12
Force post phone / mail purchase
This option is only used when you can’t process a credit card purchase normally through the network
whether due to communication problem or that the force post is requested via the terminal.
1.
From the Desktop screen
Debit / Credit
icon
Force Post
Phone/Mail Purchase.
2.
Confirm if this is a phone order or mail order:
PHONE
or
.
3.
Enter the
dollar amount
.
a)
Enter the
account number
.
b)
Enter the
expiry date
.
c)
If this is a phone order, enter the
CVD
. This can be up to four digits in length.
4.
Enter the
authorization number
.
5.
Confirm the
authorization number
.
6.
You can
REPRINT
the receipt or
FINISH
the transaction.
Receipts
Each transaction has a different receipt and most of the information is purely for record keeping.
There are some points of
important information
you need to be aware of to ensure that your
transactions have completed correctly.
Receipt example
The information that you will use the most is noted and explained below.
Card entry method
C
Chip card transaction
CN
Chip card NSR transactions
CO
Off-line chip card transaction
M
Manually entered transaction and the card was present.
MC
Manually entered fallback of a chip card transaction
RF
Contactless transaction
S
Swiped mag card transaction
SC
Swiped chip card fall back transaction
SN
Swiped NSR transaction
Before you perform this transaction, you must call the TD Merchant Solutions Help Desk
at
1-800-363-1163
and receive an authorization number.
Merchant Name
Address, Postal Code
City, Province
########
LUXTD#######
****
PURCHASE
****
03-21-2020
Acct # ************5097
Card Type VI
A00000000003101001
Trace # 6
Inv. # 5
Auth # 75612
RRN 001003001
TVR8000000000 TSI 7800
TC 0E19785C8DAA97AC
Purchase $40.00 CAD
Tip $10.00 CAD
Total $50.00 CAD
(001)
APPROVED
THANK YOU
(PIN VERIFIED)
Retain this copy for your
records
Merchant Copy
16:19:59
C
VISA CREDIT