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TBK-NVR2200 Network Video Recorder User Manual V2

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Summary of Contents for TBK-NVR2200 Series

Page 1: ...TBK NVR2200 Network Video Recorder User Manual www tbkvision com 1 User Manual Network Video Recorder TBK NVR2200 series...

Page 2: ...NECTION WITH THE USE OF THIS PRODUCT EVEN IF THE MANUFACTURER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES REGARDING TO THE PRODUCT WITH INTERNET ACCESS THE USE OF PRODUCT SHALL BE WHOLLY AT YO...

Page 3: ...European standards listed under the EMC Directive 2014 30 EU the LVD Directive 2014 35 EU the RoHS Directive 2011 65 EU 2012 19 EU WEEE directive Products marked with this symbol cannot be disposed o...

Page 4: ...tions The symbols that may be found in this document are defined as follows Symbol Description Provides additional information to emphasize or supplement important points of the main text Indicates a...

Page 5: ...for detailed information Input voltage should meet both the SELV Safety Extra Low Voltage and the Limited Power Source with 100 240 VAC or 12 VDC according to the IEC60950 1 standard Please refer to t...

Page 6: ...ping it may cause damage to the sensitive electronics within the unit Use the device in conjunction with an UPS if possible Power down the unit before connecting and disconnecting accessories and peri...

Page 7: ...y of the input and output record is configurable Local Monitoring HDMI and VGA outputs provided HDMI video output at up to 4K resolution Multiple screen display in live view is supported and the displ...

Page 8: ...on detection Tag adding for record files searching and playing back by tags Locking and unlocking record files Local redundant recording Provide new playback interface with easy and flexible operation...

Page 9: ...ermission which includes the limit to access any channel Admin password resetting by exporting importing the GUID file Operation alarm exceptions and log recording and searching Manually triggering an...

Page 10: ...oard operation Remote HDD formatting and program upgrading Remote system restart and shutdown RS 485 transparent channel transmission Alarm and exception information can be sent to the remote host Rem...

Page 11: ...g Your Password 34 2 2 Using Wizard for Basic Configuration 35 2 3 Adding and Connecting the IP Cameras 39 2 3 1 Activating the IP Camera 39 2 3 2 Adding the Online IP Cameras 41 2 3 3 Editing the Con...

Page 12: ...Recording 81 5 4 Configuring Alarm Triggered Recording 83 5 5 Configuring VCA Event Recording 84 5 6 Manual Recording 87 5 7 Configuring Holiday Recording 87 5 8 Configuring Redundant Recording 89 5...

Page 13: ...rms 121 8 3 Detecting Video Loss Alarm 124 8 4 Detecting Video Tampering Alarm 126 8 5 Handling Exceptions Alarm 128 8 6 Setting Alarm Response Actions 128 8 7 Triggering or Clearing Alarm Output Manu...

Page 14: ...etwork Detection 167 11 4 1 Testing Network Delay and Packet Loss 167 11 4 2 Exporting Network Packet 167 11 4 3 Checking the Network Status 168 11 4 4 Checking Network Statistics 169 Chapter 12 HDD M...

Page 15: ...figuration File 194 14 5 Upgrading System 195 14 5 1 Upgrading by Local Backup Device 195 14 5 2 Upgrading by FTP 195 14 6 Restoring Default Settings 196 Chapter 15 Others 197 15 1 Configuring General...

Page 16: ...switch on the rear panel is turned on STATUS Flickers red when data is being read from or written to HDD Tx Rx Flickers green when network connection is functioning properly 2 MENU Accesses the main...

Page 17: ...ion number shared by the NVRs You may also pair an IR Remote to a specific NVR by changing the Device ID as follows Pairing Enabling the IR Remote to a Specific NVR optional You can pair an IR Remote...

Page 18: ...functions proceed as follows Press the DEV key on the IR Remote Any existing Device ID will be erased from the unit s memory and it will no longer function with the NVR Re enabling the IR Remote requi...

Page 19: ...election 3 Press Enter button 12 to accept selection If User Is Not Logged On 1 Hold Power On Off button 1 down for five seconds to display the user name password prompt 2 Press the Enter button 12 to...

Page 20: ...Edit mode 4 EDIT Delete characters before cursor Check the checkbox and select the ON OFF switch 5 A Adjust focus in the PTZ Control menu Switch on screen keyboards upper and lower case alphabet symb...

Page 21: ...tart auto switch in auto switch mode 13 PTZ Enter PTZ Control mode 14 ESC Go back to previous screen N A 15 RESERVED Reserved 16 F1 Select all items on a list N A Switch between play and reverse play...

Page 22: ...2 Step 5 Press the ENTER button on the remote If the Status indicator on the front panel turns blue the remote control is operating properly If the Status indicator does not turn blue and there is sti...

Page 23: ...list from your provider The operation of the mouse Table 1 5 Description of the Mouse Control Name Action Description Left Click Single Click Live view Select channel and show the quick set menu Menu...

Page 24: ...re 1 5 Soft Keyboard 1 Figure 1 6 Soft Keyboard 2 Description of the buttons on the soft keyboard Table 1 6 Description of the Soft Keyboard Icons Icon Description Icon Description Number English lett...

Page 25: ...rface HDMI video output connector 4 LAN Network Interface 1 10 100 1000 Mbps self adaptive Ethernet interface 5 Audio Out RCA connector for audio output 6 VGA Interface DB9 connector for VGA output Di...

Page 26: ...Mbps self adaptive Ethernet interface 5 Audio Out RCA connector for audio output 6 VGA Interface DB9 connector for VGA output Display local video output and menu 7 USB Interface Universal Serial Bus...

Page 27: ...y UPS be used in conjunction with the device The Power indicator LED on the front panel should be red indicating the device gets the power supply Step 2 Press the POWER button on the front panel The P...

Page 28: ...ooting the NVR In the Shutdown menu you can also reboot the NVR Step 1 Enter the Shutdown menu by clicking Menu Shutdown Step 2 Click the Logout button to lock the NVR or the Reboot button to reboot t...

Page 29: ...protect your product Step 2 In the IP Camera Activation text field enter the password to activate the IP camera s connected to the device Step 3 Click OK to save the password and activate the device...

Page 30: ...t are connected with default protocol Figure 2 5 Attention Interface 2 1 3 Using the Unlock Pattern for Login For the Admin user you can configure the unlock pattern for device login Configuring the U...

Page 31: ...Connect at least 4 dots to draw the pattern Each dot can be connected for once only Step 3 Draw the same pattern again to confirm it When the two patterns match the pattern is configured successfully...

Page 32: ...first before unlocking Please refer to Configuring the Unlock Pattern Step 1 Right click the mouse on the screen and select the menu to enter the interface as shown in Figure 2 8 Figure 2 10 Draw the...

Page 33: ...in and Logout User Login Purpose If NVR has logged out you must login the device before operating the menu and other functions Step 1 Select the User Name in the dropdown list Figure 2 12 Login Interf...

Page 34: ...operation on the screen is invalid It is required to input a user name and password to unlock the system 2 1 5 Resetting Your Password When you forget the password of the admin you can reset the pass...

Page 35: ...d interface to set the new admin password Refer to Chapter 2 1 2 Activating Your Device for details Step 4 Click OK to set the new password You can export the new GUID file to the U flash disk for fut...

Page 36: ...e Setup Wizard at that moment click the Cancel button You can also choose to use the Setup Wizard next time by leaving the Start wizard when the device starts checkbox checked Step 2 Click Next button...

Page 37: ...er the P2P interface to configure the parameters Please refer to Chapter 11 2 1 Configuring TBK Supervision P2P service for detailed instructions Figure 2 18 P2P Settings Step 5 Click Next button afte...

Page 38: ...s all the data saved in the HDD Step 9 Click Next button You enter the Adding IP Camera interface Step 10 Click Search to search the online IP Camera and the Security status shows whether it is active...

Page 39: ...stream of IP camera which supports H 265 video format for the initial access Step 11 Click Next button Configure the recording for the added IP Cameras Figure 2 22 Record Settings Step 12 Click OK to...

Page 40: ...segment the Password status shows whether it is active or inactive Figure 2 23 IP Camera Management Interface Step 2 Click the inactive icon of the camera to enter the following interface to activate...

Page 41: ...sword regularly especially in the high security system resetting the password monthly or weekly can better protect your product Step 4 Click OK to finish the acitavting of the IP camera And the securi...

Page 42: ...IP camera and click the Add button to add it directly and you can click the Search button to refresh the online IP camera manually Figure 2 26 Quick Adding IP Camera Interface Or you can choose to cu...

Page 43: ...ra from the list and click the button to add the camera Or you can click the One touch Adding button to add all cameras with the same login password from the list Make sure the camera to add has alrea...

Page 44: ...d has not been actiavated you can activate it from the IP camera list on the camera management interface Step 3 Optional Check the checkbox of Continue to Add to add other IP cameras Step 4 Click Add...

Page 45: ...the added IP cameras the Security status shows the security level of the password of camera strong password weak password and risk password Figure 2 30 Security Level of IP Camera s Password Enabling...

Page 46: ...fter the adding of the IP cameras the basic information of the camera lists in the page you can configure the basic setting of the IP cameras Step 1 Click the icon to edit the parameters you can edit...

Page 47: ...era Step 3 Click OK to save the settings and exit the interface Configuring the customized protocols Purpose To connect the network cameras which are not configured with the standard protocols you can...

Page 48: ...f the network camera Port Path Example rtsp 192 168 1 55 554 ch1 main av_stream Protocol Name Edit the name for the custom protocol Enable Substream If the network camera does not support sub stream o...

Page 49: ...power safely along with data on Ethernet cabling to the connected network cameras If you disable the PoE interface you can also connect to the online network cameras And the PoE interface supports th...

Page 50: ...in this case the parameters of the camera can t be edited The IP address of the camera can only be edited in the Network Configuration interface see Chapter 11 1 Configuring General Settings for detai...

Page 51: ...00 m you can configure the PoE channel to the long network cable mode Step 1 Enter the PoE Configuration interface Menu Camera Camera PoE Configuration Step 2 Click the radio button of each POE channe...

Page 52: ...ferent IP camera models and cable materials When the transmission distance reaches 100 to 250 meters you must use the CAT5E or CAT6 network cable to connect with the PoE interface When the transmissio...

Page 53: ...ur as soon as possible Table 3 1 Description of Live View Icons Icons Description Alarm video loss video tampering motion detection VCA and sensor alarm Record manual record schedule record motion det...

Page 54: ...is used as the aux output When the aux output is enabled the main output cannot perform any operation and you can do some basic operation on the live view mode for the Aux output 3 2 1 Front Panel Ope...

Page 55: ...nt interface and manage the cameras Playback Enter the playback interface and start playing back the video of the selected channel immediately PTZ Enter the PTZ control interface Output Mode Four mode...

Page 56: ...pdown list Next Screen When displaying less than the maximum number of cameras in Live View clicking this feature will switch to the next set of displays Playback Enter into Playback mode PTZ Control...

Page 57: ...e record in last five minutes If no record is found it means there is no record during the last five minutes Digital Zoom is for zooming in the live image You can zoom in the image to different propor...

Page 58: ...ve View Strategy Face detection function can be used to detect the human faces in live view mode and save in HDD When there are human faces with the specified size detected in the front of the camera...

Page 59: ...s available in this menu include Video Output Interface Select the video output to configure the live view parameters Live View Mode Select the display mode to be used for live view Dwell Time The tim...

Page 60: ...ick to stop all the live view 4 Click the Apply button to save the setting You can also click and drag the camera to the desired window on the live view interface to set the camera order Step 3 Set th...

Page 61: ...ing the image quality channel zero encoding is supported as an option for you Step 1 Enter the Live View Settings interface Menu Configuration Live View Step 2 Select the Channel Zero Encoding tab Fig...

Page 62: ...fore you control the PTZ camera Step 1 Enter the PTZ Settings interface Menu Camera PTZ Figure 4 1 PTZ Settings Step 2 Click the PTZ Parameters button to set the PTZ parameters Figure 4 2 PTZ General...

Page 63: ...TZ Control interface Menu Camera PTZ Figure 4 3 PTZ Settings Step 2 Use the directional button to wheel the camera to the location where you want to set preset and the zoom and focus operations can be...

Page 64: ...Z control panel Step 2 Choose Camera in the dropdown list Step 3 Click the button to show the general settings of the PTZ control Figure 4 4 PTZ Panel General Step 4 Click to enter the preset No in th...

Page 65: ...the order at which the PTZ will follow while cycling through the patrol The Duration refers to the time span to stay at the corresponding key point The Speed defines the speed at which the PTZ will m...

Page 66: ...ontrol panel Step 2 Click the button to show the general settings of the PTZ control Figure 4 7 PTZ Panel General Step 3 Select a patrol in the dropdown list and click the Call Patrol button to call i...

Page 67: ...corner of the PTZ setting interface Or press the PTZ button on the front panel or click the PTZ Control icon in the quick setting bar or select the PTZ option in the right click menu to show the PTZ...

Page 68: ...right limit as well the angle from the left limit to the right limit should be no more than 180 4 2 8 Calling Linear Scan Before operating this function make sure the connected camera supports the lin...

Page 69: ...make sure the connected camera supports the linear scan and is in HIKVISION protocol Purpose For some certain model of the speed dome it can be configured to start a predefined park action scan preset...

Page 70: ...predefined preset 1 to preset 32 in order after the park time The undefined preset will be skipped Park Patrol 1 The dome starts move according to the predefined patrol 1 path after the park time Park...

Page 71: ...elect the PTZ option in the right click menu Click the Configuration button on the control panel and you can enter the PTZ Settings interface In PTZ control mode the PTZ panel will be displayed when a...

Page 72: ...om 72 3D Positioning Image Centralization Menu Switch to the PTZ control interface Switch to the one touch control interface Switch to the general settings interface Previous item Next item Start patt...

Page 73: ...install a HDD and initialize it Menu HDD General Figure 5 1 HDD General 2 Check the storage mode of the HDD Click Advanced to check the storage mode of the HDD If the HDD mode is Quota please set the...

Page 74: ...elect the video encoding to H 265 or H 264 Enable H 264 Mode check the checkbox to enable Once enabled the Max Bitrate Mode Max Bitrate Kbps and Max Bitrate Range Recommend are not configurable Enabli...

Page 75: ...redundant record or capture you save the record and captured picture in the redundant HDD See Chapter Configuring Redundant Recording Record Audio Check the checkbox to enable or disable audio record...

Page 76: ...TBK NVR2200 Network Video Recorder User Manual V2 www tbkvision com 76 Figure 5 5 Sub stream Parameters 2 Configure the parameters of the camera 3 Click Apply to save the settings...

Page 77: ...interface Menu Record Schedule Step 2 Configure Record Schedule 1 Select Record Schedule Different recording types are marked in different color icons Continuous scheduled recording Event recording t...

Page 78: ...y factory default I In the message box you can choose the day to which you want to set schedule Figure 5 7 Recording Schedule Interface You can click the button to set the accurate time of the schedul...

Page 79: ...alarm input settings or VCA settings as well For detailed information refer to Chapter 8 1 and Chapter 9 The VCA settings are only available to the smart IP cameras Repeat the above edit schedule ste...

Page 80: ...raw the Schedule II Click the Apply button to validate the settings Step 3 Optional If the settings can also be used to other channels click Copy and then choose the channel to which you want to copy...

Page 81: ...fy the surveillance center and so on In this chapter you can follow the steps to schedule a record which triggered by the detected motion Step 1 Enter the Motion Detection interface Menu Camera Motion...

Page 82: ...nels which you want the motion detection event to trigger recording 2 Click Apply to save the settings 3 Click OK to back to the upper level menu 4 Exit the Motion Detection menu Step 3 Edit the Motio...

Page 83: ...rm triggered recording Step 1 Enter the Alarm settings interface Menu Configuration Alarm Figure 5 13 Alarm Settings Step 2 Click Alarm Input Figure 5 14 Alarm Settings Alarm Input 1 Select Alarm Inpu...

Page 84: ...click Copy and choose the alarm input number Figure 5 16 Copy Alarm Input Step 3 Edit the Alarm triggered record in the Record Capture Schedule setting interface For the detailed information of schedu...

Page 85: ...tection Step 1 Enter the VCA settings interface and select a camera for the VCA settings Menu Camera VCA Figure 5 17 VCA Settings Step 2 Configure the detection rules for VCA events For details please...

Page 86: ...ger Camera of VCA Alarm The PTZ Linking function is only available for the VCA settings of IP cameras Step 6 Enter Record Schedule settings interface Menu Record Schedule Record Schedule and then set...

Page 87: ...he REC SHOT button on the front panel Figure 5 19 Manual Record Step 2 Enable the Manual Recording 1 Select Record on the left bar 2 Click the status button before camera number to change to Step 3 Di...

Page 88: ...s 2 Check the checkbox after Enable Holiday 3 Select Mode from the dropdown list 4 There are three different modes for the date format to configure holiday schedule 5 Set the start and end date 6 Clic...

Page 89: ...D General Step 2 Select the HDD and click to enter the Local HDD Settings interface 1 Set the HDD property to Redundancy Figure 5 23 HDD General Editing 2 Click Apply to save the settings 3 Click OK t...

Page 90: ...gs to enter the following interface Figure 5 24 Record Parameters 3 Select Camera you want to configure in the drop down list 4 Check the checkbox of Redundant Record Capture 5 Click OK to save settin...

Page 91: ...side menu Step 4 Click to enter editing interface Step 5 Configuring HDD group 1 Choose a group number for the HDD group 2 Click Apply and then in the pop up message box click Yes to save your setting...

Page 92: ...u Playback Step 2 Check the checkbox of channel s in the channel list and then double click to select a date on the calendar Figure 5 27 Normal Smart Playback Step 3 During playback click the button t...

Page 93: ...an also click to change it to to unlock the file and the file is not protected Lock File when Export Step 1 Enter Export setting interface Menu Export Figure 5 29 Export Step 2 Select the channels you...

Page 94: ...files of which the recording is still not completed cannot be locked 2 Click to change it to to unlock the file and the file is not protected Figure 5 31 Unlocking Attention 5 10 2 Setting HDD Propert...

Page 95: ...nnot save any files in a Read only HDD If you want to save files in the HDD change the property to R W If there is only one HDD and is set to Read only the NVR can t record any files Only live view mo...

Page 96: ...d Instant playback by channel Choose a channel in live view mode and click the button in the quick setting toolbar In the instant playback mode only record files recorded during the last five minutes...

Page 97: ...les recorded in specified time duration Multi channel simultaneous playback and channel switch are supported Step 1 Enter playback interface Menu Playback Step 2 Select the Normal Smart in the drop do...

Page 98: ...rent recording types blue for continuous recording and red for event recording Step 5 Click the radio button to start playing the continuous recorded files Playback Interface You can use the toolbar i...

Page 99: ...otion detection Search the matched video Set full screen for motion detection Draw line for the line crossing detection Draw quadrilateral for the intrusion detection Filter video files by setting the...

Page 100: ...system will analyze the video containing the motion line or intrusion detection information mark it with green color and play it in the normal speed while the video without motion will be played in th...

Page 101: ...lick on the image to specify the start point and end point of the line Intrusion Detection Click the button and specify 4 points to set a quadrilateral region for intrusion detection Only one region c...

Page 102: ...veral channels searched out by event type e g alarm input motion detection and VCA Step 1 Enter the Playback interface Menu Playback Step 2 Select the Event in the drop down list on the top left side...

Page 103: ...VCA Alarm Step 5 Select the camera s for searching and set the Start time and End time Step 6 Click Search button to get the search result information You may refer to the right side bar for the resu...

Page 104: ...1 5 Playing Back by Tag Purpose Video tag allows you to record related information like people and location of a certain time point during playback You can use video tag s to search for record files...

Page 105: ...ut tag name Max 64 tags can be added to a single video file Step 3 Tag management Click button to enter the File Management interface and click Tag to manage the tags You can check edit and delete tag...

Page 106: ...and post play can be configured You can click button to select the previous or next tag Please refer to Table 6 1 for the description of buttons on the toolbar 6 1 6 Playing Back by System Logs Purpos...

Page 107: ...log with record file and click button to enter Playback interface If there is no record file at the time point of the log the message box No result found will pop up Figure 6 15 Result of System Log...

Page 108: ...ps to look up and play back files in the external devices Step 1 Enter Tag Search interface Menu Playback Step 2 Select the External File in the drop down list on the top left side The files are liste...

Page 109: ...esents playback of one frame If you choose reverse playback of the record file click button until the speed changes to Single frame and one click on the playback screen represents reverse playback of...

Page 110: ...se to hold and drag through the playing time bar to fast view the video files Step 3 Release the mouse to the required time point to enter the full screen playback The fast view is supported only in t...

Page 111: ...s and tags you have added in the playback mode Step 1 Enter the playback interface Step 2 Click on the toolbar to enter the file management interface Figure 6 20 File Management Step 3 You can view th...

Page 112: ...up and click Quick Export button The time duration of record files on a specified channel cannot exceed one day Otherwise the message box Max 24 hours are allowed for quick export will pop up Figure...

Page 113: ...Exporting interface until all record files are exported Figure 7 3 Export Finished Step 4 Check backup result Choose the record file in Export interface and click button to check it The Player player...

Page 114: ...al Step 2 Select the cameras to search Step 3 Set search condition and click Search button to enter the search result interface The matched video files or pictures are displayed in Chart or List displ...

Page 115: ...button to export all the files Or you can select recording files you want to back up and click Export button to enter Export interface If the inserted USB device is not recognized Click the Refresh bu...

Page 116: ...writer has the same operating instructions Please refer to steps described above 7 1 3 Backing up by Event Search Purpose Back up event related record files using USB devices USB flash drives USB HDDs...

Page 117: ...hed video files are displayed in Chart or List display mode Select video files from the Chart or List interface to export Figure 7 10 Result of Event Search Step 6 Export the video files Please refer...

Page 118: ...7 11 Video Clips or Captured Pictures Export Interface Step 4 Export the video clips or captured pictures in playback Please refer to step5 of Chapter 7 1 2 Backing up by Normal Video Search for deta...

Page 119: ...e Select a record file or folder in the backup device and click button if you want to delete it Click Erase button if you want to erase the files from a re writable CD DVD Click Format button to forma...

Page 120: ...n Detection Setup Interface Step 2 Set up detection area and sensitivity Tick Enable Motion Detection use the mouse to draw detection area s and drag the sensitivity bar to set sensitivity Click butto...

Page 121: ...Set Arming Schedule of Motion Detection Step 5 Click Handling tab to set up alarm response actions of motion alarm please refer to Chapter Setting Alarm Response Actions Step 6 If you want to set moti...

Page 122: ...to enter the linkage action settings interface 3 Select the alarm linkage action s you want to disarm for the local alarm input1 The selected linkage actions include the Full Screen Monitoring Audibl...

Page 123: ...ng schedule of other days of a week You can also use Copy button to copy an arming schedule to other days Step 6 Select Linkage Action tab to set up alarm response actions of the alarm input please re...

Page 124: ...gure 8 8 Copy Settings of Alarm Input 8 3 Detecting Video Loss Alarm Purpose Detect video loss of a channel and take alarm response action s Step 1 Enter Video Loss interface of Camera Management and...

Page 125: ...periods can be set within each day 3 Click Apply button to save the settings Time periods shall not be repeated or overlapped Figure 8 10 Set Arming Schedule of Video Loss Step 4 Select Linkage Action...

Page 126: ...tampering handling action of the channel 1 Check the checkbox of Enable Video Tampering Detection 2 Drag the sensitivity bar to set a proper sensitivity level Use the mouse to draw an area you want to...

Page 127: ...e 8 12 Set Arming Schedule of Video Tampering Step 4 Select Linkage Action tab to set up alarm response actions of video tampering alarm please refer to Chapter Setting Alarm Response Actions Step 5 C...

Page 128: ...ace of System Configuration and handle various exceptions Menu Configuration Exceptions Please refer to Chapter 8 6 Setting Alarm Response Actions for detailed alarm response actions Figure 8 13 Excep...

Page 129: ...tor display in full screen the video image from the alarming channel configured for full screen monitoring If alarms are triggered simultaneously in several channels their full screen images will be s...

Page 130: ...an alarm is detected Please refer to Chapter 11 2 8 Configuring Email for details of Email configuration Trigger Alarm Output Trigger an alarm output when an alarm is triggered Step 1 Enter Alarm Out...

Page 131: ...at the above steps to set up arming schedule of other days of a week You can also use Copy button to copy an arming schedule to other days Click the OK button to complete the video tampering settings...

Page 132: ...output the alarm can be cleared only by clicking Clear button in the following interface Step 1 Select the alarm output you want to trigger or clear and make related operations Menu Manual Alarm Step...

Page 133: ...nfigured on the IP camera settings interface first All VCA detection must be supported by the connected IP camera Please refer to the User Manual of Network Camera for the detailed instructions for th...

Page 134: ...g people vehicles and objects cross a set virtual line The line crossing direction can be set as bidirectional from left to right or from right to left And you can set the duration for the alarm respo...

Page 135: ...the detection sensitivity Sensitivity Range 1 100 The higher the value is the more easily the detection alarm can be triggered 3 Click OK to save the rule settings and back to the line crossing detec...

Page 136: ...TBK NVR2200 Network Video Recorder User Manual V2 www tbkvision com 136 Step 8 Click Apply to activate the settings...

Page 137: ...Settings button to set the intrusion detection rules Set the following parameters 1 Threshold Range 1s 10s the threshold for the time of the object loitering in the region When the duration of the ob...

Page 138: ...egion entrance detection function detects people vehicle or other objects which enter a pre defined virtual region from the outside place and some certain actions can be taken when the alarm is trigge...

Page 139: ...our vertexes of the detection region and right click to complete drawing Only one region can be configured Up to 4 rules can be configured Step 8 Click Apply to save the settings 9 5 Region Exiting De...

Page 140: ...rules can be configured 9 7 Object Removal Detection Purpose Object removal detection function detects the objects removed from the pre defined region such as the exhibits on display and a series of...

Page 141: ...Exception to enable the audio loss detection function 2 Check the checkbox of Sudden Increase of Sound Intensity Detection to detect the sound steep rise in the surveillance scene You can set the dete...

Page 142: ...aused by defocus of the lens can be detected and some certain actions can be taken when the alarm is triggered Please refer to the Chapter 9 2 Face Detection for operating steps to configure the defoc...

Page 143: ...143 Step 4 Click to configure the trigger channel arming schedule and linkage action for the PIR alarm Step 5 Click the Rule Settings button to set the rules Please refer to the Chapter 9 2 Face Detec...

Page 144: ...terface to search the picture and play the picture related video file according to the specified conditions Before you start Please refer to Chapter 9 1 Face Detection for configuring the face detecti...

Page 145: ...icture item and click to play it You can also click to stop the playing or click to play the previous next file Step 6 If you want to export the captured face pictures to local storage device connect...

Page 146: ...or search Step 3 Specify the start time and end time for searching the matched pictures Figure 10 4 Behavior Search Interface Step 4 Select the VCA detection type from the dropdown list including the...

Page 147: ...o play its related video file in the view window on the top right or select a picture item and click to play it You can also click to stop the playing or click to play the previous next file Step 7 If...

Page 148: ...e General Settings interface you can configure the following settings Working Mode NIC Type IPv4 Address IPv4 Gateway MTU DNS DHCP and DNS Server The valid value range of MTU is 500 9676 If the DHCP s...

Page 149: ...can select LAN1 or LAN2 in the NIC type field for parameter settings You can select one NIC card as default route And then the system is connecting with the extranet the data will be forwarded throug...

Page 150: ...es you to get a convenient remote access to the surveillance system Previously access the page http p2p tbkvision com and click on Register to register an account for all the equipment Cameras and rec...

Page 151: ...n to the P2P interface P2P is disabled by default The verification code is empty when the device leaves factory The verification code must contain 6 to 12 letters or numbers and is case sensitive Ever...

Page 152: ...Mobile Client User Manual for adding the device to TBK Supervision P2P service and more operation instructions 11 2 2 Configuring DDNS Purpose You can set the Dynamic DNS DDNS for network access Prio...

Page 153: ...ynDNS website Figure 11 7 DynDNS Settings Interface PeanutHull Enter the User Name and Password obtained from the PeanutHull website Figure 11 8 PeanutHull Settings Interface NO IP Enter the account i...

Page 154: ...erface as shown in Figure 11 10 Figure 11 10 PPPoE Settings Interface Step 3 Check the PPPoE checkbox to enable this feature Step 4 Enter User Name and Password for PPPoE access The User Name and Pass...

Page 155: ...f NTP server NTP Port Port of NTP server Step 5 Click the Apply button to save and exit the interface The time synchronization interval can be set from1 to 10080min and the default value is 60min If t...

Page 156: ...www tbkvision com 156 Figure 11 12 SNMP Settings Interface Step 3 Check the SNMP checkbox to enable this feature Step 4 The enabling of SNMP may cause security problems Click Yes to continue or No to...

Page 157: ...te alarm host server port HTTP port multicast RTSP port Alarm Host IP Port With a remote alarm host configured the device will send the alarm event or exception message to the host when an alarm is tr...

Page 158: ...s Figure 11 15 Configure More Settings Step 4 Click the Apply button to save and exit the interface 11 2 7 Configuring HTTPS Port Purpose HTTPS provides authentication of the web site and associated w...

Page 159: ...11 17 Create Self signed Certificate 2 Enter the country host name IP validity and other information 3 Click OK to save the settings OPTION 2 Create the authorized certificate 1 Click the Create butt...

Page 160: ...y Step 7 Check the checkbox to enable the HTTPS function Step 8 Click the Save button to save the settings 11 2 8 Configuring Email Purpose The system can be configured to send an Email notification t...

Page 161: ...e settings Step 4 Select the Email tab to enter the Email Settings interface Figure 11 21 Email Settings Interface Step 5 Configure the following Email settings Enable Server Authentication optional C...

Page 162: ...st button to test whether your Email settings work 11 2 9 Configuring NAT Purpose Two ways are provided for port mapping to realize the remote access via the cross segment network UPnP and manual mapp...

Page 163: ...3 UPnP Settings Finished Auto OPTION 2 Manual If you select Manual as the mapping type you can edit the external port on your demand by clicking to activate the External Port Settings dialog box Steps...

Page 164: ...Step 5 Enter the virtual server setting page of router fill in the blank of Internal Source Port with the internal port value the blank of External Source Port with the external port value and other...

Page 165: ...rk Advanced Settings Other Figure 11 27 Advanced Settings Interface Step 2 Check the checkbox of the Enable Virtual Host Step 3 Click the Save button to save the setting Step 4 Enter the IP camera man...

Page 166: ...Video Recorder User Manual V2 www tbkvision com 166 Figure 11 28 Network Traffic Interface Step 2 You can view the sending rate and receiving rate information on the interface The traffic data is refr...

Page 167: ...the text field of Destination Address Step 4 Click Test button to start testing network delay and packet loss The testing result pops up on the window If the testing is failed the error message box wi...

Page 168: ...format is incorrect Figure 11 31 Export Network Packet Step 4 Click Export button to start exporting Step 5 After the exporting is complete click OK to finish the packet export as shown in Figure 11 3...

Page 169: ...ing Result If the message box pops out with other information instead of this one you can click Network button to show the quick setting interface of the network parameters 11 4 4 Checking Network Sta...

Page 170: ...on com 170 Figure 11 35 Network Stat Interface Step 3 Check the bandwidth of IP Camera bandwidth of Remote Live View bandwidth of Remote Playback bandwidth of Net Receive Idle and bandwidth of Net Sen...

Page 171: ...VR starts up if there exits any uninitialized HDD Figure 12 1 Message Box of Uninitialized HDD Click Yes button to initialize it immediately or you can perform the following steps to initialize the HD...

Page 172: ...tbkvision com 172 Figure 12 4 Status changes to Initializing Step 6 After the HDD has been initialized the status of the HDD will change from Uninitialized to Normal Figure 12 5 HDD Status Changes to...

Page 173: ...e Add button to enter the Add NetHDD interface as shown in Figure 12 7 Figure 12 7 HDD Information Interface Step 3 Add the allocated NetHDD Step 4 Select the type to NAS or IP SAN Step 5 Configure th...

Page 174: ...isks 3 Select the IP SAN disk from the list shown below 4 Click the OK button to add the selected IP SAN disk Up to 1 IP SAN disk can be added Figure 12 9 Add IP SAN Disk Step 6 After having successfu...

Page 175: ...rage Mode interface Menu HDD Advanced Storage Mode Step 2 Set the Mode to Group as shown in Figure 12 11 Figure 12 11 Storage Mode Interface Step 3 Click the Apply button and the following Attention b...

Page 176: ...roperty Purpose The HDD property can be set to redundancy read only or read write R W Before setting the HDD property please set the storage mode to Group refer to step1 4 of Chapter Setting HDD Group...

Page 177: ...12 15 Figure 12 15 Set HDD Property Step 3 Set the HDD property to R W Read only or Redundancy Step 4 Click the OK button to save the settings and exit the interface Step 5 In the HDD Information men...

Page 178: ...e 12 16 The NVR must be rebooted to enable the changes to take effect Figure 12 16 Storage Mode Settings Interface Step 3 Select a camera for which you want to configure quota Step 4 Enter the storage...

Page 179: ...e settings If the quota capacity is set to 0 then all cameras will use the total capacity of HDD for record and picture capture 12 5 Configuring Disk Clone Purpose If the S M A R T detection result de...

Page 180: ...t Choose Export and click the OK button Figure 12 20 Setting eSATA Usage The capacity of destination disk must be the same as that of the clone source disk Step 4 Check the checkbox of the HDD to be c...

Page 181: ...TBK NVR2200 Network Video Recorder User Manual www tbkvision com 181 Figure 12 22 Check Disk Clone Progress...

Page 182: ...the status of each HDD which is displayed on the list as shown in Figure 12 23 Figure 12 23 View HDD Status 1 If the status of HDD is Normal or Sleeping it works normally If the status is Uninitialize...

Page 183: ...TBK NVR2200 Network Video Recorder User Manual www tbkvision com 183 Figure 12 24 View HDD Status 2...

Page 184: ...nter the S M A R T Settings interface Menu Maintenance HDD Detect Step 2 Select the HDD to view its S M A R T information list as shown in Figure 12 25 Figure 12 25 S M A R T Settings Interface The re...

Page 185: ...can also pause resume or cancel the detection 12 8 Configuring HDD Error Alarms Purpose You can configure the HDD error alarms when the HDD status is Uninitialized or Abnormal Step 1 Enter the Except...

Page 186: ...nual V2 www tbkvision com 186 Figure 12 27 Configure HDD Error Alarm Step 4 When the Trigger Alarm Output is selected you can also select the alarm output to be triggered from the list below Step 5 Cl...

Page 187: ...play Name Display Date and Display Week by clicking the checkbox Step 5 Select the Date Format Time Format and Display Mode Figure 13 1 OSD Configuration Interface Step 6 You can use the mouse to clic...

Page 188: ...ouse to draw a zone on the window The zones will be marked with different frame colors Up to 4 privacy masks zones can be configured and the size of each area can be adjusted Step 5 The configured pri...

Page 189: ...e parameters Step 3 Adjust the slider or click on the up down arrow to set the value of the brightness contrast or saturation Step 4 Select the Enable Rotate function to Clockwise 270 degrees or OFF W...

Page 190: ...arm Network and HDD tabs to view the system information of the device Figure 14 1 Device Information Interface You can add the device to your mobile client software via scanning the QR Code 14 2 Searc...

Page 191: ...he log search conditions to refine your search including the Start Time End Time Major Type and Minor Type Step 3 Click the Search button to start search log files Step 4 The matched log files will be...

Page 192: ...in Figure 14 4 Log Details You can also click Export All on the Log Search interface to enter the Export interface and all the system logs will be exported to the backup device Figure 14 5 Export Log...

Page 193: ...of detected plugged external device appears Step 3 Click the Export button to export configuration files to the selected local backup device Step 4 To import a configuration file select the file from...

Page 194: ...porting Configuration File Before you start Insert a USB flash disk with the configuration file to the device Step 1 Enter the Export Configuration File interface Menu Maintenance Import Step 2 Select...

Page 195: ...ck the Local Upgrade tab to enter the local upgrade menu as shown in Figure 14 7 Figure 14 7 Local Upgrade Interface Step 5 Select the update file from the backup device Step 6 Click the Upgrade butto...

Page 196: ...the Default interface Menu Maintenance Default Figure 14 9 Restore Defaults Step 2 Select the restoring type from the following three options Restore Defaults Restore all parameters except the networ...

Page 197: ...on General Step 2 Select the General tab Figure 15 1 General Settings Interface Step 3 Configure the following settings Language The default language used is English Output Standard Select the output...

Page 198: ...me Select the system time Mouse Pointer Speed Set the speed of mouse pointer 4 levels are configurable Enable Wizard Enable disable the Wizard when the device starts up Enable Password Enable disable...

Page 199: ...Step 1 Enter the General Settings interface Menu Configuration General Step 2 Choose DST Settings tab Figure 15 2 DST Settings Interface You can check the checkbox before the Auto DST Adjustment item...

Page 200: ...Minutes then the system will exit from the current operation menu to live view screen after 5 minutes of menu inactivity Menu Output Mode You can choose the menu display on different video output You...

Page 201: ...s Password Set the password for the user account Strong Password recommended We highly recommend you create a strong password of your own choosing Using a minimum of 8 characters including at least th...

Page 202: ...MAC Address The MAC address of the remote PC which logs onto the NVR If it is configured and enabled it only allows the remote user with this MAC address to access the NVR Step 4 Click the OK button...

Page 203: ...ntrol signal Two Way Audio Realizing two way radio between the remote client and the NVR Remote Alarm Control Remotely arming notify alarm and exception message to the remote client and controlling th...

Page 204: ...ent interface Menu Configuration User Step 2 Select the user to be deleted from the list as shown in Figure 15 8 Figure 15 8 User List Step 3 Click the icon to delete the selected user account 15 4 3...

Page 205: ...rd for the user Operator and Guest You can edit the user information including user name password permission level and MAC address Check the checkbox of Change Password if you want to change the passw...

Page 206: ...protect your product Step 5 Edit the unlock pattern for the admin user account 1 Check the checkbox of Enable Unlock Pattern to enable the use of unlock pattern when logging in to the device 2 Use th...

Page 207: ...system using the Internet Protocol Suite to notify a domain name server to change in real time ad hoc the active DNS configuration of its configured hostnames addresses or other information stored in...

Page 208: ...matches with the output mode of the device e g if the output mode of NVR is HDMI output then the input mode of monitor must be the HDMI input And if not please modify the input mode of monitor Step 7...

Page 209: ...a to get the camera status Possible Reasons Network failure and the NVR and IP camera lost connections The configured parameters are incorrect when adding the IP camera Insufficient bandwidth Step 1 V...

Page 210: ...tenance System Info Device Info and view the firmware version of NVR Step 2 Verify power supply of IP camera is stable 1 Verify the power indicator is normal 2 When the IP camera is offline please try...

Page 211: ...nterface by default Step 1 Enable the output channel Step 2 Select Menu Configuration Live View View and select video output interface in the drop down list and configure the window you want to view T...

Page 212: ...e exists packet loss during the transmission Poor network between NVR and PC and there exists packet loss during the transmission The performances of hardware are not good enough including CPU memory...

Page 213: ...ugh please end some unnecessary processes Step 7 Check if the fault is solved by the above steps If it is solved finish the process If not please contact the engineer from TBK Vision to do the further...

Page 214: ...ng back by single or multi channel Possible Reasons Poor network between NVR and IP camera and there exists packet loss during the transmission The frame rate is not the real time frame rate The NVR s...

Page 215: ...record file found Possible Reasons The time setting of system is incorrect The search condition is incorrect The HDD is error or not detected Step 1 Verify the system time setting is correct Select M...

Page 216: ...216 www tbkvision com...

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