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12 Troubleshooting
VoIPBox BRI Version 18.0.002
Page 273
way, access it with GATE Manager and go to Statistics -
VoIP Statistics. Check the VoIP profile where the registrar
or gatekeeper profile is used. If there is a problem, the
“Registration State” column will contain one of these en-
tries, “not registered”, “denied”, or “timeout”. If so, check
the username, password and registrar IP or gatekeeper
IP in the associated profile. You can likewise look up the
registration state in the
protocol.log
file. For an explana-
tion of how to configure gatekeeper profiles please see
Chapter 4.3.3 Gatekeeper Profiles
. To look up infor-
mation on the registrar profile please read
Chapter 4.3.4 Registrar Profiles
.
ISDN
: If an incoming ISDN call does not arrive on the gateway,
check the port status (using GATE Manager) and the configu-
ration of the ISDN ports in the
pabx.cfg
.
|
Access your system with GATE Manager and go to port
status.
Example 12.4
Gatekeeper profile
[Gatekeeper:GK1]
RasPort=1719
OwnRasPort=1719
RasId=iGATE01
RasPrefix=01555 01556 01444 01445
GkId=GK
GkAdd=192.168.0.10
GkPwd=
GkTtl=300
GkMaxChan=30
GkDynMaxChan=Yes
Example 12.5
Registrar profile
[Registrar=reg]
RegId=office.teles.de
RegUser=4930399280
RegPwd=123456789
RegProxy=<ip adr.>
RegPing=20
RegExpires=3600
Summary of Contents for VoIPBox BRI
Page 1: ...VoIPBox BRI Reference manual Software version 18 0 ...
Page 16: ...1 Safety and security precautions ...
Page 27: ...2 Overview ...
Page 32: ...3 VoIPBox installation ...
Page 49: ...4 Configuration files ...
Page 101: ...5 Routing examples ...
Page 119: ...6 System maintenance and software update ...
Page 175: ...7 Signaling and routing features ...
Page 203: ...8 Least cost routing ...
Page 214: ...9 Online traffic monitor ...
Page 226: ...10 Two stage dialing callback server functionality ...
Page 238: ...11 Additional VoIP parameters ...
Page 261: ...12 Troubleshooting ...