13
13
Disclaimer
•
The service is not available in
some part s of J&K and in Union
Territories of Andaman & Nicobar
Islands and Lakshwadeep.
•
**
The reach time is indicative &
the actual reach time will be
conveyed by the call centre at the
time of breakdown call.
•
The reach time can vary
depending on the traffic density
& time of the day.
•
The reach time indicated does
not account for delays due to but
not limited to acts of God, laws,
rules & regulations for time
being in force, orders of statutory
or Govt. authorities, industrial
disputes, inclement weather,
heavy down pour, floods, storms,
natural calamities, road blocks
due to accidents, general strife
and law & order conditions viz.
fire, arson, riots, strikes, terrorist
attacks, war etc.
•
^
On spot repairs at breakdown
site shall depend on nature of
complaints & will be as per the
discretion of the ASP.
•
*
The decision for free of charge
repairs will be as per the
warranty policy & procedures of
TATA MOTORS LTD.
and as per
the interpretation of the same by
ASP. You will be duly informed
by the ASP & call centre for the
change applicable if any.
•
All charges wherever applicable
need to be settled directly with
the ASP.
EXCLUSION OF LIABILITIES :
•
It is understood that
TATA
MOTORS
shall be under no
liability whatsoever in respect of
any loss or damage arising
directly or indirectly out of any
delay in or non delivery of, defect/
deficiency in service/parts
provided by ASP.
•
In case vehicle cannot be
repaired on-site, customers are
advised to use the towing facility
for taking their vehicle to the
nearest
TATA MOTORS
authorized workshop only. In no
condition will the vehicle be
towed to any unauthorized
workshop.
TATA MOTORS
will
not be responsible for any
repairs carried out in such
unauthorized workshop.
•
Customer are advised to take
acknowledgment from the ASP
for the list of accessories/extra
fittings and other belongings in
the vehicle as well as the current
condition related to dents/
scratches breakages of parts/
fitments of the vehicle at the time
of ASP taking possession of the
vehicle & to verify these items
when delivery is taken back by
them, Claim for loss of or
damage to items, if any should
be taken up with ASP directly.
24X7 ON ROAD ASSISTANCE
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