32
Phaser 780 Color Printer
Clear Jam At
E
The engine control board detected that
the media exit sensor did not actuate
within the specified time after the fuser
exit sensor actuated.
1.
Clear jammed paper from the
printer
2.
Inspect and clean the exit
rollers
3.
Test the media exit sensor
4.
Inspect and test the paper
feed gear train and paper
motor
5.
Test the fuser drive gear train
and exit guide
6.
Replace the engine control
board
Media Size
Mismatch
The engine control board detected that
the paper that was fed into the printer
was not the same size that was detected
by the tray size sensors. The registration
sensor monitors the timing of the paper
as it runs through the printer.
1.
Set paper tray guides or use
another paper tray
2.
Inspect the actuators at the
rear of the paper tray.
3.
Test the paper tray size
sensors
4.
Replace the paper tray size
sensor board.
5.
Replace the engine control
board
Install Black
Toner
Cartridge
The black toner cartridge is either not
installed or not installed correctly. The
engine control board did not receive a
signal from the cartridge sensor when
the carousel frame moved the black
developer housing into position.
1.
Reseat the black toner
cartridge. Power cycle the
printer
2.
Replace the black toner
cartridge
3.
Replace the toner cartridge
presence sensor.
4.
Replace the engine control
board.
Install Cyan
Toner
Cartridge
The cyan toner cartridge is either not
installed or not installed correctly. The
engine control board did not receive a
signal from the cartridge sensor when
the carousel frame moved the cyan
developer housing into position.
1.
Reseat the cyan toner
cartridge. Power cycle the
printer
2.
Replace the cyan toner
cartridge
3.
Replace the toner cartridge
presence sensor.
Error code
and
message
Description
Corrective action
Summary of Contents for Phaser 780 Color
Page 6: ......
Page 32: ...18 Phaser 780 Color Printer ...
Page 90: ...76 Phaser 780 Color Printer ...
Page 94: ...80 Phaser 780 Color Printer ...
Page 117: ...Service Guide 103 Removing the developer tie plate 780 5 82 Wire clamp Developer tie plate ...
Page 125: ...Service Guide 111 Removing the laser unit Laser unit Laser cover 780 5 47 ...
Page 150: ...136 Phaser 780 Color Printer ...
Page 156: ...142 Phaser 780 Color Printer Multi purpose tray cover FRUs 780 5 121 3 1 4 2 5 ...
Page 158: ...144 Phaser 780 Color Printer Multi purpose tray FRUs 1 4 2 3 7 6 5 8 9 780 5 122 11 12 13 10 ...
Page 160: ...146 Phaser 780 Color Printer Paper feeder cover FRUs 780 5 123 1 2 3 ...
Page 162: ...148 Phaser 780 Color Printer Paper feeder FRUs 1 2 3 5 4a 4b 6 7 780 5 124 ...
Page 164: ...150 Phaser 780 Color Printer Imaging FRUs 1 2 3 4 5 6 7 780 5 125 ...
Page 166: ...152 Phaser 780 Color Printer Developer FRUs 780 5 126 1 1 1 2 2 2 3 3 3 4 4 4 ...
Page 168: ...154 Phaser 780 Color Printer Carousel FRUs 4c 4d 5 4b 4a 3 2 1 780 5 127 6 ...
Page 172: ...158 Phaser 780 Color Printer Fuser assembly FRUs 1 2 3 780 5 129 4 ...
Page 174: ...160 Phaser 780 Color Printer Paper exit FRUs 780 5 130 1 2 3 3 3 3 3 ...
Page 178: ...164 Phaser 780 Color Printer Drive FRUs 780 5 132 1 2 3 4 6 5 9 8 7a 7d 7c 7c 7b ...
Page 182: ...168 Phaser 780 Color Printer Electronics front FRUs 780 5 134 2 4 5 6 3 8 9 7 1 10 ...
Page 184: ...170 Phaser 780 Color Printer Image processor FRUs 780 5 135 1 2 3 6 5 4 7 8 9 12 10 11 ...
Page 198: ...184 Phaser 780 Color Printer ...
Page 233: ...Service Guide 21 ...
Page 234: ...220 Phaser 780 Color Printer ...