Troubleshooting
Vision G2 Testers User Guide—74-108-800 Rev. H—12 June 2019
128 of 158
AutoMag/SuperMag Troubleshooting
Problem
Possible Causes
Recommended Action
Magazine is not moving
the proper distance
Magazine may not be
calibrated.
Perform magazine calibration.
Protocol not set up for proper
sample distance.
Change Magazine Travel in
protocol.
Magazine is not moving at
all.
Magazine not configured.
Ensure protocol makes use of
magazine.
Ensure magazine is set up in
Device Setup.
Component failure.
Contact THR Technical
Support.
Vessel temperature
probes not working.
Vessel temperature probes
not configured.
Ensure probes are configured
for 6, 7 or 8 probes as
appropriate in device setup.
Vessel temperature probes
not connected.
Ensure that probes are
connected to tester main
board.
Component failure.
Contact THR Technical
Support.
When measuring
temperature, Probe Error
or --.-- is displayed
Probe is disconnected.
Reconnect temperature probe.
Probe is damaged.
Contact THR Technical
Support.
Summary of Contents for VISION G2 CLASSIC 6
Page 1: ...VISION G2 CLASSIC 6 AND ELITE 8 DISSOLUTION TESTERS USER GUIDE 74 108 800 Rev H 12 June 2019...
Page 148: ...Appendix D Reports Vision G2 Testers User Guide 74 108 800 Rev H 12 June 2019 147 of 158...
Page 149: ...Appendix D Reports Vision G2 Testers User Guide 74 108 800 Rev H 12 June 2019 148 of 158...
Page 150: ...Appendix D Reports Vision G2 Testers User Guide 74 108 800 Rev H 12 June 2019 149 of 158...
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