Troubleshooting
VI-16
Thermo Scientific Orion 2120XP Calcium Hardness Analyzer User Guide
Displayed
Event Code
Description
Cause
Troubleshooting
System Error Codes - Red LED
E001
HARDWARE FAULT
System error
Contact Technical Support 1-800-225-1480
E002
HARDWARE FAULT
System error
Contact Technical Support 1-800-225-1480
E018
HARDWARE FAULT
System error
Contact Technical Support 1-800-225-1480
E019
HARDWARE FAULT
System error
Contact Technical Support 1-800-225-1480
E020
HARDWARE FAULT
System error
Contact Technical Support 1-800-225-1480
E024
HARDWARE FAULT
System error
Contact Technical Support 1-800-225-1480
E026
HARDWARE FAULT
System error
Contact Technical Support 1-800-225-1480
E027
HARDWARE FAULT
System error
Contact Technical Support 1-800-225-1480
E029
HARDWARE FAULT
System error
Contact Technical Support 1-800-225-1480
E030
HARDWARE FAULT
System error
Contact Technical Support 1-800-225-1480
E038
HARDWARE FAULT
System error
Contact Technical Support 1-800-225-1480
E103
CH1 MEAS OVER RANGE Measurement is over range on channel 1,
the display should also be flashing ‘9999’
Check if electrode is not connected, electrode cables are faulty or
electrode junction is fouled
E104
CH2 MEAS OVER RANGE Measurement is over range on channel 2,
the display should also be flashing ‘9999’
Check if electrode is not connected, electrode cables are faulty or
electrode junction is fouled
E109
CH1 BAD SLOPE
Last calibration produced a bad slope
on channel 1. Slope is less than 20
mV/decade or more than 34 mV/decade
or the calibration standards may have
been interchanged.
Recalibrate the analyzer using fresh standards. Recalibrate using
the correct sequence of standards.
E110
CH2 BAD SLOPE
Last calibration produced a bad slope
on channel 2. Slope is less than 20
mV/decade or more than 34 mV/decade
or the calibration standards may have
been interchanged.
Recalibrate the analyzer using fresh standards. Recalibrate using
the correct sequence of standards.
E113
CH1 CAL OVERDUE
Calibration is overdue on channel 1
by more than 50% of the user specified
time interval
Recalibrate the analyzer
E113
CH2 CAL OVERDUE
Calibration is overdue on channel 2
by more than 50% of the user specified
time interval
Recalibrate the analyzer
E121
CH1 TEMP BROKEN
Temperature sensor on channel 1 broken
or out of range
Check ATC cable connections and probe for damage. Replace
if needed.
E122
CH2 TEMP BROKEN
Temperature sensor on channel 2 broken
or out of range
Check ATC cable connections and probe for damage. Replace
if needed.
E125
CH1 BAD OFFSET
Last calibration produced a bad Eo offset
on channel 1
Recalibrate the analyzer using fresh standards. Check electrode
connections. Replace electrode, if needed.
E126
CH2 BAD OFFSET
Last calibration produced a bad Eo offset
on channel 2
Recalibrate the analyzer using fresh standards. Check electrode
connections. Replace electrode, if needed.