Contact Information
Please call the TD Merchant Solutions Help Desk at
1-800-363-1163
. We would be happy
to answer any questions you may have.
Authorization:
24 hours a day, seven days a week
Terminal Inquiries:
24 hours a day, seven days a week
General Merchant Inquiries:
Monday – Friday, 8 a.m. – 8 p.m. ET
Printer / Stationery Supplies:
Monday – Friday, 8 a.m. – 5 p.m. ET
Documentation Portal
This guide covers the most commonly used information in order to get you started. Your
terminal has more features and functionality to explore on our documentation portal which
you can find at
www.tdmerchantsolutions.com/posresources
.
Below is a list of the available Luxe 6200m documentation:
•
Quick Start Guide
•
Configuration and Troubleshooting Guide
•
Pre-authorization Guide
•
Givex Gift Card Guide
•
More Rewards Guide
•
UnionPay Guide
•
and more