- 12 -
Cashback (optional)
7.
The customer indicates whether they want cashback (
Yes
or
No
).
8.
The customer enters or selects the cashback amount and presses
OK
.
9.
The customer accepts the new total (
Accept
or
Change
).
Debit surcharge (optional)
10.
The customer agrees to the debit surcharge (
Yes
or
No
).
Account selection
11.
The customer selects which account they want to use (
Chq
or
Sav
).
12.
The customer enters their
PIN
and presses
OK
.
13.
The screen shows that authorization number, the transaction total and the
receipts print.
a)
If cashback was requested and authorized, ensure that the correct
amount is provided to the customer.
b)
If this is a UnionPay transaction, the customer may be required to sign
the receipt. Review the receipt to see if a signature is requested.
If you don’t use cashback, you will not see step 6, 7, or 8.
If you don’t use debit surcharge, you will not see step 9.
If this is a UnionPay transaction, you will not see step 10.
If this is a UnionPay transaction, the customer may not be required to enter a PIN
and can bypass this step. If the customer bypasses the step, and the terminal
requests a PIN again, then the customer must enter their PIN.
•
Tip and cashback functionality are available for debit card sales. For more
information, see the Merchant Guide.
•
All sales must be completed with one card; there are no split payment options.
ENTER
AMOUNT
RECEIPTS
FINISHED
ENTER PIN
INSERT CARD or
SWIPE CARD
TAP CARD
CONFIRM
AMOUNT
PAYMENT
METHOD
Summary of Contents for Desk 5000
Page 32: ...535592 0518...