MAX/Wall
®
Technical Wall System
15
2.3 Unloading
Shipping rates provide for delivery to a dock, pier,
platform, or area adjacent to the tailgate of the truck.
The driver is to unload the vehicle unless the items
are too large or too heavy for one person to handle.
If so, the receiver is to provide the additional help.
(All Fisher Hamilton loads require help by the
installer). In the event a driver attempts to evade
unloading, request the help. Usually, this will get you
the help you are entitled to.
2.4 Phone Calls
The bill of lading instructs the driver to call you 24
hours before delivery. All calls should be prepaid -
not collect. If you receive a collect call, refuse it and
advise the operator to inform the driver to read the
bill of lading. (Fisher Hamilton is to be billed for these
calls on all shipments).
2.5 Delivery Schedule
The carrier is required only to perform reasonable
delivery. Early arrivals at the job site do not have to
be unloaded until the scheduled date unless the
installer is willing to accept the material. Any attempt
to unload early contrary to the installer’s wishes
should be reported to Fisher Hamilton’s Traffic
Department. Late arrivals are not the responsibility of
the carrier unless it is unreasonable (extended delay).
A driver is not required to deliver at the job site if
conditions make it impractical to operate the carrier’s
vehicle there.
2.6 Receiving Purchased Items
It is your responsibility to check all purchased items
and to inform Fisher Hamilton if they have been
received at the job site and if they have been turned
over to the general contractor or any specific person
or trade.
Fisher Hamilton needs to know if the purchased
items arrived in good condition and if they are oper-
atable. Advise us immediately of any damage so that
items can be repaired or replaced in time to avoid job
delays.
Section 2 – Receiving Procedures
Summary of Contents for FISHER HAMILTON MAX/WALL
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