ALADDIN
- User manual
Rev. 19 EN of 10/07/2019
32
Type the user password as configured to access the operations and data of the device.
If the password is forgotten or access problems are encountered please contact assistance.
It is possible to get remote support by pressing on the button “Remote Assistance” if the device is connected
to internet. Refer to section 13.6.2 for further details on TeamViewer remote support.
11.1.1 User Logout
It is possible, at any time, to lock the device operations by accessing the main views of the applications and
pressing on the lock button.
The login screen will be prompted again.
11.1.2 Auto LogOFF/ Screen Saver
The device locks automatically if no user actions occurs for a configurable amount of time. The Aladdin
screen saver is then shown.
To unlock the touch the device screen. If the login password is configured and enabled the user login
password is requested.
To configure the screen saver timeout or enable/disable it refer to section 13.7.2.
11.1.3 Technician Support staff Login
Technical staff can log into the device and on-board application without knowing the user password. The
authorized technical staff knows the technician password which allows to do service on the device having
data protection features applied according to privacy options of section 13.7.
To let the technical staff log in properly press on the lock button before.
Summary of Contents for ALADDIN HW3.0
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