Service Guide
23
Fuser
Temperature
Error
(Error 42)
There is a problem with the fuser. The
engine control board senses an open
temperature sensor circuit.
1.
Open the fuser door and
ensure the fuser connectors
are properly seated.
2.
Close the fuser and power
cycle the printer. Check that
the fuser heats up
3.
Check for line voltage at P/J
71 pins 1 and 2. If no voltage
is present replace the power
supply
4.
Replace the fuser
5.
Replace the engine control
board
Fuser
Temperature
Error
(Error 43)
There is problem with the fuser. The
engine control board detected that the
fuser did not reach ready temperature
during the specified time.
1.
Open the fuser door and
ensure the fuser connectors
are properly seated.
2.
Close the fuser and power
cycle the printer. Check that
the fuser heats up
3.
Check for line voltage at P/J
71 pins 1 and 2. If no voltage
is present replace the power
supply
4.
Replace the fuser
5.
Replace the engine control
board
Fuser
Temperature
(Error 44)
The thermistor sensor indicates that the
fuser had reached the set overheat
temperature, The engine control board
has shutdown fuser temperature
operation.
1.
Allow the fuser to cool for 30
minutes
2.
Ensure the fuser wiring
harnesses are plugged in.
3.
Check the fuser fan
4.
Replace the fuser
5.
Replace the engine control
board
6.
Replace the low voltage
power supply
Error code
and
message
Description
Corrective action
Summary of Contents for Phaser 780 Color
Page 6: ......
Page 32: ...18 Phaser 780 Color Printer ...
Page 90: ...76 Phaser 780 Color Printer ...
Page 94: ...80 Phaser 780 Color Printer ...
Page 117: ...Service Guide 103 Removing the developer tie plate 780 5 82 Wire clamp Developer tie plate ...
Page 125: ...Service Guide 111 Removing the laser unit Laser unit Laser cover 780 5 47 ...
Page 150: ...136 Phaser 780 Color Printer ...
Page 156: ...142 Phaser 780 Color Printer Multi purpose tray cover FRUs 780 5 121 3 1 4 2 5 ...
Page 158: ...144 Phaser 780 Color Printer Multi purpose tray FRUs 1 4 2 3 7 6 5 8 9 780 5 122 11 12 13 10 ...
Page 160: ...146 Phaser 780 Color Printer Paper feeder cover FRUs 780 5 123 1 2 3 ...
Page 162: ...148 Phaser 780 Color Printer Paper feeder FRUs 1 2 3 5 4a 4b 6 7 780 5 124 ...
Page 164: ...150 Phaser 780 Color Printer Imaging FRUs 1 2 3 4 5 6 7 780 5 125 ...
Page 166: ...152 Phaser 780 Color Printer Developer FRUs 780 5 126 1 1 1 2 2 2 3 3 3 4 4 4 ...
Page 168: ...154 Phaser 780 Color Printer Carousel FRUs 4c 4d 5 4b 4a 3 2 1 780 5 127 6 ...
Page 172: ...158 Phaser 780 Color Printer Fuser assembly FRUs 1 2 3 780 5 129 4 ...
Page 174: ...160 Phaser 780 Color Printer Paper exit FRUs 780 5 130 1 2 3 3 3 3 3 ...
Page 178: ...164 Phaser 780 Color Printer Drive FRUs 780 5 132 1 2 3 4 6 5 9 8 7a 7d 7c 7c 7b ...
Page 182: ...168 Phaser 780 Color Printer Electronics front FRUs 780 5 134 2 4 5 6 3 8 9 7 1 10 ...
Page 184: ...170 Phaser 780 Color Printer Image processor FRUs 780 5 135 1 2 3 6 5 4 7 8 9 12 10 11 ...
Page 198: ...184 Phaser 780 Color Printer ...
Page 233: ...Service Guide 21 ...
Page 234: ...220 Phaser 780 Color Printer ...