Tadpole VIPER, User Manual

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If you received an error message, it will also help if you
write down the following information:
•
Serial number of your system.
• The exact description of the problem.
• The task you were performing when you encountered the
problem.
• The command you typed when the error occurred. You may
want to check the command line to make sure you did not
make a mistake.
• The directory you were in. You can use pwd to obtain this
information.
• The account you were using. You can use whoami to obtain
this information.
• Version of the operating system you are using. You can use
one or both of the two following commands to obtain differ-
ent types of version information:
Use
uname -a
to obtain release information including
the exact patch.
SunOS xxxxxxx x.x Generic_xxxxxx-xx sun4u sparc
TAD,VIPER
Use
more /etc/release
to obtain release informa-
tion including the release date on the install CD.
Solaris X xx/xx xxxxx_xx_xxxxx_xx SPARC
Copyright xxxx Sun Microsystems, Inc. All Rights
Reserved.
Assembled xx xxxxx xxxx
Troubleshooting
Customer service and support
180 VIPER Product Family User’s Guide