10-20
Troubleshooting > Troubleshooting
Responding to Messages
If the touch panel or the computer displays any of these messages, follow the corresponding procedure.
A
B
NOTE
When contacting us, the serial number will be necessary. To check the serial number, refer to the following:
Display for Device Information (page 2-16)
Loading Paper in the Multi Purpose Tray (page 5-5)
Message
Checkpoints
Corrective Actions
Reference
Page
Acceptable staple count
exceeded.
Is the acceptable staple count
exceeded?
Select [
Continue
] to print without
stapling. Select [
Cancel
] to cancel
the job.
—
Activation error.
―
Turn the power switch off and on. If
the error exists, contact
administrator.
page 2-9
Add the following paper
in cassette #.
Is the indicated cassette out of
paper?
Load paper.
Select [
Paper Selection
] to select
the other paper source. Select
[
Continue
] to print on the paper in
the currently selected paper source.
page 3-2
Add the following paper
in the multi purpose tray.
Does the selected paper size
matches the paper size loaded in
the specified paper source?
Select [
Continue
] to continue
printing.
Select [
Cancel
] to cancel the job.
—
Is the indicated cassette out of
paper?
Load paper.
Select [
Paper Selection
] to select
the other paper source. Select
[
Continue
] to print on the paper in
the currently selected paper source.
page 3-9
Adjusting…
―
The machine is under the
adjustment to maintain its quality.
Please wait.
—
Message
Checkpoints
Corrective Actions
Reference
Page
Box is not found.
―
The specified box cannot be found.
Job is canceled. Select [
End
].
—
Box limit exceeded.
*1
*1 When Auto Error Clear is set to [
On
], processing resumes automatically after a set amount of time elapses. For details
on Auto Error Clear, refer to the following:
Auto Error Clear (page 8-41)
Is [
End
] displayed on the screen?
The specified box is full, and no
further storage is available; Job is
canceled. Select [
End
]. Try to
perform the job again after printing
or deleting data from the box.
—
