc See Chapter 10 Battery Tester To test whether vehicle s battery is good or not See Chapter 11 Videoscope To check unseen or unreachable parts or components Ignition Scope To test and analyze of secondary signals of various ignition systems of the engine See Chapter 13 Camera To open the camera FAQ Summarizes some frequently asked problems and specific troubleshooting solutions when oper...

Page 30: ... Locator navigation buttons Refer to Chapter 3 6 for details 7 VINSCAN button Tap it to scan the Vehicle Identification Number VIN code of your vehicle Camera Scan and Enter VIN are included This function does not apply to the commercial vehicles Note Before using this function the corresponding diagnostic software and Auto search file need to be downloaded on your tool first while downloading the...

Page 31: ...u screen Print Tap to print the current screen To perform printing you need to purchase an extra Wi Fi printer separately and then properly configure the printer following the steps described in Chapter 8 11 3 Exit To exit the diagnostic application 4 3 Diagnosis Methods Phoenix Pro tablet supports 2 communication methods with the VCI connector wireless Bluetooth and USB cable You may choose any o...

Page 32: ...e strongly recommended to perform the vehicle diagnosis via USB cable In this case the USB cable is required to connect the VCI connector and the Phoenix Pro tablet 4 4 Connections 4 4 1 Preparation Normal testing conditions y Turn on the vehicle power supply y The vehicle battery voltage is 9 18volts y The throttle is in a closed position 4 4 2 DLC location The DLC Data Link Connector is typicall...

Page 33: ... vehicle equipped with an OBD II management system supplies both communication and 12V power through a standardized DLC y A vehicle not equipped with an OBD II management system supplies communication through a DLC connection and in some cases supplies 12V power through the cigarette lighter receptacle or a connection to the vehicle battery Follow the steps mentioned below to connect OBD II vehicl...

Page 34: ...D I adaptor from A Cigarette Lighter Cable Connect one end of the cigarette lighter cable to vehicle s cigarette lighter receptacle and the other end to the power jack of OBD I adaptor Fig 4 12 B Battery Clamps Cable Connect one end of the battery clamps cable to vehicle s battery and the other end to the power jack of OBD I adaptor Fig 4 13 4 5 Bluetooth Setting There are two kinds of ways availa...

Page 35: ... Fig 4 14 4 Tap the desired VCI connector to pair and match By default the Bluetooth name of the connector is 98 00 where stands for 8 digits 5 If the Bluetooth pair request pops up on the screen enter the request pin code default code 0000 or 1234 6 Once the VCI is paired with the tablet Paired appears and the VCI will be shown under the paired device tab Note In case no Bluetooth setting is done...

Page 36: ...ion The vehicle information page lists all historical diagnostic records of the vehicle which lets the technician have a total command of the vehicle faults In addition a quick dial to local diagnosis and diagnostic function are also available on this page for reducing the roundabout time and increasing productivity Notes Before using this function please make sure the VCI connector is properly co...

Page 37: ...hen tap Confirm Fig 5 3 If the VCI connector was once used with other devices you need to cancel the pairing of the connector first via either one of the following ways On the Android s home screen tap Settings Bluetooth Choose the desired VCI connector from the Paired list Tap and then tap FORGET to unpair it Tap Personal Center VCI Management Tap Deactivate matching Tap Scan to start searching f...

Page 38: ... found from the remote server database a screen similar to Fig 5 5 displays Fig 5 5 Tap Diagnostic to start a new diagnostic session Tap Maintenance record to view its historical repair record If there are records available it will be listed on the screen in sequence of date If no records exist the screen will show No Record ...

Page 39: ...function selection screen Choose the desired one to start a new diagnostic session B If the handset failed to access the VIN information the screen will display as below Fig 5 7 Tap Diagnostic to run the Local Diagnosis module and start a new diagnostic session Refer to Chapter 5 2 for detailed diagnostic operations Tap Scan VIN a screen similar to the following appears ...

Page 40: ... it manually Note In general vehicle identification numbers are standardized all contain 17 characters VIN characters may be capital letters A through Z and numbers 1 through 0 however the letters I O and Q are never used in order to avoid mistakes of misreading No signs or spaces are allowed in the VIN To turn the flash on tap After scanning the screen automatically displays the result Fig 5 9 If...

Page 41: ...1 VINSCAN enables you to access it more quickly In this case automatic scan OBD VIN and manual input INPUT VIN are available In Fig 5 10 tap VINScan the screen displays as follows Fig 5 11 A Camera Scan In this mode the VCI connector should be plugged into the vehicle s DLC first and then a Bluetooth communication should be established between Phoenix Pro and the vehicle Tap Camera Scan a screen s...

Page 42: ...N of the vehicle tap to choose it from the record list In case the handset failed to recognize it tap to enter it manually To turn the flash on tap Once the test vehicle is successfully identified Phoenix Pro will jump to the function selection page directly Fig 5 13 Tap the desired option to perform the corresponding function Note Before using this function the corresponding diagnostic software a...

Page 43: ...Tap INPUT VIN and a screen similar to Fig 5 14 will appear Fig 5 14 Input the VIN and tap OK the system will automatically identify the vehicle model and directly navigate to the function selection page 2 Tap a corresponding diagnostic software logo and then follow the on screen instruction to access the diagnostic software Take Demo as an example to demonstrate how to diagnose a vehicle 1 Select ...

Page 44: ...ctor Notes No Bluetooth connection is required for DEMO program If a vehicle is tested and no Bluetooth connection is made before diagnosis tap Search Bluetooth a dialog box similar to the following appears Fig 5 16 Tap Scan to start searching for the VCI connector Once it is found tap it to start pairing If the Phoenix Pro handset has paired with the VCI connector it will enter Step 2 directly OK...

Page 45: ...rom vehicle to vehicle It enables you to quickly access all the electronic control units of the vehicle and generate a detailed report about vehicle health Tap Health Report the system start scanning the ECUs and the screen displays as follows Fig 5 18 To stop the system scanning tap Pause ...

Page 46: ...ystems or components that are malfunctioning Never replace a part based only on the DTC definition Retrieving and using DTCs for troubleshooting vehicle operation is only one part of an overall diagnostic strategy Follow testing procedures in vehicle s service manual instructions and flowcharts to confirm the locations of the problem On screen Buttons Clear DTCs Tap to clear the existing diagnosti...

Page 47: ...ch type you saved the report as the report type will be appended as a tag on the upper right corner of the diagnostic report for easier identification Tap to select the report type from the option list and input the required information and then tap OK Fig 5 21 Enter the technician and customer name and then tap OK to confirm and navigate to the report details page ...

Page 48: ...age tap Save to save it All diagnostic reports can be accessed from Personal Center My Reports Health Report 5 2 2 System Scan This option allows you to quickly scan which systems are installed on the vehicle In Fig 5 17 tap System Scan the system start scanning the systems Once the scanning is complete the screen will display the result Fig 5 22 Tap the desired system to advance to the test funct...

Page 49: ...le system on the next page Tap the desired system take ECM for example to jump to the test function page Fig 5 24 Note Different vehicle has different diagnostic menus A Version Information This function is used to read the version information of system mode vehicle VIN software and ECU ...

Page 50: ...rvice manual In Fig 5 24 tap Read Fault Code the screen will display the diagnostic result Fig 5 25 On screen Buttons Freeze Frame When an emission related fault occurs certain vehicle conditions are recorded by the on board computer This information is referred to as freeze frame data Freeze frame data includes a snapshot of critical parameter values at the time the DTC is set Help Tap to view th...

Page 51: ...Yes the system will automatically delete the currently existing trouble code Note After clearing you should retrieve trouble codes once more or turn ignition on and retrieve codes again If there are still some trouble codes in the system please troubleshoot the code using a factory diagnosis guide then clear the code and recheck D Read Data Stream This option lets you view and capture record real ...

Page 52: ...m just check the box before the item name Select All Tap it to select all items of the all pages To select certain data stream item just check the box before the item name Unselect Tap it to deselect all data stream items OK Tap it to confirm and jump to the next step After selecting the desired items tap OK to enter the data stream reading page ...

Page 53: ...he right left to advance return to the next previous page There are 3 types of display modes available for data viewing allowing you to view various types of parameters in the most suitable way 9 Value this is the default mode which displays the parameters in texts and shows in list format 9 Graph displays the parameters in waveform graphs 9 Combine this option is mostly used in graph merge status...

Page 54: ...ystem will alarm Note The real time Live Data vehicle operating information values status that the on board computer supplies to the tool for each sensor actuator switch etc is called Parameter Identification Data PID Graph Tap it to view the waveform Fig 5 30 Combine This option is mostly used in graph merge status for data comparison ...

Page 55: ... data for future playback and analysis The saved file follows the naming rule It begins with vehicle type and then the record starting time To differentiate between files please configure the accurate system time The file is stored in My Report under Personal Center menu Note The saved file follows the naming rule It begins with vehicle type and then the product S N and ends with record starting t...

Page 56: ...n is successfully executed Completed displays F Special Functions In addition to amazing powerful diagnostic function the tool also features various reset functions which varies from vehicle to vehicle In this case just choose the desired special functions to perform For detailed information please refer to Chapter 6 5 3 Remote Diagnose This option aims to help repair shops or technicians launch i...

Page 57: ...he friend list 5 WEB Remote switch Tap to slide the switch to ON the Phoenix Pro keeps online and becomes visible on the web client In this case inform the technician of your product S N and he she will control your Phoenix Pro remotely 5 3 2 Add Friends Tap Contact to enter the contact page By default it appears blank In the search bar input the partner s username and tap Search button next to th...

Page 58: ...st a beep will sound Tap the Message tab Once the partner agreed your request he she will automatically be listed in the Contact tab If a technician sent you a friend request you can tap Agree to confirm and his her name will appear in the friend list Contact Or tap Ignore to ignore this request 5 3 3 Start Instant Messaging Note The I M Instant Messaging function is open to all users who had a di...

Page 59: ...rd to enter the text message and then tap Send to send it Tap to send the voice message Tap to send the emoj Tap to call out more function options Fig 5 37 File Choose diagnostic reports or local files to send Picture Choose screenshots or pictures to send Remote Diagnostic To start a remote diagnostic session For details refer to Chapter 5 3 4 Camera Open camera to take pictures ...

Page 60: ...essful communication with the tablet is required In Fig 5 37 tap Remote Diagnostic a pull down menu including the following options appears Fig 5 38 These options are defined as follows Actions Results Send remote diagnostic reservation Tap it and input the reservation title or scheduled date of the remote diagnosis and then tap Confirm to send Request control remote device Request to control the ...

Page 61: ...o perform a remote control on your tool Notes y Remote diagnosis has the same diagnostic steps as manual diagnosis y In process of remote diagnosis tap the button to send voice message y Once you received the report from the partner tap View Report to view details All diagnostic reports are saved under the Remote Diagnostic Reports tab of My Reports in Personal Center ...

Page 62: ...Phoenix Pro User Manual 53 Cancel To cancel this operation ...

Page 63: ...nosis Device To PC Except that the remote diagnosis can be done between different diagnostic tools that come loaded with the module user also can ask for remote control from PC client technician Fig 5 39 Tap the Remote tab the screen displays as follows ...

Page 64: ...ce to ON so that the partner can find and connect to this device while using the PC 2 Notify the partner of the PC client website http remote x431 com cn When the partner accesses the link the PC displays as below Note Before processing remote diagnosis please make sure the VCI is properly connected to the vehicle Fig 5 41 ...

Page 65: ...owing things 1 You are not suggested to execute any actions 2 The partner is not allowed to save any diagnostic reports or records on your handset The operations in remote diagnosis are same as those in local diagnosis Once the session is complete a remote diagnostic report will be automatically generated 5 4 How to view diagnostic history Generally once a vehicle diagnosis is performed the tablet...

Page 66: ...ain diagnostic history select it and then tap Delete To delete all historical records tap Select All and then tap Delete Tap Quick access to directly navigate to the function selection page of last diagnostic operation Choose the desired option to proceed 5 5 How to feedback diagnostic logs This item allows you to feedback your diagnostic problems to us for analysis and troubleshooting Tap Feedbac...

Page 67: ...oose the failure type and fill in the detailed failure description in the blank text box and telephone or email address After inputting tap Submit Result to send it to us B Tap History the diagnostic logs marked with different color indicate the process status of the diagnostic feedback C Tap Offline list to enter the diagnostic feedback offline list page ...

Page 68: ...y access the special functions Fig 6 1 The most commonly performed service functions contain y Oil Reset Service y Electronic Parking Brake Reset y Steering Angle Calibration y ABS Bleeding y TPMS Tire Pressure Monitor System Reset y Gear Learning y IMMO Service y Injector Coding y Battery Maintenance System y Diesel Particulate Filter DPF Regeneration y Electronic Throttle Position Reset y Gearbo...

Page 69: ...e system will guide you through the complete performance for various service operations Figure 6 2 6 1 Oil Reset Service This function allows you to perform reset for the engine oil life system which calculates an optimal oil life change interval depending on the vehicle driving conditions and climate This function can be performed in the following cases 1 If the service lamp is on you must provid...

Page 70: ...ht steering After replacing the steering angle position sensor replacing steering mechanical parts such as steering gearbox steering column end tie rod steering knuckle performing four wheel alignment or recovering car body you must reset the steering angle 6 4 ABS Bleeding This function allows you to perform various bi directional tests to check the operating conditions of Anti lock Braking Syste...

Page 71: ...rned is present tooth learning must be performed 6 7 IMMO Service An immobilizer is an anti theft mechanism that prevents a vehicle s engine from starting unless the correct ignition key or other device is present Most new vehicles have an immobilizer as standard equipment An important advantage of this system is that it doesn t require the car owner to activate it since it operates automatically ...

Page 72: ...y Maintenance System Reset This function enables you to perform a resetting operation on the monitoring unit of vehicle battery in which the original low battery fault information will be cleared and battery matching will be done Battery matching must be performed in the following cases a Main battery is replaced Battery matching must be performed to clear original low battery information and prev...

Page 73: ...rol the actions of regulating throttle or idle engine to adjust the amount of air intake 6 12 Gearbox Matching 1 This function can complete the gearbox self learning to improve gear shifting quality 2 When the gearbox is disassembled or repaired after some of the car battery is powered off it will lead to shift delay or impact problem In this case this function needs to be done so that the gearbox...

Page 74: ...height of the body 2 When replacing the body height sensor in the air suspension system or control module or when the vehicle level is incorrect you need to perform this function to adjust the body height sensor for level calibration 6 16 EGR Adaption This function is used to learn the EGR Exhaust Gas Recirculation valve after it is cleaned or replaced ...

Page 75: ...ter 7 1 Update Diagnostic Software APP Tap Software Upgrade on the Job menu to enter the update center Fig 7 1 By default all diagnostic software is selected To deselect certain software tap Unselect and then check the box next to vehicle model Tap Update to start downloading It may take several minutes to finish it please be patient to wait To pause downloading tap Stop To resume it tap Continue ...

Page 76: ...e you can use the Common Software option to create a frequently used software list Fig 7 2 Tap Common software and tap a pop up window appears Fig 7 3 Select the checkbox before the software name and tap SAVE the software will be displayed in the Common software list Next time you want to update it just go to Common Software ...

Page 77: ...n this case please use the Subscription Renewal Card need to buy it from the local dealer where you purchased the Phoenix Pro to finish the renewal subscription 1 Tap Renewal to navigate to the renewal type selection screen 2 Select Subscription Renewal Card 3 Input the 24 digit password of Subscription Renewal Card and then tap Submit to finish the renewal 4 Go to the update center to update the ...

Page 78: ...ouble Code page the files will be listed under Health Reports tab Fig 8 1 To select certain report check the box before the report To select all reports tap Select All To deselect all tap Unselect To share the report with others select the desired one and then tap Share Select the desired report and then tap Delete to delete it To change the filename of report tap Rename If user records the runnin...

Page 79: ...Phoenix Pro User Manual 70 Fig 8 2 Tap the desired one to enter Fig 8 3 Select the desired data stream items and tap Confirm to jump to the playback ...

Page 80: ...eam items frame by frame Once it is in frame playback mode this button changes into Auto Playback Remote Diagnostic Report lists all diagnostic reports generated in process of remote diagnosis 8 2 VCI This option allows you to manage all your activated VCI connectors If several VCI connectors are activated on this tool a list of VCIs will be displayed on the screen Once you choose the VCI that bel...

Page 81: ...read and write the data in a quick and reliable manner It only applies to the vehicle with 12V battery voltage and OBD II diagnostic socket Please bind X PROG to TOPDON specific diagnostic tool before using to ensure they can work together CAUTION There are only three chances available for you to bind unbind the X PROG to from the scanner Pay extreme caution to do such operations Before binding co...

Page 82: ...de and fix diagnostic firmware During fixing please do not cut power or switch to other interfaces 8 7 My Order This item allows you to check the status of all your orders 8 8 Subscription Renewal Card This item is used to check the status of the subscription renewal card 1 Input the 12 digit subscription renewal card number 2 Tap Search to get the search result 8 9 Profile Use this item to view a...

Page 83: ... you to make some application settings and view software version information etc 8 11 1 Units It is designed to configure the measurement unit Metric System and English System are available 8 11 2 Shop Information This option lets you define your print information It mainly includes Workshop Address Telephone Fax and License Plate Fig 8 8 After inputting tap Save Once you saved the print informati...

Page 84: ...y while performing printing operations Follow the steps below to connect the printer 1 Tap Printer Set Fig 8 9 A If it is the first time you have operated this printer please proceed the following 2 For initial use you are suggested to reset the printer Press and hold MODE FEED for 8 seconds the following resetting command will be printed out at default 1 ok at reboot 1 rebooting 1 Tap Reset to co...

Page 85: ... required and then tap Confirm 4 Once the Wi Fi network of the printer is connected and the printer is found tap Printing test to test the printing Now you can use the Wi Fi printer to print If the printer is not found please reset the printer to default factory settings refer to Step 2 for details and check whether the current device and the printer are on the same LAN B If you have configured th...

Page 86: ...Tap Clear Cache a pop up window will appear on the screen Tap OK to clear cache and the system will restart the App 8 11 5 About The software version information and disclaimer are included 8 11 6 Login Log Out To logout the current user ID tap Log Out To login the system again tap Login ...

Page 87: ...gine RPM air flow throttle opening etc into the electronic signal for the vehicle computer who can optimize the engine running status per the above mentioned parameters to keep the engine working in a prime status Meanwhile it integrates the functions of automobile multimeter For detailed operations on multimeter please refer to Chapter 10 which enables users to perform voltage resistance and freq...

Page 88: ...e 0 40Mohm Frequency test Testing range 0 25KHz Input impedance 1000Gohm Input voltage 1 12V 9 2 Structure Accessories 9 2 1 Sensorbox structure Fig 9 1 Structural diagram of Sensorbox Table 9 1 shows the ports and indicators for Phoenix Pro sensorbox No Name Description 1 Data receiving indicator Indicator green for receiving data from main unit ...

Page 89: ...7 VΩHz Testing terminal of multimeter 9 2 2 Sensorbox accessories The sensorbox accessories include sensor test cable probe etc See Table 9 2 As the product configuration can be different the accessories included with the product may differ from the accessories listed on this manual Please see the packing list attached to the product for the detailed accessories Table 9 2 Accessory checklist No Na...

Page 90: ... trouble code indicates the fault is in water temperature sensor itself But we need to confirm whether the fault results from water temperature sensor or the connections between ECU and sensors or ECU itself In this case we can make full use of simulation test to input the signal of simulating water temperature sensor instead of water temperature sensor to the microcomputer If the engine works bet...

Page 91: ...tting the desired voltage based on the working characteristics of sensor tap the button then the Phoenix Pro will begin to output the simulation voltages Please note the red probe is the output terminal of simulation voltage 2 Fixed frequency simulation This option enables you to simulate the square wave signal of pulse frequency of 0 1 15 kHz amplitude range of 5V 5V and duty cycle 10 90 In Fig 9...

Page 92: ... provides some common sensor waveforms which have been predefined to facilitate users to simulate sensor signals As long as you call out the predefined waveform then tap to start simulating output of corresponding sensor waveform and no more parameter settings of simulation waveform are required In Fig 9 3 tap Predefined waveform simulation to enter the screen shown as Fig 9 4 ...

Page 93: ...sor types are explained as below ECT Coolant Temperature Sensor EVP EGR Valve Position Sensor HO2S Heated Oxygen Sensor IAT Intake Air Temperature Sensor MAF Mass Air Flow Sensor MAP Manifold Absolute Pressure Sensor TP Throttle Position Sensor VAF Volume Air Flow Sensor VSS Vehicle Speed Sensor For example tap ECT Warm NTC Thermistor in Fig 9 5 the right screen will display the waveform of the se...

Page 94: ...s to simulate special waveform or fault wave Users only draw the shape of waveform which needs to be simulated in central drawing area and then configure some parameters on the top namely high level low level and cycle of waveform then tap the tablet will output a waveform as desired Warning Just draw a complete periodic waveform when it is output the system will regard the waveform in the drawing...

Page 95: ...operation 9 3 3 Precautions on checking vehicle sensor y Hold the connector when plugging or unplugging it Do not pull the cable for unplugging y At first check the fuse fusible line and terminals Then check others after eliminating these faults y When measuring voltage the ignition switch should be on and the battery voltage should not be less than 11V y When measuring voltage please shake the le...

Page 96: ...nals the two leads to be measured when measuring the voltage between the two terminals or the two leads y Contact the red test probe to the terminal the cable to be measured and the black probe to the ground when measuring voltage of one terminal one cable y When checking the continuity of the terminals contacts and leads the method for measuring their resistances can be used y Check the faults in...

Page 97: ...s for details tap the Phoenix Pro application and then tap More Multimeter to display the test menu Fig 10 1 Tap the desired test to perform related test The operation method on Resistance Test and Frequency Test is identical to that of Voltage Test Here take Voltage test as an example for demonstration Tap Voltage Test a screen similar to Fig 10 2 appears ...

Page 98: ...en the wire terminal and the case of knock sensor with Resistance test function it shall be disconnected and if it is 0Ω conductive which means the knock sensor shall be replaced For the magnetostriction knock sensor it can also test the resistance by the Resistance measurement function the resistance shall be compliant with the specified value see specific service manual for the detailed data oth...

Page 99: ... the engine place the sensor into a breaker with water and heat the water then use the Resistance measurement to test the Resistance between two terminals of coolant temperature sensor at different water temperature Compared the measured value with the standard value if the Resistance is not compliant with the standard then the coolant temperature sensor shall be replaced 2 Output signal voltage t...

Page 100: ...S SAE and GB etc It is specifically designed to help car owner repair workshop battery factory use battery test instrument properly and determine whether the battery is normal or not Battery test aims to check starting plumbic acid storage batteries for vehicles ship boats and aviations etc It can test all kinds of batteries complying with CCA DIN JIS EN GB and SA standards For detailed test stand...

Page 101: ...ery status and description There are mainly 5 states as follows No States Descriptions 1 Good battery Indicates battery is normal 2 Replace battery Indicates that battery is aged or becomes rejected or battery life cycle approaches to be exhausted In this case battery voltage appears to be normal but battery itself is not well i e battery polarity board has been completely vulcanized or aged Pleas...

Page 102: ...SB terminal Connect to the Phoenix Pro tablet with a B shaped USB cable 11 3 2 Test accessories Fig 11 2 Kelvin clip Fig 11 3 A B cable 11 4 Connections Operations 11 4 1 Connection Connect one end of the A B cable to the B type USB terminal of the batterybox and then connect the other end to the USB port of Phoenix Pro tablet This connection applies to outside the vehicle test and inside the vehi...

Page 103: ...this mode 1 Battery test Enter battery test main menu and select a desired test environment as shown in Fig 11 4 Fig 11 4 Note The sequences of inside the vehicle and outside the vehicle test are almost the same but under inside the vehicle condition all loads in vehicles must be powered off for getting an exact test value 1 Firstly the system detects whether floating electricity exists or not bef...

Page 104: ...ng will appear on the screen 5 Follow the on screen instructions to turn off the headlamp and tap OK the system will continue the testing Tap it will enter testing standard selection screen Fig 11 5 6 Select a testing standard except for JIS and tap a screen similar to Fig 11 6 will appear Users can adjust capacity size by tapping on or or by dragging the slider on the bar Fig 11 6 ...

Page 105: ...tarting system test Tap to test it again Tap it to reset the test 2 Charging system and starting system test While performing this test the battery s charging voltage value and starting voltage can be obtained in case of engine starting and accelerating Based on the data the system will judge whether battery s charging and actuation status is normal or not Tap in Fig 11 7 a dialog box will pop up ...

Page 106: ...s On Battery Test For the purpose of getting accurate test results unless otherwise special required all loads need to be power off such as headlamp engine etc before testing battery The operating time required for charging system and actuation system test varies from person to person If the engine does not start or accelerate within 30 seconds the system will prompt you receiving timeout and retu...

Page 107: ...d It has no influence on test result in the event that engine s output voltage or engine revolution is not very stable No matter whether the vehicle is accelerated or not the output voltage only differs within 0 2V While doing inside the vehicle test Kelvin clip is always found to be in poor contact To remain it in good contact please shake it several times before testing Take down the battery con...

Page 108: ...an be recalled to observe for the fast signal having great convenience to failure analysis Either high speed signal e g Injection nozzle intermittent fault signal or the slow speed signal e g the throttle position change and the oxygen sensor signal can be observed through automotive oscilloscope in an appropriate waveform The electronic signal can be compared and judged via measuring five paramet...

Page 109: ... 1 Fixed signal generator Generate a square signal with fixed 1K frequency 2 CH1 Channel 1 3 CH2 Channel 2 4 CH3 Channel 3 5 CH4 Channel 4 6 External trigger External trigger signal 7 B shaped USB interface Connect main unit via USB cable as separated individual USB devices 8 Power interface Connect to power supply via the power adapter 9 Communication It blinks in process of data communication ...

Page 110: ...cilloscope etc See Table 12 2 As the product configuration can be different the accessories included with the product may differ from the accessories listed on this manual Please see the packing list attached to the product for the detailed accessories Table 12 2 Accessory checklist No Name Picture 1 Secondary ignition pickup for 4 channel oscilloscope 2 Crocodile clips for 4 channel oscilloscope ...

Page 111: ...pebox into external trigger channel GND and the other end should be grounded 3 Connect one end of probe cable to the CH1 CH2 CH3 or CH4 on the Scopebox and the other end to related signal terminal Warning Please use the specific capacitance probe when diagnosing the ignition high voltage line Never connect the Scopebox to the ignition secondary circuit directly 12 3 2 Initial interface introductio...

Page 112: ...sors File Provides save snapshot snapshot manager waveform record and waveform replay View Calibration and display settings are available Measure Includes signal source measurement horizontal measurement vertical measurement and clear measurement Settings Shows hides the parameter settings area including horizontal settings vertical settings and trigger settings Start Stop Starts stops collecting ...

Page 113: ...e some settings directly by tapping or next to options Fig 12 4 Options descriptions Menu Comments Settings Time DIV Horizontal scale If the waveform acquisition is stopped using the button the Time DIV selector expands or compresses the waveform Y T format The conventional oscilloscope display format It shows the voltage of a waveform record on the vertical axis as it varies over time on the hori...

Page 114: ...ts a trigger the Scopebox continues to acquire enough data so that it can draw the waveform to the right of the trigger point User can make some settings directly by tapping or next to options Fig 12 5 Options descriptions Menu Comments Settings Channel To select the channel source Volts DIV It is defined as Volts Division and mainly used to change the resolution Coupling Trigger coupling determin...

Page 115: ...hat when certain waveform meets the conditions that are predefined according to the requirements the Scopebox acquires the waveform and its adjacent section and then presents it on the screen Fig 12 6 1 If Edge trigger is selected An edge trigger determines whether the Scopebox finds the trigger point on the rising or the falling edge of a signal Menu Comments Settings Sweep The sweep mode determi...

Page 116: ...ect which channel as trigger signal Slope Trigger on rising edge Trigger on falling edge High Freq Rejection Reject high frequency signals when selected 2 If Pulse Width trigger is selected Pulse trigger occurs according to the width of pulse The abnormal signals can be detected through setting up the pulse width condition Menu Comments Settings Sweep The sweep mode determines how the Scopebox beh...

Page 117: ...e Width Set required pulse width High Freq Rejection Reject high frequency signals when selected 12 4 2 Auto The Scopebox has an Auto feature that sets up the Scopebox automatically to display the input signal in a best fit Tap the Scopebox may change the current settings to display the signal It automatically adjusts the vertical and horizontal scaling as well as the trigger coupling position slo...

Page 118: ...eted Note In process of calibration make sure CH1 CH2 CH3 CH4 has no signal input Moreover calibration may take several minutes and please be patient to wait 2 REF settings Reference waveforms are saved waveforms to be selected for display The reference function will be available after saving the selected waveform to non volatile memory Tap and then REF to enter the REF setting screen Fig 12 8 Tap...

Page 119: ...re 1 Channel source Tap and then Source a screen similar to Fig 12 10 will appear Fig 12 10 2 Horizontal Vertical measure Horizontal Measure Vertical Measure are used to measure voltage parameter and time parameter respectively Drag A line upwards or downwards to control voltage Move A line left or right to fine tune timebase A line is a solid line and B line is a dotted line Tap and then Horizont...

Page 120: ...ap and then Save Snapshot to store the current screen 2 Snapshot manager While viewing sampling data tap and then Snapshot Manager to enter View delete and edit operations are supported 3 Record waveform This function is used to record input waveforms that are acquired by the Scopebox at a specific period and save it as waveform file which can be recalled in future It can be performed only when th...

Page 121: ...wn on the screen 4 Load waveform for playback The Import function enables you to import the stored waveform file for playback and review During replaying the Scopebox stops collecting data automatically Tap then select Waveform replay from the pop up menu to enter Fig 12 13 Select the file first and then tap to open the waveform file Tap to starting the playback and tap to stop it ...

Page 122: ...default it appears blank As a matter of fact Expert reference database is generated by doing the following 2 Open and edit a snapshot 3 Select Joint the expert database refer to the following illustration and then tap to save the waveform being displayed on the screen as REF Fig 12 15 Tap and then Expert Reference to enter the following operation can be ...

Page 123: ... Pro User Manual 114 done To load and recall the selected file To delete the selected file To edit the selected file 2 Base Reference Preset waveforms of some sensors are available for your reference Fig 12 16 ...

Page 124: ...n system can send out ignition signal to specified cylinder in specified time each cylinder has its independent ignition coil 3 Simultaneous ignition system two cylinders share one ignition coil when two cylinder pistons reach top dead center at the same time one is compression another is the exhaust two spark plugs will be ignited at the same time at this time the ignition for the former cylinder...

Page 125: ...gnition sequence is 1 4 5 2 3 6 If the cylinder numbers on the right side from the front to the back are as follows 2 4 6 and cylinder numbers on the left side from the front to the back are as follows 1 3 5 then the ignition sequence is 1 6 5 4 3 2 Figure 13 1 below shows the normal ignition waveform of distributor ignition system the upper one is the secondary waveform and the lower one is the p...

Page 126: ...hows the damped oscillation generated by remaining magnetic field energy after the spark Section c shows the make contact magneting period of primary coil Seen from the waveform the amplitudes of breaker contact closed angle break angle and breakdown voltage and spark voltage are very clear besides the spark delay period and two oscillations can also be tested For the ignition system without fault...

Page 127: ...the valid and invalid ignition waveforms Under the working status of valid ignition the breakdown voltage and spark voltage are higher because the cylinder is filled with fresh combustible mixture gas which has a lower ionization level and vice versa Fig 13 3 ...

Page 128: ...her end into cylinder to joint with spark plug Then plug the BNC end of secondary ignition pickup into CH1 CH2 CH3 CH4 channel of Scopebox then connect the high voltage clip to high voltage line and crocodile clips to ground Connections are shown in Fig 13 4 Fig 13 4 Fig 13 5 shows the normal secondary the upper one and the lower one primary ignition waveform of direct ignition system Beause the o...

Page 129: ...ition system e Find the spark plug that causes misfire of the cylinder from combustion line This test can provide very meaningful information about the combustion quality for each cylinder If necessary this test can also be performed during driving Since the secondary ignition waveform is significantly affected by different engines fuel systems and ignition conditions it is useful for detecting th...

Page 130: ...high voltage line of spark plug has electrical leakage etc Spark or combustion voltage Observe the consistence of spark or combustion voltage as it represents the consistence of spark plug and the air fuel ratio of each cylinder In case that the mixing ratio is too lean the combustion voltage will be lower than normal value Combustion line Observe the spark or the combustion line which shall be cl...

Page 131: ...ct break point which is obviously caused by the serious erosion on contact break point It can be verified via burnishing the contact or changing the circuit breaker Fig 13 6 For the primary voltage waveform shown on Fig 13 7 the damped attenuation cycles obviously reduced on the spark period the amplitude became lower which is evidently caused by capacitor leakage Fig 13 7 The waveform on Fig 13 8...

Page 132: ...11 shows the fault of low voltage waveform in electronic ignition system The voltage does not rise during magnetizing which indicates that the effect of limitation of the circuit failed and no components on distributorless ignition system can be adjusted When this waveform is abnormal you can only replace the ignition coils igniter ignition signal generator and cam position sensor etc one by one t...

Page 133: ...engine thermal state of the ignition coil etc which is more complicated The following lists a large number of measured secondary faulty waveform for reference Since various factors lead to the failures Fig 13 12 just shows the major possible factors for the failures ...

Page 134: ...Phoenix Pro User Manual 125 Fig 13 12 ...

Page 135: ...lected please consult your email service provider for detailed parameter setting 4 Follow the on screen instructions to proceed until the system prompts you that the account setup has been finished 14 1 2 Add an email account 1 Tap Settings Accounts 2 Tap Add account 3 Choose the desired account type 14 2 Synchronization You can transfer media files and APK between the PC and the tablet 14 2 1 Con...

Page 136: ...owing steps 1 Tap Settings Security and set the Unknown sources to ON which allows you to install apps from unknown sources 2 A dialog box appears on the screen tap OK to confirm 3 Set the tool as Connected as a media device and copy the APK file from the PC to the tool ...

Page 137: ...make model and VIN number to us using Feedback feature 3 Failed to enter into vehicle ECU system Please confirm 1 Whether the vehicle is equipped with this system 2 Whether the VCI dongle is correctly connected 3 Whether ignition switch is ON 4 If all checks are normal send vehicle year make model and VIN number to us using Feedback feature 4 How to reset Phoenix Pro Resetting may cause data loss ...

Page 138: ... switch to the corresponding one 6 How to update the APK and diagnostic software 1 Tap the application icon on the home screen to run it 2 Tap Software Upgrade 3 Tap Select all if all the software needs to be downloaded To cancel the selection of certain software just click the check box before it Tap Update on the bottom of the screen to start the download During the upgrade please make sure the ...

Page 139: ...I 98 00 where stands for 8 digits to start pairing Input the Bluetooth request code default value 0000 or 1234 if necessary Once the pairing is properly done the system will display it as a paired device 9 How to retrieve the login password Please follow below steps to proceed in case you forgot the login password 1 Tap the application icon on the home screen to run it 2 Tap Login button on the up...

Page 140: ... representative of TOPDON has any authority to bind TOPDON to any affirmation representation or warranty concerning TOPDON automotive meters except as stated herein Disclaimer The above warranty is in lieu of any other warranty expressed or implied including any warranty of merchantability or fitness for a particular purpose Customer Service Any question during the operation please call 86 755 235...

Page 141: ...e actual object may differ a little from the descriptions in the manual in physical appearance color and configuration We have tried our best to make the descriptions and illustrations in the manual as accurate as possible and defects are inevitable if you have any question please contact local dealer or after sale service center ...

Page 142: ...Phoenix Pro User Manual ...

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