Service Guide
47
Black prints
The entire image area is black. The
printer displays no error code.
1.
Power cycle the printer, if an
error 10 is detected replace
the laser scanner unit.
2.
Replace the engine control
board.
3.
Print Service Test Print 1.
4.
Is the test print completely
black? If no, reload the
printer driver software or
replace the image processor
board.
5.
Generate a test print and open
the front door just before the
sheet of paper enters the fuser.
6.
Remove the imaging unit.
7.
Inspect the image on the
drum. Is there a developed test print image visible on the drum? If no,
replace the imaging unit.
8.
Generate a test print. Is the test print black? Replace the high voltage
power supply.
One color is faded
Toner cartridge is depleted or the toner developer is defective.
1.
Replace the defective toner cartridge.
2.
Replace the toner developer of the defective color.
3041-39
Summary of Contents for Phaser 780 Color
Page 6: ......
Page 32: ...18 Phaser 780 Color Printer ...
Page 90: ...76 Phaser 780 Color Printer ...
Page 94: ...80 Phaser 780 Color Printer ...
Page 117: ...Service Guide 103 Removing the developer tie plate 780 5 82 Wire clamp Developer tie plate ...
Page 125: ...Service Guide 111 Removing the laser unit Laser unit Laser cover 780 5 47 ...
Page 150: ...136 Phaser 780 Color Printer ...
Page 156: ...142 Phaser 780 Color Printer Multi purpose tray cover FRUs 780 5 121 3 1 4 2 5 ...
Page 158: ...144 Phaser 780 Color Printer Multi purpose tray FRUs 1 4 2 3 7 6 5 8 9 780 5 122 11 12 13 10 ...
Page 160: ...146 Phaser 780 Color Printer Paper feeder cover FRUs 780 5 123 1 2 3 ...
Page 162: ...148 Phaser 780 Color Printer Paper feeder FRUs 1 2 3 5 4a 4b 6 7 780 5 124 ...
Page 164: ...150 Phaser 780 Color Printer Imaging FRUs 1 2 3 4 5 6 7 780 5 125 ...
Page 166: ...152 Phaser 780 Color Printer Developer FRUs 780 5 126 1 1 1 2 2 2 3 3 3 4 4 4 ...
Page 168: ...154 Phaser 780 Color Printer Carousel FRUs 4c 4d 5 4b 4a 3 2 1 780 5 127 6 ...
Page 172: ...158 Phaser 780 Color Printer Fuser assembly FRUs 1 2 3 780 5 129 4 ...
Page 174: ...160 Phaser 780 Color Printer Paper exit FRUs 780 5 130 1 2 3 3 3 3 3 ...
Page 178: ...164 Phaser 780 Color Printer Drive FRUs 780 5 132 1 2 3 4 6 5 9 8 7a 7d 7c 7c 7b ...
Page 182: ...168 Phaser 780 Color Printer Electronics front FRUs 780 5 134 2 4 5 6 3 8 9 7 1 10 ...
Page 184: ...170 Phaser 780 Color Printer Image processor FRUs 780 5 135 1 2 3 6 5 4 7 8 9 12 10 11 ...
Page 198: ...184 Phaser 780 Color Printer ...
Page 233: ...Service Guide 21 ...
Page 234: ...220 Phaser 780 Color Printer ...