T.Werk GmbH - CHRONOS Click Pitched roof solution - Assembly instruction Page 6 of 24
5 Warranty conditions
We guarantee that, with proper handling and installation
and under normal conditions of use, operation and maintenance, for a
period of twelve years from the date of sale from T.Werk GmbH, our components
will be free from defects in material and workmanship.
If, despite proper handling and installation, the quality of a component does not meet the
warranty conditions or damage occurs, we will replace the affected component or provide a
replacement immediately within the warranty period. We reserve the right to repair defective
components.
Any costs incurred for the removal, return transport and reinstallation of the components are
excluded from this guarantee.
The obligation to provide a guarantee does not apply in the case of:
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improper installation and handling of the system
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force majeure, exceptional forces of nature and exceptional circumstances beyond our
control (e.g.: biological and chemical effects, storm damage, volcanic eruptions,
earthquakes, hurricanes, lightning, ...)
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improper maintenance
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instability and insufficient stability of the building substrate
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Signs of wear / wearing parts
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Optical surface changes (e.g..: Discolouration of edges and punched holes on
galvanized materials or discolouration on the surfaces of aluminium and steel profiles).
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Vandalism or wilful damage
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misuse or negligent application
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Alteration of the products
Claims under the guarantee may not be made by third parties without our consent.
Claims can only be asserted by our contractual partner.
No claims can be made if the damage is covered or can be covered by insurance.
A requirement for the effectiveness of this guarantee is the exclusive use of our components
or components recognized by us as well as compliance with our assembly instructions and the
legally prescribed or generally recognized standards and the full payment of our components
or the contract on which the components are based. Offsetting or rights of retention are not
permitted.
T.Werk GmbH is not liable for additional or consequential damages.
In case of justified warranty claims, please contact T.Werk GmbH or your authorized seller
immediately in writing.
Legal warranty or liability claims remain unaffected by this guarantee. Our General Terms and
Conditions as well as German law apply.
