10-1
10 Troubleshooting
This chapter explains the following topics:
Regular Maintenance ....................................................................................................................................... 10-2
Cleaning ................................................................................................................................................. 10-2
Cleaning Glass Platen ........................................................................................................................... 10-2
Cleaning inside of the Document Processor .......................................................................................... 10-2
Cleaning Slit Grass ................................................................................................................................ 10-3
Replace the toner container ................................................................................................................... 10-4
Replace the waste toner box ................................................................................................................. 10-7
Loading Paper ..................................................................................................................................... 10-10
Replacing Staples ................................................................................................................................. 10-11
Troubleshooting ............................................................................................................................................. 10-13
Solving Malfunctions ............................................................................................................................ 10-13
Machine Operation Trouble ................................................................................................................. 10-13
Printed Image Trouble ......................................................................................................................... 10-16
Color printing trouble ........................................................................................................................... 10-19
Responding to Messages .................................................................................................................... 10-20
Adjustment/Maintenance ............................................................................................................................... 10-33
Overview of Adjustment/Maintenance ................................................................................................. 10-33
Color Registration Procedure .............................................................................................................. 10-33
Tone Curve Adjustment ....................................................................................................................... 10-38
Drum Refresh ...................................................................................................................................... 10-39
Calibration ............................................................................................................................................ 10-40
Laser Scanner Cleaning ...................................................................................................................... 10-40
Clearing Paper Jams ..................................................................................................................................... 10-41
Jam Location Indicators ....................................................................................................................... 10-41
Remove any jammed paper in Cassette 1 and 2 ................................................................................. 10-43
Remove any jammed paper in Cassette 3 (500-sheet x 2) .................................................................. 10-44
Remove any jammed paper in Cassette 3 (2000-sheet x 1) ................................................................ 10-46
Remove any jammed paper in Cassette 4 (500-sheet x 2) .................................................................. 10-48
Remove any jammed paper in the Multi Purpose Tray ........................................................................ 10-50
Remove any jammed paper in Right Cover 1 ...................................................................................... 10-51
Remove any jammed paper in Right Cover 2 ...................................................................................... 10-54
Remove any jammed paper in Right Cover 3 (500-sheet x 2) ............................................................. 10-55
Remove any jammed paper in Right Cover 3 (2000-sheet x 1) ........................................................... 10-56
Remove any jammed paper in the Bridge Unit .................................................................................... 10-57
Remove any jammed paper in the Mailbox .......................................................................................... 10-58
Remove any jammed paper in the Inner Finisher ................................................................................ 10-59
Remove any jammed paper in the Document Processor .................................................................... 10-60
Clearing a Staple Jam .................................................................................................................................... 10-62
Clearing a staple jam ........................................................................................................................... 10-62
