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Thermasis CORTINA, Installation And User Manual

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Thermasis CORTINA Installation And User Manual Download Page 2

 

 
 

Dear Customer, 

 
 
 

Thank you for having chosen our product. 

 

To allow optimal operation and for you to enjoy the warmth and sense of wellbeing that the fire 

can convey in your home, we advise you to read this manual carefully before starting up the 

product for the first time. 

.  

This instruction manual is intended to help you install and operate the product safely, properly and 

economically. Keep all documentation supplied with this unit in a safe place for future reference. 

Should the manual be misplaced or ruined, request a copy from your retailer or directly from the 

authorised Technical Assistance Department. 

 

Do not touch or interfere any part of the product other than those allowed. 

The installation and commissioning of this product needs a qualified installer and/or an authorised 

service technician. Please contact your authorised dealer, if you have any questions. 

For efficient and low-emission operation of your heating system, only use the fuels specified in this 

instruction manual. Only then can efficient, low-emission, and trouble-free operation of your 

heating system be guaranteed. 

Carry out maintenance and cleaning work recommended on your heating system at regular 

intervals. Details can be found later in the instruction manual. By doing this, you will not only be 

ensuring the operational reliability of the heating system but also its efficient and low-emission 

operation.  

Your 

pellet boiler will automatically adjust its output between 30 to 100% of the boiler’s rated 

power. Your heating system may have a lower or higher heat demand than the boiler can deliver, 

for this reason we recommend a buffer tank is installed. The buffer tank ensures operational 

reliability of the appliance and improves heating response and energy saving. This ensures 

efficient and low-emission operation of your boiler. 

 

 

 

 

 

 

 

 

 

THIS MANUAL REFERS TO FOLLOWING CORTINA MODELS 

CORTINA 12S  /  CORTINA 12S-PACK  /  CORTINA 12X  /  CORTINA 12X-PACK 

CORTINA 18S  /  CORTINA 18S-PACK  /  CORTINA 18X  /  CORTINA 18X-PACK 

CORTINA 24S  /  CORTINA 24S-PACK  /  CORTINA 24X  /  CORTINA 24X-PACK 

CORTINA 32S  /  CORTINA 32X 

CORTINA 40S  /  CORTINA 40X 

 

Summary of Contents for CORTINA

Page 1: ...Installation and User Manual C O R T I N A Cortina S X ver 05 Feb 2021 ...

Page 2: ...e the fuels specified in this instruction manual Only then can efficient low emission and trouble free operation of your heating system be guaranteed Carry out maintenance and cleaning work recommended on your heating system at regular intervals Details can be found later in the instruction manual By doing this you will not only be ensuring the operational reliability of the heating system but als...

Page 3: ...heat output of up to 500 kW Terminology requirements testing and marking DIRECTIVE 2015 1189 EC of 2015 implementing Directive 2009 125 EC of the European Parliament and of the Council with regard to ecodesign requirements for solid fuel boilers DIRECTIVE 2006 95 EC of 2006 on the harmonisation of the laws of Member States relating to electrical equipment designed for use within certain voltage li...

Page 4: ...bes cleaning only on X models Integrated hydraulic kit circulation pump expansion tank and safety valve Only for CT 12 18 24 S PACK or X PACK Wi fi kit optional purchase Additional fuel silo optional purchase for CT 12 18 24 Outdoor temperature sensor optional purchase Your boiler is delivered in one single package secured on a wooden pallet with all accessories and external cabinet fit before lea...

Page 5: ...ee to be valid the product must be installed and calibrated by qualified personnel Installations that do not meet the current standards improper use and lack of maintenance as expected by the manufacturer void the product warranty The warranty is valid on the condition that the instructions and warnings contained in this manual are observed and therefore the product is used correctly The replaceme...

Page 6: ... initial fault Worsening of the damage caused by the user continuing to operate the appliance even after the fault has been noticed In case of a boiler hydro stove any corrosion incrustations or breakages caused by water flow condensation lack of water in the system mud or limescale deposits Inefficiency of chimneys flues or parts of the system affecting the appliance Failure to have the annual pr...

Page 7: ... must be connected tight to the chimney using a flue gas tube Clean the chimney and the flue gas tube at regular intervals Boiler room and pellet storage room must be sufficiently supplied with air and ventilated DANGER Risk of elecrick shock Switch off the system before performing work on the boiler THIS APPLIANCE MUST BE EARTHED Electrical installation of this boiler must be completed in accorda...

Page 8: ...ations below Do not use the heating system if it or any of its components come into contact with water If water damage occurs have the heating system checked by your authorised service stuff or approved technicians and have any damaged parts replaced in case needed 3 2 What to do in an emergency What to do in the event of a fire Switch off the heating system Call the fire brigade Use approved fire...

Page 9: ...4 TECHNICAL DATA Cortina 12 18 24 32 40 Cortina 12 PACK 18 PACK 24 PACK 32 PACK 40 PACK ...

Page 10: ...riod h 12 Minimum return temperature o C 40 o C with non condensing working conditions CO emission EN 303 5 Class 5 Required draft at chimney Pa 8 10 10 12 12 15 Temperature control range o C 45 80 Max operating temperature o C 80 Max operating pressure bar 3 Water flow return connections F R 1 male Filling draining connection FD male 1 male for S X PACK Burner design Stainless steel cylindrical p...

Page 11: ...by people like kitchen living room bathroom and bedroom in spaces where there are explosive and combustible materials The boiler room should have air ventilation holes through outside to let fresh air in One air ventilation hole must be built maximum 40 cm below the level of room ceiling the other must be built maximum 50 cm above the floor level These ventilation holes should always be kept open ...

Page 12: ...l Please see the following sketch for S X PACK model accesories 1 Expansion tank 4 Boiler return pipe for S X PACK model 2 Boiler main controller PCB 5 Safety valve 3 Circulation pump 6 Filling draining port for S X PACK model 5 5 Rules for hydraulic circuit Cortina boiler can be installed in a pressurized heating circuit with addition of a closed expension tank in respect with one of the followin...

Page 13: ...Boiler probe 4 Check valve S2 Buffer probe 5 Strainer S3 Return probe Flow probe 6 Safety valve LV Load valve 3 way valve 7 Manometer You can refer following hydraulic circuits diagrams with basic parameters attached Configuration example 1 Configuration example 2 ...

Page 14: ... Configuration 1 10 8 9 Configuration 2 8 8 9 Configuration 3 9 8 0 Configuration 4 3 8 0 On S X PACK models circulation pump is installed on the return line Above circuits are valid for X PACK models as well excluding pump and expansion vessel You can install ...

Page 15: ...less than 50 microns to prevent sludge from forming and triggering deposit induced corrosion Minimum water pressure in a pressurized heating circuit must always be kept above atmospheric pressure For a new boiler installed on an old heating circuit In old systems used for a long time a protective coating black magnetite has been built on all metal surfaces contact with water This coating protects ...

Page 16: ...vide at least the minimum draught requested Flue duct between boiler and the chimney should be insulated using a glass wool material Flue duct to chimney and chimney must be made of steel or an equivalent material that can resist temperatures up to 400 oC All connections on flue system must be sealed in order to perform a good combustion and efficiency The flue duct must be connected to chimney us...

Page 17: ...control panel on the boiler Any unauthorized interference with the wiring in the control panel will invalidate the warranty Connecting the power cord Control panel should be connected to a wall plug with an efficient ground system which is placed not far more than 50 cm to boiler with a circuit breaker which has at least 3 mm gap between contacts Use the power cord supplied with the boiler CAUTION...

Page 18: ...e pins 22 23 and connect the 3 way valve as seen in the diagram Buffer and DHW NTC probes Buffer and DHW probes are not supplied with the boiler In case of buffer or DHW tank installation the probes should be purchased separately NTC probe specifications NTC 10K 25 C 120 C Max External thermostat The external thermostat can be used to turn the combustion system on and off In this case the controll...

Page 19: ...icity ensure that the power supply cable is disconnected from the network electricity or turn off the main switch located at the back of the boiler Sensor wires sensors and keyboard wires must be mounted so that they cannot be accessed without disassembling the combustion device Earth connection must be connected to the controller and to the metal part of the combustion device ...

Page 20: ...es Can see weather temperature internet resources Set boiler temperature Set boiler power Manage chrono thermostat 5 8 2 Additional silo CB 125 225 fuel silos are designed to work with Cortina 12 18 24 S X boilers CB 125 matches dimensions of CT12 18 and CB 225 matches CT24 model Delivery package has all items needed to connect CB tanks to Cortina boiler Main advantages Designed particulary to mat...

Page 21: ...the following standards EN Plus EN 14961 ISO 17225 2 With the specifications Property Diameter mm 6 1 Length mm Max 40 Moisture w 10 Ash w 1 5 Net Calorific Value kWh kg 4 4 To guarantee combustion without problems the pellets must be kept in a dry place Poor quality pellets or others that do not comply with that specified previously compromises the operation of your product and can therefore rend...

Page 22: ...boiler stove pushing the button for 3 seconds until the acoustic sginal P2 Unblock Unblocked of system pushing the button for 3 seconds until the acoustic signal Modify Menu Values In modify mode change parameter s value P4 P6 Run on Menu and Submenu Run on Submenu and Menu Visualizations Enter and run in Visualization Menu Esc Function exit P1 Menu Function enter in Menu or Submenu P3 Modify Ente...

Page 23: ...e main thermostat If the keyboard is set as the local one they are to be considered as the temparature of the boiler probe and the value set for the boiler thermostat respectively On the other hand if the keyboard is set as the remote one they are to be considered the temperature of the room probe iin the keyboard itself and the value set for room thermostat Operating states Check Up Ignition Stab...

Page 24: ...ccess the settings menu press P3 The menu is as follows MENU DESCRIPTION Combustion Management Functioning Menu to change the combustion modality Pellet Power Menu to modify the combustion power in Pellet modality Pellet Recipe Menu to set the pellet combustion recipe Auger Calibration Menu to modify the Auger s work time Fan Calibration Menu to modify the Combustion Fan speed Heating Management B...

Page 25: ...rogram Buttons Display The current modality blinks Enter in the Submenu P3 Select the favourite program P4 and P6 Exit from Menu P1 The three types of programming are stored separately if for example the Daily modality is set the other modalities aren t changed After making the programming it is necessary to select the desired mode from the Modality Menu to turn on off the system by Chrono Choose ...

Page 26: ... Off state to do the loading When the Auger is manually started the Exhaust Fan switches on in order to close pins13 14 HV2 for the power supply of the Auger Time and Date Menu This Menu allows to set time and date Push the button P4 and P6 to select hours minutes year month and day Push P3 to enter editing P4 and P6 button to change the value Push P3 to save and P1 to exit Language Selection Menu...

Page 27: ... saved data and If the lack is less than 60 s the system returns to the state in which it was previously If the system was in a On state and lack of voltage is less than 50 min and greater than 60 s the system goes in Recover Ignition In case of prolonged absence of Supply Voltage the systems goes in Blockwith error message Er15 Pump and Valve Anti Lock Function If the Pump is off for the time T42...

Page 28: ... boiler fired up for the first time Do not open the combustion chamber door during operation Never fill the burner pot with pellets by hand Excessive combustion material in the burner pot means that the pellets will not be ignited optimally Switch OFF the boiler Switch OFF the boiler with a long pushing of the button P2 Words status when the boiler is switched OFF 1 The Extinguishing is signalled ...

Page 29: ...lace them 5 AT delayed 8 INSTRUCTIONS FOR INSTALLERS ONLY 8 1 Error masages Both the keyboard touch screen and LCD you can view the messages on the main screen such as error messages Er01 Security Error High Voltage 1 It may also intervene with the system off Er02 Security Error High Voltage 2 It can only intervene if the fan Combustive is active Er03 Extinguishing for low exhaust temparature Er04...

Page 30: ...cheduled operating hours It s necessary to clean the stove or boiler Ignition Block Message that appears if the system is not manually turned off during Power On after preload the system will turn off only when it is arrived at running Er20 Sensor Grid closed with system in operation Pellets Port Door open Er06 Thermostat Pellet open Link Error Lack of communication between keyboard and control bo...

Page 31: ...Fan Menu Fan Calibration Example P16 5 Step 3 Default Values U03 1000 U04 1200 U05 1400 U06 1600 U07 1800 U11 900 Calibrated Values U03 1150 U04 1380 U05 1610 U06 1840 U07 2070 U11 1030 Heating Fan Menu Menu to change the system s heating parameters It has some Submenu Boiler Thermostat The menu which allows modifying the Boiler Thermostat s value It is possible to program the minimum and the maxi...

Page 32: ...ned temperature the process continues to the next stage Run mode If this variable are not satisfied then this stage continues for another minutes second ignition attempt and if the variable has not reached its value by the end of the second attempt EXTINGUISHING will occur and an Er12 Failed Ignition will be displayed on the screen Run Mode During run mode the combustion rates are pre set for the ...

Page 33: ...as STANDBY Once the extinguishing phase has been completed the boiler will remain in the OFF state until a signal is given to the boiler to start 9 CLEANING 9 1 Periodic inspections Check your fuel supply regularly and allow suitable time for deliveries try not to run out of fuel Check fuel level in the fuel container through inspection window at the right hand side of boiler and refill before it ...

Page 34: ...th we recommend you to check ash and fuel residue on burner surfaces regularly If you notice stucked air holes on burner surfaces it should be cleaned Remove cleaning cover shield and open burning pot cleaning cover Take the burner pot out and brush its side faces to clean ash and residue ...

Page 35: ...ng a brush collect them using a regular vacumm clenaer Fit the burner pot back again it original place Cortina 18 to 40 Move ashes on the burner plate downwards onto bottom of boiler where ashtray is loacted using the same brush Fit the burner pot back again it original place ...

Page 36: ...kin NOTICE When replacing the burner pot back in its make sure that holes around burner pot flange corresponds with the pins on burner plate and the feeding part has the clearance for pellts 9 3 Ash removal Open ash cleaning door take the ash tray out and empty it into a steel container Ash accumulated at the bottom of boiler should wiped out ...

Page 37: ...ntrol of safety thermostat for back burning protection on fuel feeder Inspection of the smoke tube cleaning motor Cleaning of ashes accumulated on top of heat exchanger under cast iron cover Inspection of sealing on front doors and top cast iron cover Test of ignition electrode Control of burner pot and pellet feeder inside combustion chamber Control of all wirings Control of chimney connection an...

Page 38: ... is full of water Check the boiler pump is working Check that there are no valves in the boiler primary circuit that may have been closed inadvertently Reset high limit thermostats remove black caps and press red button with the tip of a ballpoint pen or similar until it clicks Check the chimney is clear and well functioning Reset the boiler by pressing on off button P2 for 3 seconds for the error...

Page 39: ...heck when the boiler was last serviced If the boiler was serviced less than 1200 hours ago check the target board for damage In either case call your installer ER 07 No encoder signal The sensor is broken Call your installer ER 08 Fan regulation failed The fan is damaged The fan is blocked Call your installer ER 12 Ignition Failed During the ignition cycle the boiler has not detected a flame The i...

Page 40: ...017 All hydraulic schemes on Chapter 5 5 are modified together with item descriptions Major parameter settings for each scheme are added 04 09 12 2019 S and X versions collected in one single manual 05 23 02 2021 Warranty conditions updated commissioning document added ...

Page 41: ...____________________________________ INVOICE DATE and NUMBER _________________________________________________ SERIAL NUMBER _________________________________________________ COMMISSIONING OF THE DEVICE DATE OF COMMISSIONING __________________________________________ AUTHORIZED COMPANY for COMMISSIONING __________________________________________ ADDRESS __________________________________________ E...

Page 42: ...o manuals and necessary sensors are installed Optimization for auger chimney calibration if needed is made Purchased optional elements are installed correctly and tested End User Notification Check Comments User is informed about boiler stove cleaning and service cycles User is informed about errors and how to act when they are shown User is informed about combustion power selection and setting ne...

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