Timewave DSP-D300, Manual

Page: 100 / 112

Appendix: Troubleshooting
•
When connecting the Control300, there is no data.
o
Reset the DSP-D300.
o
Make sure the USB Cable is plugged in.
o
Exit and restart the program.
o
Adjust the Input Threshold. See page 29.
•
After booting, the boot information from the Ethernet module does not appear.
o
Wait 2 minutes.
o
Reset the DSP-D300.
•
The D300 will not connect to the Ethernet.
o
Check the Link light to make sure that there is a link.
o
Reset the DSP-D300, watch the output from the Ethernet module. If it
says Offline, then there is not connection detected. Recheck the link
connection.
•
The Control300 software will not setup the Ethernet from the GUI.
o
Reset the DSP-D300.
o
If using version 2 of Control300, try version 3. It is downloadable
from
http://www.timewave.com/support/DSP-D300
o
Use the manual command line method for setting the Ethernet.
•
The Audio data will not decode.
o
Check the input level.
o
Check the output level. It should be 1 Volt at 0 dB gain (Input Threshold).
Make sure the outputs are not attenuated while testing.
o
Check to make sure the correct DSP filter is loaded. See page 35.
•
When trying to update firmware, the program will not upload.
o
Exit the Control300 program.
o
If there weren’t any errors reported, it just didn’t work, reset the DSP-
D300. Otherwise DO NOT RESET the D300!
o
Remove and reinsert the USB cable.
o
Restart the Control300 program.
o
Update the Control300 program to the newest version.
•
After updating firmware, the program will not execute (no LEDs and./or cannot
connect to the USB port)..
o
Exit the Control300 program.
o
Reset the DSP-D300. Unplug and replug the power cable.