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Phaser 780 Color Printer
Front panel indications
Media tray indicates missing or empty when it is not
1.
If there is media in the tray, then check the media sensors. If the lower
feeder is available, switch trays to verify the source of the problem
2.
Check to see if the paper-empty sensor is broken.
3.
Run service diagnostics on the media sensors.
4.
Check the media selection switch actuators on the rear of the paper tray.
Also check the paper size switches at the rear of the printer frame or the
lower feeder.
Macintosh printing problems
Image never prints
Printer acts as if it is receiving data, but nothing comes out of printer or it goes
back to “Ready” mode without printing image.
1.
Power cycle the printer and print again.
2.
Make sure that the correct Phaser 780 printer icon was selected in the
Chooser
. Try printing the job again.
3.
In the Chooser or the print dialog, switch background printing to off. Try
printing the job again.
4.
Ensure that the printer can print by printing an internal front panel test
print.
5.
Enable the Error Handler through the front panel and try printing the job
again. If an error page is printed after printing the job again, call the
Customer Support Hotline for further assistance. Please have the error
page in hand.
If available, try printing to a black-and-white PostScript printer (such as
an Apple LaserWriter). If the file does not print on the black-and-white
PostScript printer, this may mean that the problem may be application- or
network-related.
Image prints in black-and-white
1.
In the print driver dialog box, make sure the Color/Grayscale option has
been selected.
2.
Check the version of your LaserWriter driver to ensure that it is version
6.0.7 or higher. Earlier versions of the driver do not support color
PostScript. The application may require special instructions to print.
3.
Ensure the driver setting TekColor is not set to Monochrome mode.
Summary of Contents for Phaser 780 Color
Page 6: ......
Page 32: ...18 Phaser 780 Color Printer ...
Page 90: ...76 Phaser 780 Color Printer ...
Page 94: ...80 Phaser 780 Color Printer ...
Page 117: ...Service Guide 103 Removing the developer tie plate 780 5 82 Wire clamp Developer tie plate ...
Page 125: ...Service Guide 111 Removing the laser unit Laser unit Laser cover 780 5 47 ...
Page 150: ...136 Phaser 780 Color Printer ...
Page 156: ...142 Phaser 780 Color Printer Multi purpose tray cover FRUs 780 5 121 3 1 4 2 5 ...
Page 158: ...144 Phaser 780 Color Printer Multi purpose tray FRUs 1 4 2 3 7 6 5 8 9 780 5 122 11 12 13 10 ...
Page 160: ...146 Phaser 780 Color Printer Paper feeder cover FRUs 780 5 123 1 2 3 ...
Page 162: ...148 Phaser 780 Color Printer Paper feeder FRUs 1 2 3 5 4a 4b 6 7 780 5 124 ...
Page 164: ...150 Phaser 780 Color Printer Imaging FRUs 1 2 3 4 5 6 7 780 5 125 ...
Page 166: ...152 Phaser 780 Color Printer Developer FRUs 780 5 126 1 1 1 2 2 2 3 3 3 4 4 4 ...
Page 168: ...154 Phaser 780 Color Printer Carousel FRUs 4c 4d 5 4b 4a 3 2 1 780 5 127 6 ...
Page 172: ...158 Phaser 780 Color Printer Fuser assembly FRUs 1 2 3 780 5 129 4 ...
Page 174: ...160 Phaser 780 Color Printer Paper exit FRUs 780 5 130 1 2 3 3 3 3 3 ...
Page 178: ...164 Phaser 780 Color Printer Drive FRUs 780 5 132 1 2 3 4 6 5 9 8 7a 7d 7c 7c 7b ...
Page 182: ...168 Phaser 780 Color Printer Electronics front FRUs 780 5 134 2 4 5 6 3 8 9 7 1 10 ...
Page 184: ...170 Phaser 780 Color Printer Image processor FRUs 780 5 135 1 2 3 6 5 4 7 8 9 12 10 11 ...
Page 198: ...184 Phaser 780 Color Printer ...
Page 233: ...Service Guide 21 ...
Page 234: ...220 Phaser 780 Color Printer ...