Symbol MK2200 MicroKiosk, Product Reference Manual

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H - 2 MK2200 MicroKiosk for CE .NET 4.2 Product Reference Guide
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When downloading files to the MK2200 from a .zip file using ActiveSync, a message displays indicating
there is not enough free disk space to copy the application on page H-4
•
When downloading a large file over ethernet, IE issues an insufficient memory message on page H-4
•
When upgrading using a PC card, the MK2200 cannot find files on the PC card on page H-4
•
Flash file system is corrupt on page H-5
•
Copying large amount of files from PC card to the application folder fails with error "Access is denied" on
page H-5
Table H-1
Troubleshooting
Problem Possible Causes Possible Solutions
MK2200 does not turn on No power to the
MK2200.
•
Power through AC outlet
•
Connect the Symbol approved
power supply to an AC power
source and to the MK2200 power
connector. See
Figure 1-3 on page
1-5 .
•
Power through
power-over-Ethernet
•
Connect 8-wire Ethernet cable to
MK2200 LAN port.
•
Connect other end of Ethernet
cable to Bias-T
Power-Over-Ethernet (POE).
•
Connect Bias-T POE power
supply to an AC outlet.
•
Perform continuity check on the
Ethernet cable.
MK2200 appears to lock up
upon bootup A utility with no user
interface was
specified as the first
user application, or
user application failed
to run. Either specify no user application, or a
UI-based application as the first user
application. If no user application is
specified, Explorer.exe is used.
Note: this is a substitution of
Explorer.exe as the user application,
not protected mode.
MK2200 does not respond to
polls from the host computer No communication
between the host and
MK2200. Check cables to the MK2200. Ensure
the MK2200 address is the address
the host is polling.
Check communication parameters.
Open a command window using
Start > Programs > Command
and type
ipconfig to list the status of all radio
and ethernet interfaces.