TATA Motors nano genX, Owner'S Manual

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24X7 ROAD ASSISTANCE :
Dear Customer,
It is our responsibility and our
endeavour to ensure that you have
our complete service backup if ever,
wherever and whenever you need
the same. When you have a road
network that spans wide area, the
probability of a breakdown
happening within hailing distance of
a
TATA MOTORS Authorized
Workshop is very low.
It is Precisely for this reason, we
have tied up with My TVS, who will
provide breakdown assistance
including towing to the nearest
TATA
MOTORS Authorized Workshop
through their Authorized Service
Providers (ASP)
The 24X7 On Road Assistance
Program shall be automatically
available to your vehicle for the
duration of Warranty period. The
program shall also be available, if
you avail the same post warranty.
Response Time ** for the On Road
Assistance Program
Within City Limits 60 minutes
On State or National 90 minutes
Highways
Ghat Roads and
120 min.+/-
other places
** (The response time will depend
on the location, terrain, traffic density
and the time of the day.)
24X7 ON ROAD ASSISTANCE
Standard procedure when calling
for On Road Assistance in case of
a breakdown:
•
Dial the toll free help line number
–
1 800 209 7979
•
Identify your vehicle with the
Vehicle chassis number that is
available in the Owners Service
manual.
•
Explain your exact location with
landmarks and tell us about the
problem you face with the
vehicle.
•
Park your vehicle on the edge of
the road, open the bonnet and
put on the hazard warning signal.
•
Place the advance warning
triangle supplied with the vehicle
approx. 3 m from the vehicle in
the direction of on coming traffic.