VII-3
Customer Service
Thermo Scientific Orion 2120XP Calcium Hardness Analyzer User Guide
For products not listed in this warranty statement, please visit our website
at www.thermo.com/processwater.
For updated contact information, visit www.thermo.com/contactwater.
Thermo Fisher Scientific Inc.
166 Cummings Center
Beverly, MA 01915
Toll Free: 800-225-1480
Tel: 978-232-6000
Dom. Fax: 978-232-6015
Int’l Fax: 978-232-6031
The minimum order requirement is $100 for Thermo Scientific Orion
process products. An order is considered to be a purchase order for
products to be shipped to a single location. International minimum order
requirements may vary. Contact your international coordinator for details.
For customers in the U.S., rush orders received before 12 pm Eastern Time
will be shipped the same day. Rush orders received after 12 noon Eastern
Time will be shipped the next business day.
For customers and dealers in Canada, rush orders will be shipped within
2 business days. For customers and dealers outside the U.S. and Canada,
contact your international coordinator for rush order scheduling. All rush
orders carry a $50 incremental charge per order. FOB: Beverly. Freight
charges are prepaid and added or freight collect. All rush order processing is
subject to stock availability.
Permission to return Thermo Scientific Orion products must be obtained
prior to return. Contact us within 30 days of receipt of goods for a return
authorization number.
Terms and Conditions
Minimum Order
Rush Orders
Returning Goods
Contact Information