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Thermo Scientific Orion 2120XP Calcium Hardness Analyzer User Guide
Service and Repair
Extended Warranty
The Thermo Scientific Orion 2120XP calcium analyzer provides
measurements through a combination of our premium electrode
technology and user friendly scrolling marquee to set a new industry
standard for reliability. Similarly, Thermo Fisher Scientific now offers
multiple levels of service programs to meet your needs beyond the One-
Year Product Warranty period.
A cost effective way to blend your in-house expertise with our service
and support experts, to get the support you need at a specified annual
contracted price. This warranty plan must be purchased within ninety days
of the initial product purchase date.
• Extends the features of the standard One-Year Product Warranty for a
second or third year.
• Provides access to the manufacturer’s technical experts at Thermo
Scientific Orion Support Call Center, 1-800-225-1480, Monday
through Friday, 8:00 AM to 5:00 PM EST.
• After telephone consultation, we will send you required parts for
installation by your on-site technician.
With in-house resources at a premium, many organizations require
immediate access to manufacturer expertise. Purchase a service kit within
ninety days of the initial product purchase date to eliminate the costly
effects of down time.
• Provides a contracted, cost-effective means to enhance level of support
offered during the product warranty period.
• Provides priority access to the manufacturer’s technical experts at
Thermo Scientific Orion Support Call Center.
• Provides a service kit to expedite on-site repairs in conjunction with
telephone consultation with Thermo Scientific Orion product experts.
The service kit includes:
• Power supply
• Front panel display
• Air pump
• Electrode cables
Service Kit to Expand
Standard Warranty