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Receipts
Each transaction has a different receipt and most of the information is purely for record keeping.
There is
important information
that
you need to be aware of to ensure that your
transactions have completed correctly.
Printing receipts
1.
Press
9
on the keypad.
2.
Select which receipt you want to reprint (
Last Receipt
or
Search
). If you select
Last Receipt
, go to step 5. If you select Search, go to step 3.
3.
If
pre-authorizations are enabled on your terminal you will be asked if the receipt
is a from a pre-authorization (
Yes
or
No
)
.
This will help the terminal filter through
the transactions and reduce the number of receipts returned.
4.
Swipe the card used in the transaction or select the criteria that you want to
search by (
All
,
Reference #
,
Clerk #
,
Invoice #
,
Account #
,
Customer #
or
RRN
).
a) All
displays every transaction on the terminal.
b)
Reference #
displays a transaction by its reference number. You can
find this information on the receipt.
c)
Clerk #
displays every transaction performed by a specific clerk number
in the open batch on this terminal.
d) Invoice #
displays a transaction by its invoice number. You can find this
information on the receipt.
e)
Account #
displays every transaction by the last four numbers on the
card that was used. You can find this information on the receipt or this
can be provided by the customer.
f) RRN
displays a transaction by its RRN number. You can find this information
on the receipt.
g)
Scroll through the
available receipts
, select the desired one and press
OK
.
5.
Select which receipt you want to reprint (
Merchant Copy
,
Customer Copy
or
Both
).
6.
The receipt reprints and is noted as a duplicate.
Receipts options (semi-integrated mode only)
You use this option to select which device or devices print the receipts. This function is
protected by the administrator ID and password.
1.
Press the
Admin
key, select
Misc. Options
, select
Semi-Integrated
and then
Receipt Options
.
2.
Select how you want to print receipts (
ECR
,
Terminal
or
Both
) and press
Enter
.
ECR
means receipts are only printed on the electronic cash register.
Terminal
means receipts are only printed on the terminal.
Summary of Contents for Desk 5000
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