Service Guide
21
Auto-
density
Calibration
Error
(Error 13)
There is problem with the auto-density
calibration. The engine control board
detected that the auto-density
calibration sensor LED output signal is
below specified range.
1.
Power cycle the printer
2.
Check the auto-density
calibration sensor for
contamination from toner.
Replace the sensor, if
necessary.
3.
Inspect and reseat the
auto-density calibration
sensor. Ensure the senor’s
solenoid-activated cleaning
blade is in place and moves
freely.
4.
Test the auto-density
calibration sensor. If bad,
replace the auto-density
calibration sensor
5.
Replace the engine control
board
6.
Replace the low voltage
power supply
Toner
Carousel
Error
(Error 21)
There is a problem with the carousel
home sensor. The engine control board
detected that the carousel home sensor
did not actuate within six seconds after
the start of the carousel motor.
1.
Power cycle the printer
2.
Manually rotate the carousel
assembly several revolutions
3.
Check for contamination that
may cause binding.
4.
Test the carousel home
sensor. Replace if needed
5.
Replace the carousel motor
6.
Replace the engine control
board
PCDC Error
(Error 22)
There is a problem with PCDC
calibration. The engine control board
detected that PCDC calibration value is
much lower than set specifications.
1.
Power cycle the printer
2.
Inspect the process drive.
Ensure the drum rotates
3.
Replace the engine control
board
4.
Replace the image processor
board
Environment
Sensor Error
(Error 23)
There is a problem with the environment
sensor circuit. The engine control board
detected an open environment sensor
circuit
1.
Power cycle the printer
2.
Replace the environment
sensor
3.
Replace the engine control
board
Error code
and
message
Description
Corrective action
Summary of Contents for Phaser 780 Color
Page 6: ......
Page 32: ...18 Phaser 780 Color Printer ...
Page 90: ...76 Phaser 780 Color Printer ...
Page 94: ...80 Phaser 780 Color Printer ...
Page 117: ...Service Guide 103 Removing the developer tie plate 780 5 82 Wire clamp Developer tie plate ...
Page 125: ...Service Guide 111 Removing the laser unit Laser unit Laser cover 780 5 47 ...
Page 150: ...136 Phaser 780 Color Printer ...
Page 156: ...142 Phaser 780 Color Printer Multi purpose tray cover FRUs 780 5 121 3 1 4 2 5 ...
Page 158: ...144 Phaser 780 Color Printer Multi purpose tray FRUs 1 4 2 3 7 6 5 8 9 780 5 122 11 12 13 10 ...
Page 160: ...146 Phaser 780 Color Printer Paper feeder cover FRUs 780 5 123 1 2 3 ...
Page 162: ...148 Phaser 780 Color Printer Paper feeder FRUs 1 2 3 5 4a 4b 6 7 780 5 124 ...
Page 164: ...150 Phaser 780 Color Printer Imaging FRUs 1 2 3 4 5 6 7 780 5 125 ...
Page 166: ...152 Phaser 780 Color Printer Developer FRUs 780 5 126 1 1 1 2 2 2 3 3 3 4 4 4 ...
Page 168: ...154 Phaser 780 Color Printer Carousel FRUs 4c 4d 5 4b 4a 3 2 1 780 5 127 6 ...
Page 172: ...158 Phaser 780 Color Printer Fuser assembly FRUs 1 2 3 780 5 129 4 ...
Page 174: ...160 Phaser 780 Color Printer Paper exit FRUs 780 5 130 1 2 3 3 3 3 3 ...
Page 178: ...164 Phaser 780 Color Printer Drive FRUs 780 5 132 1 2 3 4 6 5 9 8 7a 7d 7c 7c 7b ...
Page 182: ...168 Phaser 780 Color Printer Electronics front FRUs 780 5 134 2 4 5 6 3 8 9 7 1 10 ...
Page 184: ...170 Phaser 780 Color Printer Image processor FRUs 780 5 135 1 2 3 6 5 4 7 8 9 12 10 11 ...
Page 198: ...184 Phaser 780 Color Printer ...
Page 233: ...Service Guide 21 ...
Page 234: ...220 Phaser 780 Color Printer ...