26
Phaser 780 Color Printer
Image
Contains Too
Much
Coverage
Image density exceeded design
specifications.
The engine control board detected that
the first 70mm of the lead edge of the
four color image about to be printed
exceeds the design specification for total
image density. The specification is 280%
or less image density. For example, a
density setting of 100% for each of the
four colors creates a layered four color
image with a combined density of 400%.
1.
Power cycle the printer
2.
Print a less complex, color
image to determine if it is
overly dense.
3.
Replace the engine control
board
Replace
Fuser Roll
Cartridge
The fuser oil roll has reached end of life.
The engine control board detected that
the fuser oil roll has processed the
equivalent of 20,000 sheets of paper
since it was installed.
1.
Replace the fuser roll
cartridge
2.
Power cycle the printer
3.
Ensure the fuser connectors
are properly seated
4.
Test the fuser using internal
diagnostics
5.
Replace the engine control
board
Waste
Cartridge
Full
The waste cartridge is full. The engine
control board detected that the waste
cartridge sensor was on for 1250 print
cycles.
1.
Replace the waste cartridge
2.
Test the waste cartridge full
sensor using internal
diagnostics
3.
Inspect the electrical
contacts and wiring Replace
the waste cartridge full
sensor
4.
Replace the engine control
board
Replace
Black Toner
Cartridge
Black image density is too low. The
engine control board detected that the
auto-density calibration sensor reads
the black patch density as being below
specification and that the reading is
either slow to raise or does not raise
after the printer attempts to increase
density.
1.
Replace the black toner
cartridge
2.
Test the toner/developer
dispense motor
3.
Test the auto-density
calibration sensor
4.
Replace the engine control
board
Error code
and
message
Description
Corrective action
Summary of Contents for Phaser 780 Color
Page 6: ......
Page 32: ...18 Phaser 780 Color Printer ...
Page 90: ...76 Phaser 780 Color Printer ...
Page 94: ...80 Phaser 780 Color Printer ...
Page 117: ...Service Guide 103 Removing the developer tie plate 780 5 82 Wire clamp Developer tie plate ...
Page 125: ...Service Guide 111 Removing the laser unit Laser unit Laser cover 780 5 47 ...
Page 150: ...136 Phaser 780 Color Printer ...
Page 156: ...142 Phaser 780 Color Printer Multi purpose tray cover FRUs 780 5 121 3 1 4 2 5 ...
Page 158: ...144 Phaser 780 Color Printer Multi purpose tray FRUs 1 4 2 3 7 6 5 8 9 780 5 122 11 12 13 10 ...
Page 160: ...146 Phaser 780 Color Printer Paper feeder cover FRUs 780 5 123 1 2 3 ...
Page 162: ...148 Phaser 780 Color Printer Paper feeder FRUs 1 2 3 5 4a 4b 6 7 780 5 124 ...
Page 164: ...150 Phaser 780 Color Printer Imaging FRUs 1 2 3 4 5 6 7 780 5 125 ...
Page 166: ...152 Phaser 780 Color Printer Developer FRUs 780 5 126 1 1 1 2 2 2 3 3 3 4 4 4 ...
Page 168: ...154 Phaser 780 Color Printer Carousel FRUs 4c 4d 5 4b 4a 3 2 1 780 5 127 6 ...
Page 172: ...158 Phaser 780 Color Printer Fuser assembly FRUs 1 2 3 780 5 129 4 ...
Page 174: ...160 Phaser 780 Color Printer Paper exit FRUs 780 5 130 1 2 3 3 3 3 3 ...
Page 178: ...164 Phaser 780 Color Printer Drive FRUs 780 5 132 1 2 3 4 6 5 9 8 7a 7d 7c 7c 7b ...
Page 182: ...168 Phaser 780 Color Printer Electronics front FRUs 780 5 134 2 4 5 6 3 8 9 7 1 10 ...
Page 184: ...170 Phaser 780 Color Printer Image processor FRUs 780 5 135 1 2 3 6 5 4 7 8 9 12 10 11 ...
Page 198: ...184 Phaser 780 Color Printer ...
Page 233: ...Service Guide 21 ...
Page 234: ...220 Phaser 780 Color Printer ...