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T A L K S W I T C H CO N F I G U R A T I O N
Setting up auto call back
1. Expand
Call Back/ Call Bridge > Auto Call Back
.
2. Select the call back tab.
3. Select the
Activate Auto Call Back
check box
.
4. Enter the call back number in the
Number to Call Back
box. Do not enter
a line hunt group number.
5. To have the TalkSwitch unit dial a number before the call back number,
select the
Use dialing prefix
check box, and then enter the prefix. The
prefix can include numbers 0–9,
,
, and “,” (comma for 2-second
pause). For example, you can enter a calling card number, a pause, a PIN
number, and another pause.
6. Select the telephone line in the
Number used to trigger Auto Call Back
list. Each telephone line can be associated with one auto call back
number. Calling this telephone line and then hanging up will trigger this
call back.
Ensure that the auto attendant for the telephone line is set to answer
after four rings. In order to trigger auto call back, the user must call the
telephone line, and then hang up after two rings, but before the auto
attendant answers.