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11

Recall all

a) 

 A list of all transactions currently available on the terminal appear. Go to step 3.

Recall by amount

a) 

 Enter  the 

dollar amount

. Go to step 3.

Recall by account #

a) 

 

Swipe

 or 

Manually enter 

the card. Go to step 3.

Recall by invoice #

a) 

 Enter  the 

invoice number

 that you want to recall. Go to step 3.

3. 

If there are multiple transactions, scroll to the desired one.

4. 

 Select 

Void

 to cancel the transaction or select 

Completion

 to close a pre- 

authorization. Press 

Cancel

 to leave this screen without making a selection.

Force post purchase 

This option is only used when you can’t process a credit card purchase normally through 

the network whether due to communication problem or that the force post is requested 

via the terminal.

1. 

From the Desktop screen 

 

Debit / Credit 

icon 

 Force Post 

 Purchase.

2. 

Enter the 

dollar amount

.

3. 

Enter the authorization number.

4. 

Confirm the authorization number.

Insert or swipe credit card

a) 

Insert or swipe the credit card. Go to step 5.

Manual credit card

a) 

Press 

OK

.

b) 

 Enter  the 

account number

.

c) 

 You may be requested to confirm your card type (Visa, Mastercard, 

UnionPay, etc.) by tapping the icon on the screen.

d) 

 Enter  the 

expiry date

. This is four digits in length.

e) 

 Enter  the 

CVD number

. This can be up to four digits in length. Go to step 5.

5. 

 You  can 

REPRINT

 the receipt or 

FINISH

 the transaction.

Before you perform this transaction, you must call the TD Merchant Solutions Help Desk 

at 

1-800-363-1163 

and receive an authorization number.

Summary of Contents for Luxe 6200m

Page 1: ...For the TD Luxe 6200m Wired Standalone Wired Semi Integrated TD Luxe 6200m Quick Start Guide...

Page 2: ...en permission of an authorized representative of The Toronto Dominion Bank NOTICE The Toronto Dominion Bank reserves the right to make changes to specifications at any time and without notice The Toro...

Page 3: ...ud prevention 5 Manually entered credit card transactions 5 Force post transactions are disabled by default 5 Call for authorization 5 Storing cardholder receipts 6 Financial Transactions 6 Accepted c...

Page 4: ...ctionality 15 Troubleshooting 15 Error codes 15 What do I do if the terminal displays a security alert 16 What problems can I easily resolve 16 Why isn t my terminal powering on 16 Reference 16 Storin...

Page 5: ...acceptance decals Visa MasterCard Discover American Express Interac Direct Payment etc Information to help you protect your business and customers from fraud The TD Luxe 6200m Terminal The terminal al...

Page 6: ...Desktop screen See below for more information The icon accesses the Help screen This menu contains features used by the TD technician or information that could be requested by the TD Merchant Solution...

Page 7: ...any unauthorized use of the terminal or any user IDs or passwords There are two user security settings No security Default This setting does not use user IDs and passwords Merchants that choose to use...

Page 8: ...ost disabled Manual entry credit card Manual entry gift card Yes Yes Yes Cashback prompt Purchase with tip Split bill Transaction recall Void Yes Receipt settings Cash transaction receipts Print opera...

Page 9: ...ciated with it Manually entered credit card transactions include mail order and telephone order transactions Force post transactions are disabled by default The force post function allows prior author...

Page 10: ...you retain cash register tapes for direct payment transactions If TD needs a receipt copy please send it within eight 8 days and retain a copy for your records The required storage and response times...

Page 11: ...Go to step 4 OR a Split payment Enter the payment amount b Correct or confirm the amount back arrow or OK c Select the payment method If you accept gift cards then the option will appear here as well...

Page 12: ...Manual entry credit only a Enter the account number b Enter the expiry date c Enter the CVD number This number is generally located on the back of the credit card Go to step 8 10 The screen shows tha...

Page 13: ...ou can REPRINT the receipt or FINISH the transaction Void This option recalls a transaction so that you can void it The following instructions can access any transactions that were performed in the cu...

Page 14: ...to step 5 5 Press Continue 6 You can REPRINT the receipt or FINISH to complete the refund and the receipts print Transaction recall The following instructions access any transactions that were perfor...

Page 15: ...e network whether due to communication problem or that the force post is requested via the terminal 1 From the Desktop screen Debit Credit icon Force Post Purchase 2 Enter the dollar amount 3 Enter th...

Page 16: ...SH the transaction Receipts Each transaction has a different receipt and most of the information is purely for record keeping There are some points of important information you need to be aware of to...

Page 17: ...roved as it could be DECLINED Receipt print options You can select which receipts print and when by calling the TD Merchant Solutions Help Desk The options available to you are Customer receipts Print...

Page 18: ...efore your balancing window ends you ll receive same or next business day deposit for credit and debit card totals Otherwise they will be forwarded to the next business day You must close your busines...

Page 19: ...d available features please review our online Configuration and Troubleshooting Guide at www tdmerchantsolutions com posresources Troubleshooting If you re unable to resolve the problem after performi...

Page 20: ...ad the problem is with the first card 3 Use a cleaning card to clean the problem card reader Printer does not print 1 Is there is paper in the device If there is ensure that the paper is loaded correc...

Page 21: ...ip and magnetic card readers Changing the paper 1 Gently pull up on the paper chamber panel along the top of terminal and remove the old paper roll 2 Unwrap a new paper roll and place it in the paper...

Page 22: ...18...

Page 23: ...ationery Supplies Monday Friday 8 a m 5 p m ET Documentation Portal This guide covers the most commonly used information in order to get you started Your terminal has more features and functionality t...

Page 24: ...529126 0321...

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