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User Manual

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PhaserLink Printing Software Overview

How PhaserLink Printing Software works 1
Supported operating systems 1
Understanding PhaserLink Printing Software
fundamental concepts 2

Clients and servers 2

Email servers 2
PhaserLink Printing servers 3

Email accounts 3
Communication using TCP/IP 3
Communication on the Internet 3
Understanding the PhaserLink printing process 4

Simple, recommended configuration 4
Alternative configuration 5

Overview of steps you need to complete 6

Understanding what printers can comprise a group 6

2

Setting Up and Configuring Printers from the PhaserLink Printing Web Page

System requirements 7
Overview of setup and installation 8
Configuring your printers 8

Required fields on the PhaserLink Printing Settings web page 9
Fields required for email status messages 9
Optional fields on the PhaserLink Printing Settings web page 10
Applying your changes 10

3

Installing and Configuring PhaserLink Printing Software

Installing the client software 12
Getting to know the Destination Manager 13
Adding an Internet-connected printer 15

How the Internet-connected Printers list relates to the Windows Printers folder 19

Adding groups of Internet-connected printers 20

How the Internet-connected Groups of Printers list relates to the Windows Printers folder 21

Adding printers to a group   21
Deleting printers and groups    22
Requesting a printer’s status   23
Controlling the appearance of the Destination Manager  23

Displaying and suppressing the toolbar 23
Displaying and suppressing the status bar 23

Closing the Destination Manager 24

Contents

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Summary of Contents for PhaserLink

Page 1: ... www tek com Color_Printers ...

Page 2: ...PhaserLinkTM Printing Software User Manual First printing July 1998 46XX 34 ...

Page 3: ...poration Times Helvetica and Palatino are trademarks of Linotype Hell AG and or its subsidiaries MS DOS and Windows are registered trademarks of Microsoft Corporation Novell and NetWare are registered trademarks of Novell Incorporated SPARC is a registered trademark of SPARC International Incorporated SPARCstation is a trademark of SPARC International Incorporated licensed exclusively to Sun Micro...

Page 4: ...our printers 8 Required fields on the PhaserLink Printing Settings web page 9 Fields required for email status messages 9 Optional fields on the PhaserLink Printing Settings web page 10 Applying your changes 10 3 Installing and Configuring PhaserLink Printing Software Installing the client software 12 Getting to know the Destination Manager 13 Adding an Internet connected printer 15 How the Intern...

Page 5: ...nd modifying printer properties 30 Viewing group properties 32 Renaming printers and groups 33 Receiving printer status email messages 34 Setting job options 34 Sharing Destination Manager information 35 Importing Destination Manager configuration files 36 Exporting Destination Manager configuration files 36 Printing your Destination Manager information 37 6 Getting Help On line support 39 Receivi...

Page 6: ...aserLink Printing Software Chapter 5 covers more advanced topics Chapter 6 tells you how to find help if you need it How PhaserLink Printing Software works PhaserLink Printing Software consists of two parts Client software installed on each user s workstation or personal computer This software allows users to send print jobs from Windows applications to remote Tektronix printers over the Internet ...

Page 7: ...o email protocols SMTP protocol SMTP stands for Simple Mail Transfer Protocol This protocol is used for email communication over the Internet and for email from clients to server POP3 protocol POP3 stands for version 3 of the Post Office Protocol This protocol is used for email communication from server to clients N O T E It is possible for one email server to support both the SMTP and POP3 email ...

Page 8: ... of the router Otherwise the printer cannot interact with network components outside its own subnet If you do not know the printer s gateway address contact your System Administrator Communication usingTCP IP When setting up your printer as a PhaserLink Printing Software client you need to know certain information about the printer IP address Network mask Possibly a gateway address Your System Adm...

Page 9: ...nds email Client Windows PC User s email application Destination Manager Print Redirector Firewall File Edit View Print Ctrl P Print Preview A Windows Application POP3 email server also SMTP email server no 2 SMTP email server no 1 Printer with PhaserShare Series B network interface e g Phaser 360 A user executes a print command from a Windows application to a remote Tektronix printer or group of ...

Page 10: ...hat PhaserLink Printing Software needs Client Windows PC User s email application Destination Manager File Edit View Print Ctrl P Print Preview A Windows Application SMTP email server no 1 Firewall Firewall SMTP email server no 2 SMTP email server no 4 Printer with PhaserShare Series B network interface e g Phaser 360 POP3 email server also SMTP email server Print Redirector A user executes a prin...

Page 11: ...ach printer needs a PhaserShare Series B network interface card N O T E For this release of PhaserLink Printing Software the only printer available that meets the network interface requirement is the Phaser 360 color printer Create email account for each printer Install and configure client software on your PC Configure each printer using PhaserLink Printing web page First you need to create an em...

Page 12: ...ystem Administrator System requirements For this software release the client software is available only for Windows 95 The client software requires an SMTP capable email server forwarder through which the client software on your PC can send email Printers used with PhaserLink Printing Software need one of the following PhaserShare Series B Ethernet Interface PhaserShare Series B 10 100 Mbps Ethern...

Page 13: ...ss be sure you have identified the following for each printer you will be configuring Numeric IP address not the DNS name of the POP3 email server to which the printer will send email Printer s email ID on the POP3 email server The POP3 email server password If you do not know these items refer to the discussion in Understanding PhaserLink Printing Software fundamental concepts on page 2 for more ...

Page 14: ...hould match the printer name specified in the Destination Manager as described on page 15 Fields required for email status messages N O T E The SMTP fields are required only if you want email responses sent back from PhaserLink Printing Software such as error or job tracing messages Because these messages are useful you should provide values for these fields The following fields relate to the SMTP...

Page 15: ...s of those hosts in this field Separate multiple hosts with a single space The maximum number of characters you can specify in this field is 256 This field is case insensitive Leaving this field blank implies unrestricted access to the printer Allow PhaserLink Printing Jobs from Users If you want to limit access to the printer to selected users enter the user IDs in this field Separate multiple ID...

Page 16: ...s you would print to any printer installed on your system See Chapter 4 for details on printing N O T E Unless you are familiar with Internet addresses passwords and other details of your printers network and Internet connection you will probably want your System Administrator to help you use the Destination Manager to set up your Internet connected printers Using the Destination Manager involves ...

Page 17: ...D of the person who will receive status messages about the email print jobs When prompted for the Administrative E mail Address enter this email address For example the ID might be somebody mycompany com 1 Start Windows on your workstation 2 Insert the printer s CD ROM into your computer s CD ROM drive 3 The CD ROM is auto running If you have this feature turned off run the file SETUP EXE using th...

Page 18: ...e helpful to understand the various sections of the window As with most Windows applications there is a menu bar at the top of the window and a toolbar beneath the menu bar You can choose not to display the toolbar see Displaying and suppressing the toolbar on page 23 for instructions Explanation of the Destination Manager tools Tool Meaning Tool Meaning Add a printer to the Internet connected Pri...

Page 19: ...lected in the left pane the right pane displays the printer information such as name and description If a main group is selected in the left pane the right pane displays any subgroups and printers that are members of that group If a subgroup is selected in the left pane the right pane displays the printers that are members of that subgroup See Creating subgroups on page 29 for instructions on crea...

Page 20: ...onnected Printers list follow these steps 1 Start the Destination Manager 2 In the main menu click File Next click New Now click Add Printer Alternatively click the New Printer tool on the toolbar This opens the Add Printer Wizard Click Next 3 In this dialog box enter the printer name and the printer email address Use a descriptive name such as 1st Floor 360 or Oslo 360 This is the printer name th...

Page 21: ...r If the driver you want to use is not listed click New Driver In the resulting dialog box navigate to the folder that contains the driver you want to use click the driver s name then click Select Now the driver appears in the drivers list click the driver s name to select it N O T E The Add Printer Wizard looks for INF files not PPD files so be sure to select the appropriate INF file such as tek ...

Page 22: ...he PhaserLink Printing Job Password entered on the View and Configure PhaserLink Printing Settings web page as described on page 10 Confirm Password Enter the printer password again Banner Page Required andTrailer Page Required Select one or both as appropriate for jobs printed on this printer A trailer page is similar to a banner page except that trailer pages are printed after the print job Mess...

Page 23: ...ect If not use the Back button to return to the appropriate screen and correct the information 7 When all the information is correct click Finish If you clicked New Driver in Step 4 a dialog box appears asking you to select the appropriate PPD file for the driver you selected Click the driver name then click OK This dialog box does not appear if you did not click New Driver in Step 4 ...

Page 24: ...ist or double click the list name Your display should look similar to the following illustration Repeat these steps for each Internet connected printer you want to add You can add printers at any time you do not have to add them all at once How the Internet connected Printers list relates to the Windows Printers folder Each printer and group you add to the Internet connected Printers list is also ...

Page 25: ...ld use a similar printer driver 1 Start the Destination Manager 2 In the main menu click File Next click New Now click Add Group Alternatively click the New Group tool on the toolbar The New Group dialog box appears 3 Enter the group s name and the group s description then click OK The group is added to the Internet connected Groups of Printers list If necessary click the plus sign next to the Int...

Page 26: ... incompatible with the group driver a warning dialog box appears From this dialog box you can choose one of the following Cancel the add printer operation Change the group s driver to the added printer s driver Ignore the warning If you choose to ignore the warning the group s printer driver is used regardless of what printers the job is actually printed on Note that this may cause your document t...

Page 27: ...nces of that group including subgroup instances are deleted If you select a subgroup then delete it only that instance of the group is deleted The main group remains 1 Start the Destination Manager 2 Select the instance of the printer or group you want to delete 3 In the main menu click Organizer Then click Delete Printer Group Alternatively right click the printer or group you want to delete then...

Page 28: ...isplaying and suppressing the toolbar The toolbar contains icons that represent commonly used commands By default the toolbar is displayed To suppress the toolbar In the Destination Manager s main menu click View Then click Toolbar The check mark next to the Toolbar menu choice disappears and so does the toolbar To redisplay the toolbar In the Destination Manager s main menu click View Then click ...

Page 29: ...erLink Printing Software 3 Installing and Configuring PhaserLink Printing Software Closing the Destination Manager In the main menu click File Then click Exit All changes you have made are automatically saved ...

Page 30: ...the Print command 2 In the Print dialog box select the appropriate printer or group from the list of printers 3 When the Print Redirector dialog box appears modify the destination and job parameters as necessary See Using the Print Redirector on page 26 for more information 4 To send the print job click OK 5 A message appears indicating that the print job was sent successfully N O T E If your prin...

Page 31: ...d printers defined The right pane lists the printer or group you chose from the Print dialog box the left pane lists the printers and groups with same driver as the selected printer or group You can modify the destination list and the job parameters as described in the following sections Once you have adjusted the destination list and job parameters to your satisfaction click OK to send the print ...

Page 32: ...value you enter can be a maximum of 80 characters Although filling in this field is not required it is recommended because this name identifies the job in status messages The values you select in the Job Options dialog box from the Print Redirector override any job option settings you have made via the Job Options dialog box accessed through the Organizer menu in the Destination Manager When you h...

Page 33: ...28 PhaserLink Printing Software 4 Printing with PhaserLink Printing Software ...

Page 34: ...as well To add a subgroup to a group follow these steps 1 Start the Destination Manager 2 Select the group you want to add as a subgroup by clicking it in the Internet connected Groups of Printers list 3 Drag and drop the group you want to add onto the target group If necessary click the plus sign next to the main group to see the printers and subgroups or double click the group name Your display ...

Page 35: ... menu click Organizer Then click Properties Alternatively right click the printer then in the popup menu click Properties This displays the General Info tab of the Printer Properties dialog box Here you can determine or change such basic printer properties as printer name printer email default recipient and so on You can also click Get Status to receive an email message that tells you the printer ...

Page 36: ... Mail Info options control whether the printer prints a banner and or trailer page with each print job and set the message size limit For a full explanation of these options see Step 5 of adding a new Internet connected printer to the Destination Manager on page 17 6 To close the dialog box click OK N O T E Always use Destination Manager to change an Internet connected printer s properties If you ...

Page 37: ... 2 In the Internet connected Groups of Printers list click the group for which you want to see properties 3 In the main menu click Organizer Then click Properties Alternatively right click the group name In the popup menu click Properties this opens the Group Properties dialog box 4 To close the dialog box click OK ...

Page 38: ...s the Rename dialog box 4 Edit the name of the printer or group and the group s description if appropriate When you are finished click OK If you rename a printer all instances of that printer in all groups are renamed If you rename a group any instance of that group as a subgroup are renamed as well In addition to updating the information in the Destination Manager PhaserLink Printing Software als...

Page 39: ... the Job Options dialog box as described in Setting job options on page 34 1 Start the Destination Manager 2 In the main menu click Organizer Then click Communication Setup this displays the Communication Setup dialog box 3 Enter the IP address or DNS name of your system email server For example you could enter 123 45 67 89 or mycompany com 4 Enter your email address 5 To close the dialog box clic...

Page 40: ... OK changes the default settings in the Destination Manager configuration file but these changes do not take effect until you restart the Destination Manager OK also closes the dialog box The options you set using this dialog box become the default values for all printers and groups You can override the option values for a particular print job from the Print Redirector as described in Setting opti...

Page 41: ...uration file becomes part of your configuration file Any duplicate groups and printers are ignored only unique printers and groups are added to your file N O T E You can import only entire configuration files you cannot import a portion of a configuration file Exporting Destination Manager configuration files If you want to share all or a portion of your Destination Manager configuration file with...

Page 42: ...es is tek you can use other file extensions if you want The file is created and can be imported by another Destination Manager user Printing your Destination Manager information You may wish to keep a written record of the various groups and printers in those groups 1 Start the Destination Manager 2 In the main menu click File Then click Print 3 Use the resulting Print dialog box as you would any ...

Page 43: ...is free service follow these steps 1 Point your web browser to the Tektronix web site www tek com Color_Printers support subscribe html 2 From the pull down list enter your email address and select your model of Phaser color printer 3 Click subscribe Tektronix Color Printer web site www tek com Color_Printers Documentation www tek com Color_Printers userdoc introduction html Technical support www ...

Page 44: ...660 5804 Belgium 0800 1 5059 Brazil 0800 16 0220 Denmark 80 01 81 76 Eastern Europe Middle East 44 1908 68187 Finland 0800 1 14494 France 05 90 85 41 Germany 0130 82 10 68 Hong Kong 852 2585 6688 India 22 14 884 Italy 1678 77261 Japan 81 3 3448 4872 Korea 82 2 528 5299 Luxembourg 0800 2853 Norway 800 11782 Singapore 65 356 3900 Spain 900 97 4499 Sweden 020 795 177 Switzerland 155 9493 Taiwan 886 2...

Page 45: ...enter is an extensive library of articles to help you care for and get the most from your printer 1 From your web browser access the TekSMART Knowledge Base web site www2 tek com merlin TKO 2 To refine the topic search use the pull down menus 3 Click Search a list of relevant articles appears 4 To view an article click a title in the list ...

Page 46: ... For a catalog listing HAL documents call one of the following numbers N O T E Not all documents are available in all languages If a local version of the document you want is available HAL will send it in your language Otherwise it will send an English document Country Numbers U S Canada 1 800 835 6100 inside U S and Canada 503 682 7450 outside U S and Canada Australia 1 800 650 633 toll free 02 9...

Page 47: ... getting information by fax 42 on line help 39 customer support centers 40 D Default Recipient 17 Delete Group dialog box 22 Delete Printer dialog box 22 deleting printers and groups 22 Destinagion Manager installing to 12 Destination Manager adding subgroups 29 closing 24 configuration file extension 36 37 configuring 11 to 24 controlling appearance of 23 exporting configuration files 36 to 37 im...

Page 48: ...rnet connected Groups of Printers list 11 Internet connected printers adding 15 to 19 Internet connected Printers list 11 interval polling 10 J Job Done email message 35 Job Options dialog box 34 Job Printed email message 27 L large print jobs 25 M message size definition 17 limit on 25 Message Size Limit in Kb 17 N network interface requirements printer 6 7 New Group dialog box 20 O On Error emai...

Page 49: ...inter 30 to viewing group and printer 30 to 32 protocols email POP3 2 SMTP 2 R receiving status messages 34 receiving email update notices 39 Recipient Location 17 registering your printer 39 registration on line 39 Rename dialog box 33 renaming printers and groups 33 requesting printer status 23 requirements printer network interface 6 7 S server definition 2 email 2 3 PhaserLink Printing 3 shari...

Page 50: ...ser list for printer 10 V Validation Password field 10 View and Configure PhaserLink Printing Settings web page 8 to 10 optional fields 10 required fields 9 status message fields 9 URL 8 viewing printer and group properties 30 to 32 W web page on line support 39 View and Configure PhaserLink Printing Settings 8 to 10 Windows Printers folder 19 21 33 ...

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