ACD & UCD Groups
9
SLT User Guide
Log-In/Out - for a Single ACD Group
ACD & UCD Groups: Log-In/Out - for a Single ACD Group
#1974
This feature is used when an ACD group member joins or leaves an ACD group. A user can simultaneously be a member of
numerous ACD groups.
To Log-In to a single group:
1. Lift handset.
2. Dial Log-In/Out feature code
#1974
.
3. Listen for dial tone.
4. Dial your ACD group number.
5. Dial activation code
9
.
6. Listen for the confirmation tone.
7. Hang up.
To Log-Out from a single group:
1. Lift handset.
2. Dial Log-In/Out feature code
#1974
.
3. Listen for dial tone.
4. Dial your ACD group number.
5. Dial cancellation code
8
.
6. Listen for the confirmation tone.
7. Hang up.
#
Notes:
1) When logging in or out from additional groups, the above procedures are repeated as many times as needed.
2) In some groups, in order to log in, you must first have defined an ID number (see
page 8
).
